Ratings based on 357 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Jul 12, 2017
Air conditioner was not working in the room. I reported to front desk but it never got fixed. Also there was no Bible in the room.
for Business Travelersby A verified traveler
Needs some updatesPosted May 26, 2017
Cons: Bathroom size and maintenance
Location: Did not do anything local. Wanted a hotel close to the airport so we would not get caught in traffic on the way back.
Bathroom is very small and needs some TLC. Caulking was poorly done, shower curtain was too short so water was on the floor after showering. The front desk receptionist was very nice and gave us cookies and bottled water. The room was ready when we arrived (we arrived really early). Check out was quick and there were no surprises on the bill. Hotel is about 5 minutes from the airport.
Posted Mar 13, 2017 on Hotels
hotel is great; was in last stage of major renovation so lobby was in disarray.
Posted Mar 12, 2017 on Hotels
Posted Feb 23, 2017 on Hotels
Hotel was under complete renovation & no notice was provided on any website. Restaurant - lounge was amazing & great food. New rooms were nice but paint smell down the hall.
Posted Jan 23, 2017 on Hotels
I would stay again
by A verified traveler from Kentucky
Unpleasant StayPosted Dec 6, 2016
Pros: The Doubletree cookies were great!
Cons: Cleaner rooms and if construction is going on, maybe they will inform the guest. Also, if changes are made to the reservation, please notify the guest
Location: Great location
I booked a King room and was given a double. I was not told why. When I questioned it, the desk clerk replied, frankly, that the double was all that was available. Once I arrived to my room, there was a loud drilling noise for about 45 minutes. During the night, I was awakened to water dripping. On my second night, the water was off for several hours without notification. My sheets were stained and one of the coffee cups in my room had been used already. This was a very unpleasant stay for me.
by A verified traveler
Nice and cleanPosted Nov 7, 2016 on Hotels
It was great. Check in was easy, Jason was extremely pleasant. Room very comfortable, toiletries lovely.
by A verified traveler from US
DisappointedPosted Nov 3, 2016
Pros: The restaurant was good.
Cons: The location of the stairs were not marked, and the elevators were broken.
The hotel looked nicer online. When I arrived, it just felt like it was old and forgotten.
by A verified traveler
Posted Nov 2, 2016 on Hotels