Ratings based on 125 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, excellent pool, walkable

Posted Feb 20, 2017
Awesome location, walk to shopping and lots of restaurants. Very clean and friendly staff. Nice pool and facilities!
Comment from Hotel Management
Feb 21, 2017 by Reservations Department, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are very happy to hear how much you enjoyed your stay. We work hard to ensure we offer fabulous accommodations and Service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Pros: The inside the hotel is lovely and had great services to offer.
Close to great restaurants within walking distance. Polo Park is just across the street and the Movie Theatre is 2 blocks away making this hotel greatly situated to suit anyone's plans for a fantastic weekend away!
Comment from Hotel Management
Jan 17, 2017 by Reservations Department, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are happy to hear how much you enjoyed your stay. We work hard to ensure we offer fabulous accommodations & service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Christmas Shopping

Posted Dec 13, 2016
Pros: Pancake House was attached for breakfast convenience. Also lobby bar was very nice.
Cons: Adult Swim from 10-11 pm.
Location: lots of shopping and good restaurants
Great location next to Polo Park and stores along St. James Street. Per our child, drink machines on every floor where not stocked. Also would like to see Adult Swim time after 10 pm.
Comment from Hotel Management
Dec 14, 2016 by Reservations Department, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are happy to hear how much you enjoyed your stay. Although the vending machines are stocked by an outside company, we thank you for advising that stock needed to be replenished, so that we may ensure it is restocked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dauphin, Mb

Quite room

Posted Dec 6, 2016
Noisy pool area, because of the children at the pool area. Cold air blowing directly on guests while relaxing at poolside, as there are no defusers to direct the air pushing through the vents.
Comment from Hotel Management
Dec 7, 2016 by Reservations Department, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. Our pool and water park is is very popular and a lot of fun for children and adults alike! Sometimes it is hard to contain their excitement while they are at the pool. I have advised our maintenance department regarding cold air blowing at the pool deck. They will look into it. We thank you for your comments.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Dauphin

Staff that is going above and beyond!

Posted Nov 18, 2016
Pros: nice pool convenient location great beds
Location: Winnipeg's biggest shopping center Polo Park is next door. Lots of restaurants in the area.
We (my family and I) have stayed here many times. The kids like the pool, my wife likes the beds and it is close to Winnipeg's major shopping destination. Being from out of town makes it very convenient! This week I booked a king room for a couple of nights as it is just my wife and I traveling this time. Arriving at the hotel I noticed that something went wrong with the Expedia booking and I got a two-queen room instead. Not a big deal normally but since we travelled (for the first time a long time) without the kids, we wanted a nice king bed instead. Initially the evening staff told me that nothing could be done about it, that is was an Expedia error and I could upgrade at an additional fee. The next morning I brought up the error with the daytime staff (after sending Expedia a complaint) and they went above and beyond to make it right. They upgraded us to a Jacuzzi room with a king bed and Expedia discounted the first night. Staff checked back to see if everything was in order and to ensure we were happy with our stay! Great costumer service!! We'll be back for sure! Also, thank you Expedia for promptly following up on the complaint.
Comment from Hotel Management
Nov 22, 2016 by Reservations Deparftment, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are happy to hear hear that you enjoyed your stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Brandon, Mb

Close to shopping

Posted Nov 16, 2016
Pros: The room was updated and quite spacious. Check in and check out we're quick and easy.
Cons: It is a bit confusing getting to the lobby of the hotel from the parkade and I would not recommend the parkade for a woman travelling alone.
Location: Very close to shopping mall and restaurants.
Comment from Hotel Management
Nov 22, 2016 by Reservations department, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are happy to hear that you enjoyed your stay. We will address your concerns about parking access with our General Manager. Thank you again for choosing The Clarion Hotel and Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg

Awesome stay

Posted Nov 9, 2016
Pros: Clean, quiet, good for kids, had an awesome room! Love the park aid and the pool
Cons: We had a beautiful room, king bed, jacuzzi etc. It was awesome but the room was a little dated... wallpaper falling off the walls, crack in the tub.
Location: Great location
Comment from Hotel Management
Nov 17, 2016 by Reservations Department, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are happy to hear that you enjoyed your stay. We are about 95% complete with our renovation project. We have started the process of renovating our Jacuzzi rooms. Our newly renovated jacuzzi rooms will be magnificent!
4 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
Hotel was great other guests loud
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are happy to hear that you enjoyed your stay. In future, if neighbouring room too noisy, please contact our front desk and we will have that resolved immediately.
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Disappoint do not have adjoins between the rooms.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for choosing the Clarion Hotel and Suites. Although we do offer a few connecting rooms, our guest rooms with the 2 queen beds are not adjoining rooms. We would then try to accommodate your guestrooms as close together as possible. Thank you again for choosing The Clarion Hotel and Suites for your accommodations.