Ratings based on 384 Verified Reviews

3.3 out of 5
65% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Central Iowa

Close to the Detroit River for our fishing trip

Posted Jul 7, 2017
Booked room for 3 nights, had to leave early so I told them that at check in. Manager refused to refund my money for the third night blaming me for booking online. Paid for a night that we didn't use, I won't stay at a Super 8 in the future!
Comment from Hotel Management
Jul 11, 2017 by Super 8 Windsor ON, Hotel Management
Dear Guest, Please know you made a prepaid reservation through Expedia and as per the terms of a prepaid reservation you cannot cancel or you cannot make any changes to your reservation because you getting a discounted room rate. Hope you will give us another opportunity to serve you. Best Regards Super 8 Windsor ON
4 out of 5
Recommended
for Families
by A verified traveler

Convenient value hotel. Clean and staff most helpf

Posted Jun 6, 2017
Location: Convenient location in Motel strip
Very Late check in and staff eager to help with a cot if necessary. Too many in our group because of additions. Staff arranged another room in a motel closely. Much appreciated
Comment from Hotel Management
Jun 14, 2017 by Super 8 Windsor ON, Hotel Management
Thank you for your review. It was good to know that you had a pleasant stay with us. We look forward to welcoming you and your group again during your next trip to Windsor ON.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay.

Posted May 30, 2017
We stayed for several days while moving house. The hotel is a nice budget hotel that is clean and convenient. The wifi works well and breakfast is adequate. There are plenty of eating choices around and it is close to the bridge to the USA and downtown Windsor.
Comment from Hotel Management
May 30, 2017 by Super 8 Windsor ON, Hotel Management
Greetings, Thank you for your valuable feedback. It was really good to know that you had a very pleasant stay with us. Please know feedback such as yours motivates each and every staff at the hotel to give their best. We wish you all the best with your new house & looking forward to help you out in the future with any of your hotel accommodation needs. Best Regards Super 8 Windsor ON
2 out of 5
by A verified traveler from Toronto

It is okay for a short stay

Posted May 23, 2017
Pros: none
Cons: charge less
Location: easy to find
It is okay for a short stay, no fridge in the room, you can get better deal with other motels around this area.
Comment from Hotel Management
May 27, 2017 by Super 8 Windsor ON, Hotel Management
Hello Mr. Dave, Thank you for your feedback. Please know hotel do provide fridge/microwave at extra cost. If you need this amenities next time please let the front desk know. Also hotel is a 100% smoke free facility & we take $200 deposit from every guest for incidentals. Hotel went under a major renovation & all our hotel guests are really happy with a new makeover of all guest rooms. Hope you will give us another opportunity to serve you in the future. Best Regards
2 out of 5
by A verified traveler

Very disappointing experience

Posted Apr 17, 2017
Cons: There was an odour in room.
Ended up costing more than hotel bill at check in. The second night hotel staff accused us of smoking when we had been absent from the room for 12 hours and had just returned. Even though they had a $200 deposit. Was also a dog on premises barking late even though no pets allowed. Would not recommend to anyone and will not stay in super8 anywhere in the future
Comment from Hotel Management
Apr 19, 2017 by Super 8 Windsor ON, Hotel Management
Hello, In reply to your comments please know our hotel is a 100% smoke free facility and hotel clerk received complains of smoke smell on the ground floor. So he called every guest on the ground floor to remind them that the facility is 100% smoke free. And hotel do allow pets at additional fee, If you had informed the front desk about your concern they would have been able to address the situation in the best possible manner. I do apologize for your experience and hope you will give us another opportunity to serve you in the future.
2 out of 5
by A verified traveler

Posted Apr 4, 2017 on Hotels
Noisy ice maker right by room and thin walls to hear most things
Comment from Hotel Management
Apr 11, 2017
Hello, Thank you for your feedback. If you had addressed all your concerns during your stay, hotel would have had the opportunity to fix the problem. Hope you will give us another opportunity to serve you. Thank you Super 8 Windsor ON
2 out of 5
by Paul

Posted Apr 1, 2017 on Hotels
It's super 8..... not the Hilton.
Comment from Hotel Management
Apr 20, 2017
Thank you. Hope you enjoyed your stay with us. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Okanagan

Nice hotel - close to main thoroughfare

Posted Mar 30, 2017
Pros: The friendly staff and the rooms are very quiet.
Cons: Having a restaurant on site or provide fridges/microwaves.
I found the hotel staff very friendly and courteous. I was very pleased with check-in and found that anytime I asked a question it was answered very quickly. They were very anxious to meet my needs. Only down side is that the room does not come with a microwave nor fridge and there is not a restaurant on site. In fact, the closest restaurant is 2 blocks away - an Applebees. I would suggest renting a vehicle to access any restaurants. The room does come with a coffee maker.
Comment from Hotel Management
Apr 20, 2017 by Super 8 Windsor ON, Hotel Management
Hello Linda, Thank you for your wonderful review. Please know our hotel staff always gives their best to make sure each and every guest has a pleasant stay. Please know fridge/microwave are available upon request with extra cost. Hope to see you during your next trip to Windsor.
3 out of 5
Recommended
for Everyone
by A verified traveler from Windsor

Decent hotel for the price

Posted Mar 23, 2017
Basic room with few amenities. The dresser we had was missing two sets of drawers, so that was a little displeasing. Overall, this is a hotel that I would use for one day. Don't expect luxury, but it does serve the purpose for a quick, overnight stay. Staff was friendly and accommodating.
Comment from Hotel Management
Apr 20, 2017 by Super 8 Windsor ON, Hotel Management
Hello Michelle, Thank you for your feedback. We have addressed your concern regarding the dresser and it is been looked into. Looking forward to see you during your next trip to Windsor.
2 out of 5
by A verified traveler

Posted Mar 16, 2017
Experience is terrible for the price. Plus the bed is so in comfortable, pillows are not comfortable. Room smells. Light switch and fan run on one switch. That's sucks. Don't recommend this place
Comment from Hotel Management
Apr 20, 2017 by Super 8 Windsor ON, Hotel Management
Hello, If you had addressed all your concerns during your stay it would have given us the opportunity to resolve all the problems you experienced. Please know hotel has gone under major renovation and if you give us another opportunity to serve you i am sure you will not be disappointed.