Ratings based on 379 Verified Reviews

3.3 out of 5
65% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Toronto

It is okay for a short stay

Posted May 23, 2017
Pros: none
Cons: charge less
Location: easy to find
It is okay for a short stay, no fridge in the room, you can get better deal with other motels around this area.
2 out of 5
by A verified traveler

Very disappointing experience

Posted Apr 17, 2017
Cons: There was an odour in room.
Ended up costing more than hotel bill at check in. The second night hotel staff accused us of smoking when we had been absent from the room for 12 hours and had just returned. Even though they had a $200 deposit. Was also a dog on premises barking late even though no pets allowed. Would not recommend to anyone and will not stay in super8 anywhere in the future
Comment from Hotel Management
Apr 19, 2017 by Super 8 Windsor ON, Hotel Management
Hello, In reply to your comments please know our hotel is a 100% smoke free facility and hotel clerk received complains of smoke smell on the ground floor. So he called every guest on the ground floor to remind them that the facility is 100% smoke free. And hotel do allow pets at additional fee, If you had informed the front desk about your concern they would have been able to address the situation in the best possible manner. I do apologize for your experience and hope you will give us another opportunity to serve you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Okanagan

Nice hotel - close to main thoroughfare

Posted Mar 30, 2017
Pros: The friendly staff and the rooms are very quiet.
Cons: Having a restaurant on site or provide fridges/microwaves.
I found the hotel staff very friendly and courteous. I was very pleased with check-in and found that anytime I asked a question it was answered very quickly. They were very anxious to meet my needs. Only down side is that the room does not come with a microwave nor fridge and there is not a restaurant on site. In fact, the closest restaurant is 2 blocks away - an Applebees. I would suggest renting a vehicle to access any restaurants. The room does come with a coffee maker.
Comment from Hotel Management
Apr 20, 2017 by Super 8 Windsor ON, Hotel Management
Hello Linda, Thank you for your wonderful review. Please know our hotel staff always gives their best to make sure each and every guest has a pleasant stay. Please know fridge/microwave are available upon request with extra cost. Hope to see you during your next trip to Windsor.
3 out of 5
Recommended
for Everyone
by A verified traveler from Windsor

Decent hotel for the price

Posted Mar 23, 2017
Basic room with few amenities. The dresser we had was missing two sets of drawers, so that was a little displeasing. Overall, this is a hotel that I would use for one day. Don't expect luxury, but it does serve the purpose for a quick, overnight stay. Staff was friendly and accommodating.
Comment from Hotel Management
Apr 20, 2017 by Super 8 Windsor ON, Hotel Management
Hello Michelle, Thank you for your feedback. We have addressed your concern regarding the dresser and it is been looked into. Looking forward to see you during your next trip to Windsor.
2 out of 5
by A verified traveler

Posted Mar 16, 2017
Experience is terrible for the price. Plus the bed is so in comfortable, pillows are not comfortable. Room smells. Light switch and fan run on one switch. That's sucks. Don't recommend this place
Comment from Hotel Management
Apr 20, 2017 by Super 8 Windsor ON, Hotel Management
Hello, If you had addressed all your concerns during your stay it would have given us the opportunity to resolve all the problems you experienced. Please know hotel has gone under major renovation and if you give us another opportunity to serve you i am sure you will not be disappointed.
1 out of 5
by A verified traveler

Super 8

Posted Feb 16, 2017
We got there and were told we had been placed in a nonsmoker room. Unfortunately our room smelled of smoke and was in disarray
Comment from Hotel Management
May 21, 2017 by Super 8 Windsor Ontario , Hotel Management
Firstly I would like to apologize to you for your experience. Recently our hotel went under major renovation and Please know our hotel is now 100% smoke free facility. Kindly give us another opportunity to serve you and I am sure you will not be disappointed. Thank you
1 out of 5
by A verified traveler

Super 8

Posted Feb 7, 2017
Pros: Nothing
Cons: Everything, staff needs to work better with customers
Location: Caesars casino
Room was dirty, full of tools, bathroom was dirty, asked for another room but was told no breakfast was terrible as there was only 2 bangles, 1 muffin, no coffee, I asked if there was more food,coffee and I was told no more food, coffee would be ready in 10 minutes, time I was there was 8 am. Do not stay there even if rates are low. You will not like it even just overnigth
Comment from Hotel Management
May 21, 2017 by Super 8 Windsor ON, Hotel Management
Firstly I would like to apologize to you for your experience. I checked with the management and please know they informed me that they never ran out of breakfast supplies. Hotel has instant coffee machine and it's always available 24 hours for all our hotel guest. I am not sure who asked you to wait for the coffee maybe you left the review for the wrong hotel. Anyways hoping to see you during your next trip to Windsor. Best Regards
2 out of 5
by Adreana

Posted Feb 6, 2017 on Hotels
The room was very outdated and smelt like old man musk and the hallway had trash in it, but the TV was nice and it was cheap.
Comment from Hotel Management
May 21, 2017
Please know hotel went under major renovation and if you give us another opportunity to serve you I am sure you will not be disappointed. Hope to see you during your next trip to Windsor. Thank you Super 8 Windsor ON
3 out of 5
by Arthur

Aa

Posted Feb 4, 2017 on Hotels
Hotel was adequate and should be more variety for breakfast
3 out of 5
by A verified traveler from windsor

Confusion

Posted Jan 31, 2017
Pros: Handy to have a fridge and microwave in the room.
Cons: Super8 should only advertise a continental breakfast! Definitely, offer something else, slim pickings for "breakfast".
Location: Good location and parking!
We booked our room via Expedia. The front desk fellow disagreed with the rate we were given as well as our child being with us. He claimed our reservation was only for 2 adults and wanted to charge us more! He reluctantly allowed our child to stay at the rate we gave him from Expedia, clearly unhappy.