Ratings based on 391 Verified Reviews

3.1 out of 5
64% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from toronto

Posted Jan 18, 2018
Room heating not good. Poor ventilation. Got sick next day
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2018
This place is wonderful to stay at very nice staff never give you a hard time and welcome you each time even if you are a regular client who stays here. Breakfast is awesome . I love staying here I rather stay here then anywhere else
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
Good! Close to the casino. Would go back for business trips only.
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Good for a one night stay

Posted Jan 15, 2018
Close to tunnel ,free parking,quiet .welcomes pets
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Jan 8, 2018
Hotel staff were awesome and extremely helpful and knowledgeable. There was no need to drive anywhere as everything was within walking distance. Underground parking would have been preferable but still lots of parking available. Check in and check out was a breeze. The hotel room itself was spacious and very clean.
3 out of 5
Recommended
for Everyone
by A verified traveler from windsor

Posted Dec 25, 2017
The staff was very nice. The room was good, nothing wrong with it. You really can’t beat the price.
Comment from Hotel Management
Dec 30, 2017 by Sales & Marketing Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sales & marketing manager Quality Inn & Suites Windsor
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, ON

Posted Dec 22, 2017
I was pleasantly surprised with the rooms. From out side it looks little run down place. Room was modern and comfortable.
Comment from Hotel Management
Dec 31, 2017 by Sales & Marketing Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sales & marketing manager Quality Inn & Suites Windsor
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Great experience

Posted Dec 4, 2017
Came here for the 12 Bars of Christmas- for the price you pay you get an amazing experience! I will be staying here again, super close to night life!
Comment from Hotel Management
Dec 30, 2017 by Sales & Marketing Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sales & marketing manager Quality Inn & Suites Windsor
3 out of 5
by A verified traveler

Nice hotel updated

Posted Dec 3, 2017
This hotel was clean and friendly. Only issue was location
Comment from Hotel Management
Dec 4, 2017 by Sales & Marketing Manager, Hotel Management
Thank you for your recent visit. I am glad you enjoyed your stay with us. We look forward to your future visit. Best Wishes,
5 out of 5
Recommended
for Everyone
by A verified traveler from Corunna ON

Close to Casino

Posted Dec 3, 2017
Pros: Proximity to Casino
Location: Close to Casino. 1km walk to riverfront
Have stayed here many times. Recently updated...very nice!
Comment from Hotel Management
Dec 4, 2017 by Sales & Marketing Manager, Hotel Management
Thank you for your recent visit. We are grateful for your continuous business and hope we continue to deliver to meet your expectations. We look forward to your future visit .