Ratings based on 1,296 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from IL

Smallest room I have ever seen!+ False advertismen

Posted Aug 31, 2015
Cons: Honesty!
The queen panoramic deluxe room is extremely small. I have never seen such a small hotel room in my life. On the hotel website, the picture of the queen panoramic deluxe room is very large; that is false advertisement. And for some reason, the standard room which is cheaper than the queen panoramic room, is larger in size. Go figure. Also, the hotel advertisement on Expedia mentions that a microwave is available in the room upon request. However, if you request one, the hotel will tell you that they do not have any microwaves at all besides at the front desk. that is false advertisement once again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Illinois

Decent hotel

Posted Aug 30, 2015
Nice location, convenient parking in garage behind hotel, easy check in - room was decent enough for a 1 night stay.
2 out of 5
Recommended
for Everyone
by A verified traveler

Clean and freindly...but hotel needs a make over

Posted Aug 28, 2015
Parking behind the hotel felt a little unsafe The breakfast being sold as a full breakfast was not really the truth...it was a continental. View was fantastic Room was very clean and pleasant staff was friendly
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Nice hotel right in Windsor downtown

Posted Aug 28, 2015
Pros: It's on the waterfront with access to the park area and a beautiful view of the river and Detroit across it
Cons: I guess room furniture can be a little bit more modern
Location: Parks area with walking trails, river cruises, huge casino complex nearby
I spend only one night there and cannot provide much feedback on the hotel experience: the room was quiet, breakfast included in the price was fair.
4 out of 5
Recommended
for Everyone
by A verified traveler

Room with a view

Posted Aug 27, 2015
Pros: It was located close to the casino which is why we where in Windsor. The staff was friendly and knowledgeable. We had a beautiful view of the river.
Cons: The hotel provided a breakfast buffet. Not quite what we expected. It was in a relatively small area and very crowded. The food was bland, not good.
Location: The Windsor Casino was close by but we drove there from the hotel. There is a river walk across the street from the hotel. Did not find shopping close
We didn't realize we were getting a room with a view of the river. Although it was not a full panoramic view the partial view we had was beautiful. It was a lovely river walk across the street from the hotel which we took advantage of. Our room is well furnished and very comfortable especially lots of pillows and blankets. We had a couple of issues with our room and the hotel staff responded quickly. Part of the issues were our fault we didn't understand some rooms had thermostats and some did not.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from barrie

Posted Aug 26, 2015
Pros: .
Cons: .
Location: .
Good value and location. Parking is a little funky and the rear entrance need some cleaning up and luggage ramp and electric doors to met the standard they are projecting. Would certainly stay again
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Passing Through

Posted Aug 26, 2015
Pros: Location of hotel to Windsor downtown core and view of river and Detroit skyline.
Cons: Hotel room provided coffee maker with packets of coffee blends, however, you need to purchase water at ridiculous price, or use tap water from washer
Location: Casino, resturants and shops all within walking distance.
Only spent one night in hotel. Room was quite nice and view overlooking the river was a pleasent surprise.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Pros: Riverview. Walking distance downtown
Quick and no surprises. Met but didn't exceed expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view of river and Detroit

Posted Aug 24, 2015
Staff very helpful. Breakfast was good. Room and bed comfortable. Wish we had more time in room to enjoy the sights.
5 out of 5
Recommended
for Everyone
by A verified traveler from PORT COLBORNE ONTARIO

Awesome stay ! Highly recommend.

Posted Aug 24, 2015
Pros: Clean, friendly.
Cons: Breakfast was good and free. Morning guests seemed quite confused as to which direction they should go to fill their plates.
Hotel upgraded us to Panoramic Lake View Room. Absolutely beautiful!