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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, walk to Olympia Ice Center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Quality Inn West Springfield

Photo gallery for Quality Inn West Springfield

Desk, blackout drapes, soundproofing, iron/ironing board
Seasonal outdoor pool, sun loungers
Exterior
Asian cuisine
Lobby

Overview of Quality Inn West Springfield

Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Restaurant
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Popular LocationOn The Border Mexican Grill & Cantina2 min walk
  • Popular LocationOlympia Ice Center8 min walk
  • Popular LocationSpringfield Union Station6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)27 min drive
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Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Springfield West Inn
Breakfast included
Parking included
Free WiFi
Air conditioning
8.0 out of 10, Very Good, (1000)
The price is $212
per night
$238 total
includes taxes & fees
May 3 - May 4
Best Western Springfield West Inn

About the neighborhood

West Springfield

Located in West Springfield, Quality Inn West Springfield is in the city center and next to a golf course. Olympia Ice Center is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game? See what's going on at Big E or MassMutual Center. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like horse riding, cave exploring, and mountain climbing nearby.
Visit our West Springfield travel guideOpens in a new window

What's nearby

  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive
  • Eastern States Exposition - 6 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • Wood-N-Tap - 13 min walk
  • Starbucks - 9 min walk
  • Panera Bread - 14 min walk
  • Chili's Grill & Bar - 9 min walk
  • Olive Garden - 13 min walk

About this property

Quality Inn West Springfield

Hotel near Holyoke Mall
Located close to Olympia Ice Center and Big E, Quality Inn West Springfield provides a free breakfast buffet, 18 holes of golf, and a terrace. Active travelers can enjoy ziplining at this hotel. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Express check-out, smoke-free premises, and free newspapers
  • Multilingual staff, an elevator, and tour/ticket assistance
  • Guest reviews speak well of the overall value and helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18 holes of golf
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas
  • Vineyard
  • Ziplining

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on May 5, 2024 start from $90.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn West Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.4 mi (0.7 km) from Olympia Ice Center and within 3 mi (5 km) of Holyoke Mall and Big E. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

Quality Inn West Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 288 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 193 out of 1001 reviews" "
Rating 4 - Poor. 114 out of 1001 reviews" "
Rating 2 - Terrible. 102 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Amanda M

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The younger gentleman that checked us in was really nice overall it's fairly clean they just don't do a detailed clean in the hallways and things and then when you go in your room my room was clean except for the bathroom floor I think they forgot to clean it but overall could have been worse very noisy right next to the interstate
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 2 nights, good location and breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Corrinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable
Stayed 1 night in Apr 2024

6/10 Okay

Jaime

Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Traveled with partner
Amenities out of date, electrical ie. lamps, outlets, and no ports for phone ect. Breakfast was very good and saved our visit to the hotel. The gentleman overseeing the breakfast was excellent.
Stayed 1 night in Apr 2024

4/10 Poor

Gary

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches got in my food when I put it in the microwave need my money back
Stayed 1 night in Apr 2024

2/10 Terrible

Kellee

Disliked: Staff & service, property conditions & facilities
I would highly recommend staying some where else. The first room I was supposed have had someone in it . The door was open , tv on, and people in their smoking pot. I went down to the front desk explained it to them and I was basically called a liar and was given a new room. In the new room, the table was falling apart. The night stand looked like it came from the dumpster. The first floor was blocked off . I thought oh maybe they are doing remodeling. Boy I was wrong! I noticed a man standing in socks and had ankle jewelry ( gpa tracking device) on his ankle. I went to the gas station next door and I was talking to the employee. The employee informed me that they have inmates staying at the motel doing a work release program. I was horrified because I had my children with me. When I questioned it at the front desk the guy said oh no that’s not true. The next morning i checked out . I explained to them the room was dirty and gross. I also I said very loudly that you have inmate staying here. The front desk staff did not denied it and couldn’t believe that night staff was not honest. I was able to get a refund for one night but they couldn’t give me a refund for the one night from hell. Do Not Stay here
Stayed 2 nights in Apr 2024

8/10 Good

Christopher, Edgartown

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gerson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place with a decent price!
Stayed 1 night in Mar 2024

8/10 Good

Danyell

Liked: Staff & service, property conditions & facilities
Staff was nice and helpful.
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5