Ratings based on 812 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by Michael L.

Just Business

Posted Oct 27, 2015 on Orbitz
Excellent service and staff. Nice view, great room, my colleague that came down and stayed over truly appreciated all of the amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, ON

convenient location to windsor casino

Posted Sep 16, 2015
Pros: walking distance to casino, pretty by waterfront, friendly staff
Cons: room was over-crowded with furniture, parking was far away, no hand lotion was supplied, breakfast not great (eggs and sausages specifically)
Good selection of hotels for trip to see Diana Ross at casino
4 out of 5
by Rebecca from Waterloo

Posted Sep 14, 2015 on Hotels
Fantastic view from 20th Floor. Clean quiet room. Super comfy bed
4 out of 5
by Karen from St Catharines, Ontario

Good value for your money

Posted Aug 21, 2015 on Hotels
Had a great 2 night stay here. Front desk at check in was friendly and helpful. Elevators were always available. Room was actually better than I expected for what I paid so it was a pleasant surprise. It was quiet and beds were comfy. Bathroom cleanliness had a little to be desired but rest of room fine. Breakfast was okay. Bacon was gone early and eggs were not great but waffles and coffee were awesome and it was free so cant complain about that. :) I would most definitely stay here again!! Great location as well.
5 out of 5
by Barabra from Hamilton

wonderful expereience

Posted Aug 16, 2015 on Hotels
stay was very good staff very helpful
4 out of 5
by Mona from Oshawa

Posted Aug 16, 2015 on Hotels
Anniversary getaway very much enjoyed.
4 out of 5
by A verified traveler

Culture club

Posted Aug 13, 2015 on Hotels
Had a great time. Staff are friendly. Room was clean. Will recommend to my friends.
4 out of 5
by Rhonda from Detroit mi

Nice price nice stay

Posted Aug 11, 2015 on Hotels
Stayed for a concert so wouldnt have to drive home late. It was a great relaxing stay. Inexpensive with a complimentary breakfast. Will stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Berkley, Michigan

Location on the river and near Casino.

Posted Aug 9, 2015
Pros: Location
Cons: Lobby area
Location: Near Detroit river and Caeser's Casino Windsor
Overall experience ok. Hotel is in the middle of renovation so much work to be done. Parking is behind and in a multi story parking garage which was not extremely convenient. Staff was friendly. No restaurant onsite. Will prbably have many improvements when the upgrades are completed. Very convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2015
Nice hotel, check in and parking could be improved.