Ratings based on 700 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping area

Posted Mar 19, 2017
Had a splendid evening with my family, staff were very polite and courteous which made our stay more welcoming and comforting.
3 out of 5
by A verified traveler from Winnipeg, MB

Nice hotel, Terrible Front Desk Staff & Cust Serv

Posted Mar 11, 2017
At check in, I was asked for the credit card that I booked the room (thru Expedia) with, but I'd used my Visa Debit card for that. The 1st male front desk employee wasn't sure if he'd be able to use my Visa Debit for the $200 damage deposit, and upon him asking the 2nd front desk emplpyre, neither was he. After trying to swipe my card (in the credit card machine) he didn't think that worked. He then tried my card in the debit machine. He exclaimed 'it works!' Pulled my card out, and entered the amount into the debit machine. Not thinking I tried the 'tap' feature. It didn't work, and he reminded me that the Tap option was only for purchases under $100. So we tried again and upon entering my PIN etc everything worked out. The rest of my stay was fine, All up until Checkout. Being different staff, of course, I spent about a half hour at the front desk, awaiting the return of my $200 deposit, but the lady couldn't figure out what was going on. She couldn't figure out if the employee at check in had used the credit card or debit card option, because HE didn't keep a proper record of my damage deposit pmt. After More Time, watching her make several phone calls, my explaining what I just did, about why I specifically remembered using the debit option due to the 'Tap' incident, AND showing her thru my TD Easyweb that $200 Had been taken from the Holton out of my chequing account, she said that I had to wait 7-10 business days and my $200 deposit will be returned to my account
3 out of 5
by A verified traveler

Posted Mar 6, 2017 on Hotels
Hotel is dated and had an odor of fuel in the hallways.
3 out of 5
by A verified traveler

Posted Feb 20, 2017
Hair dryer was useless, toilet didn't flush properly, bad shower head
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Nice Hotel - VERY '80s Internet access

Posted Feb 3, 2017
Pros: almost everything else - the lounge was great, the server engaged and friendly...
Cons: As above - my main issue was the internet access issues.
I like this hotel, but PLEASE upgrade your internet experience... it was SLOOOOOWWWW... and had to be re-authenticated every time I turned around. There is really no good reason for such a bad network connectivity experience in this day.
5 out of 5
by Ed Turner from excellent

Posted Dec 21, 2016 on Hotels
good
5 out of 5
by A verified traveler

Clean hotem

Posted Nov 28, 2016 on Hotels
Clean room, very quiet and great blackout curtains which is important to me since I can't sleep with any kind of light
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
I found the hotel quite removed from many amenities which were only accessible by driving though the proximity to the airport was helpful. A vehicle or shuttle was still required for this, however. The overall stay was enjoyable, however, I found the hotel very overpriced for what was offered and found the hotel wasn't as nice as led to believe. It worked for my stay in Winnipeg which spanned over a weekend but I wouldn't be likely to stay there again.The staff were very friendly and accommodating and always greeted you with a smile.
3 out of 5
by A verified traveler

Time for upgrade

Posted Oct 24, 2016
Rolled out hide-a-bed and found something we thought was a finger nail in the bedding, wall outlets falling off, areas need repaintung, restaurant very busy during heritage classic and had 1 staff who was bartender/waiter and bus boy, not his fault but took for ever