Ratings based on 261 Verified Reviews

3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from regina, saskatchewan

Well priced downtown hotel

Posted May 22, 2017
My experience was enjoyable, the restaurant convenience and hours was exceptional. Only negative issue was the Night manager withheld our buffet cards from us.
Comment from Hotel Management
May 23, 2017 by Chris Martin | Guest Services, Hotel Management
Dear guest, Thank you for taking the time to provide us this feedback, your time is valued. I am sorry to hear that a situation occurred with our night manager, I will be sure to look into this situation. We hope to see you again soon. Warm regards, Chris Martin | Guest Relations
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Mixed experience

Posted May 20, 2017
I arrived very delayed by train from Vancouver planning to spend only one night. My first room had some problems including a phone that wasn't working and the shower fixture wasn't working well. I felt too ill after my first night to continue my travels East by bus and booked for two more nights. I believe my room was upgraded and except for another poor phone connection which was fixed quickly I had no problems with the room. Front desk staff were cooperative in extending my check out times. I was unable to contact the bus station to change my tickets and eventually had to travel by hotel shuttle to make changes. I would particularly like to mention Marcio from the front desk who was sympathetic to my situation and provided the solution. The shuttle driver was also most helpful and a pleasure to meet. I found the restaurant meals to be of high quality.
Comment from Hotel Management
May 23, 2017 by Chris Martin | Guest Services, Hotel Management
Dear Ken, Thank you for taking the time to write this review about our hotel, your time is valued. I apologize that your first room did not meet your standards, however I am very happy to hear that our guest service agents were able to rectify the situation in a timely manor. I would like to point out that while being moved to your new room, there was a phone outage that effected Western Canada momentarily, my apologies for this inconvenience. Marcio is a great addition to our team and takes great pride in serving his guests, I will be sure to provide him with this great feedback. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Good budget hotel with pleasant staff and clean rooms and safe parking. Slept well.
Comment from Hotel Management
May 23, 2017 by Chris Martin | Guest Services, Hotel Management
Dear Guest, Thank you for taking the time to write this review about out hotel, we appreciate your time.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient central location

Posted May 12, 2017
Pros: Friendly staff
Rib Lounge did a good steak. Constant jazz muzak. Mix of working and visiting staff. Strong on diversity but not for the Disney crowd or designer suit crowd. 10 minutes from osborne village or human rights museum. Close parking and no issues for mobility guests.
Comment from Hotel Management
May 23, 2017 by Chris Martin | Guest Services, Hotel Management
Dear Guest, Thank you for taking the time to write us a great review, your time and honesty is appreciated. Our find dine restaurant The Rib Room was established in our hotel in 1966, and contuses to be a Winnipeg tradition, I will be sure to pass the great feedback to them. We look forward to seeing you again.
3 out of 5
by A verified traveler from Edmonton

Basic & basically overpriced

Posted Apr 29, 2017
Rough neighborhood but only a km walk to the Forks Market & across the street from RBC Convention Centre for half the price. Lobby constantly full of locals just sitting around on FB on the hotel computers, so don't expect to use these if you are a hotel guest. They gave me a room with a wheelchair shower & the bathroom flooded every shower & the sink didn't drain. BestWestern, you can do better than this, this location disappoints.
Comment from Hotel Management
May 23, 2017 by Chris Martin | Guest Services, Hotel Management
Dear Guest, Thank you for taking the time to write a review about our hotel, we appreciate it. Thank you for recognizing our convenient location, not to far away from the Forks Market, and a two minute walk from the RBC Convention Centre Winnipeg. I will be sure to address the other situations with department managers of the hotel, and apologize for any inconvenience they may have caused.
4 out of 5
Recommended
for Everyone
by A verified traveler

Down town convenience.

Posted Mar 30, 2017
Located close to the downtown event venues makes this hotel a convenient and affordable choice for your stay in Winnipeg. The room was very clean, as were the lobby, elevators and restaurant. It was an enjoyable overnight trip. And we were able to leave our car for the day to enjoy our event one block away.
Comment from Hotel Management
Apr 6, 2017 by Chris Martin | Guest Services, Hotel Management
Dear Guest, Thank you for the great feedback, we appreciate it. We are happy to see that your trip was enjoyable all around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Mar 28, 2017
Great facility perfect location clean and comfortable
Comment from Hotel Management
Apr 6, 2017 by Chris Martin | Guest Services, Hotel Management
Dear guest, Thank you for the great review, we appreciate it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Conference Stay

Posted Mar 16, 2017
Handy to nearby hotel conference. Walking distance to the exchange.
Comment from Hotel Management
Mar 22, 2017 by Chris Martin | Guest Services, Hotel Management
Dear Conference Stay, Thank you for taking the time to provide the positive feedback, its appreciated and will be share with our entire team. Have a great week!
5 out of 5
by Carla

Posted Feb 24, 2017 on Hotels
Room and service excellent. My only complain: the coffee for breakfast was not hot.
Comment from Hotel Management
Feb 28, 2017
Dear Carla, Thank you for your review, your feedback is truly appreciated. We are happy that you enjoyed your stay with us, and that you found the service of our staff was "excellent". I will be sure to pass this feedback on to our staff. We look forward to seeing you again! Warm regards, Chris Martin | Guest Relations
1 out of 5
by A verified traveler

Posted Feb 22, 2017 on Hotels
The room and location were great. What was not great was the drunks in the hall loudly fighting all night and then waking up to them puking. Sure wish security would have taken care of that.
Comment from Hotel Management
Feb 28, 2017
Dear Guest, Thank you for providing this feedback, its appreciated. I will be sure to speak with our head of security, and night management to look into this situation. Best Western Plus Downtown Winnipeg is proud of its completely renovated property, please feel free to ask for me the next time you're at the hotel. Again, thank you for the feedback. Chris Martin | Guest Relations