Ratings based on 145 Verified Reviews

4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
Everything was great we wish we could've stayed longer
Comment from Hotel Management
Sep 12, 2017 by Samantha Lund, General Manager, Hotel Management
Dear Anonymous, Thank you for the great feedback! we hope you are able to stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Posted Aug 17, 2017
Front desk staff were great especially Jose and Walton!!!
Comment from Hotel Management
Aug 18, 2017 by Samantha Lund, General Manager, Hotel Management
Dear Marcia, Thank you for the kind words about Jose and Walton. I will be sure they get the special recognition they deserve!
5 out of 5
by A verified traveler from Florida

A Quiet Place

Posted Aug 17, 2017
Pros: See above.
Location: See above.
Quiet location, easy access to Rt 91, good breakfast and accomodating staff.
Comment from Hotel Management
Aug 18, 2017 by Samantha Lund, General Manager, Hotel Management
Dear Bill, Thank you for the feedback! I am happy to hear that you enjoyed your stay. Please come back and visit us again soon.
4 out of 5
by Brian

Excellent value at the discounted price I paid.

Posted Jun 19, 2017 on Hotels
Very nice upscale rooms, very nice kitchen with glassware, silverware, etc., These little suites are like small apartments. Pretty decor, very comfortable bed with extra pillows (we like that). "No food or drinks by the pool" was disappointing (plastic cups wouldn't hurt anything). It is located alongside the highway, so a little noisy outside, but not bad. The staff was very friendly and accommodating! Hilton Hotels are somewhat nicer, more plush, and more service oriented than Marriott, in my experience, but I was very pleased. Some patio chairs on the little patios would be a nice touch (highly recommended).
5 out of 5
by Carl

Posted Jun 6, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017 by Nicole, Hotel Management
Dear Carl, Thank you for the 5 stars! Best, Samantha Lund General Manager
5 out of 5
by A verified traveler

Posted May 18, 2017 on Hotels
Comment from Hotel Management
May 24, 2017 by Nicole, Hotel Management
Hello and thank you for your rating! We are happy to see that you enjoyed your stay. Come back and stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

nice hotel. 100% recommend

Posted Mar 24, 2017
good location excellent condition and customer service. I recommend you. excellent rooms. parking without any problems. the breakfast is included and really good. the kitchen area is excellent. good space. thank you
Comment from Hotel Management
Mar 25, 2017 by Samantha, Hotel Management
Hello Hans, Thank you for the great review. We are happy that you enjoyed breakfast and your stay with us. Please be sure to think about staying with us again when you are back in the area. Thank you again!
5 out of 5
by marty

Posted Feb 28, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Marty, Thank you for the wonderful score! Please come back and see us again soon. Best Regards, Samantha Lund General Manager
3 out of 5
by Shirley

Ok in a pinch

Posted Jan 24, 2017 on Hotels
Could smell mold in my room (214) and the bed was hard. Roomy though and offered a shuttle to the airport on weekdays, so not all bad.
Comment from Hotel Management
Mar 25, 2017 by Nicole, Hotel Management
Hello Shirley, Thank you for staying with us. I am sorry to hear about the cleanliness issue with your room. We are currently taking steps to improve this issues. Please keep us in mind for your next trip to the area. I am happy that we were able to meet your needs with the complimentary shuttle service. Thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, CT

Residence Inn

Posted Jan 19, 2017
The rooms are very nice, they have a full kitchen and a fireplace in the living area. It is more like staying in a condo then a single room except it is obviously not as large as a condo but is a good size hotel room.
Comment from Hotel Management
Jan 19, 2017 by Samantha Lund, General Manager, Hotel Management
Dear Burk, Thank you for staying with us at the Residence Inn by Marriott Hartford-Windsor and for the great review! We love the condo-like feel the property has and we are happy to hear you enjoyed it too! Please come back and see us again whenever you are in the Windsor area.