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Reviews of Homewood Suites by Hilton Winnipeg Airport-Polo Park, MB

3 out of 5
Homewood Suites by Hilton Winnipeg Airport-Polo Park, MB
1295 Ellice Avenue, Winnipeg, MB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 489 out of 823 reviews" "
Rating 8 - Good. 239 out of 823 reviews" "
Rating 6 - Okay. 54 out of 823 reviews" "
Rating 4 - Poor. 27 out of 823 reviews" "
Rating 2 - Terrible. 14 out of 823 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dakotah

I hated that I booked a double bed suite but was checked into a single bed suite. Not fun
Stayed 1 night in Apr 2024
Response from Nica on Apr 24, 2024
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Laura, Deer Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Nica on Apr 24, 2024
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

2/10 Terrible

Selina

Stayed 7 nights in Mar 2024
Response from Nica on Apr 24, 2024
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Choi On

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Scott on Mar 10, 2024
Dear Choi On,Thank you so much for the review. It's certainly helpful, but also encouraging for our staff to hear positive survey feedback from our guests. They work hard to ensure an enjoyable stay experience.We look forward to assisting you again when requiring accommodations in Winnipeg.Kind Regards,Scott GerritsDuty ManagerHomewood Suites by Hilton Winnipeg Airport

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Scott on Feb 26, 2024
Dear Christina,Thanks for the review. It's nice to see that you had a nice stay experience. We look forward to welcoming you back the next time you require accommodations in the Winnipeg area.Sincerely,Scott GerritsDuty ManagerHomewood Suites by Hilton1-204-515-1941

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and great staff.
Stayed 3 nights in Feb 2024
Response from Scott on Feb 19, 2024
Dear David,Thank you so much for staying! Great to read that you enjoyed the amenities and the great staff. We look forward to welcoming you back.Sincerely,Scott GerritsDuty ManagerHomewood Suites by Hilton Winnipeg

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again.
Stayed 2 nights in Dec 2023
Response from Scott on Feb 19, 2024
Dear Laurie,Thank you for taking time to post your review. We appreciate you staying with us and look forward to welcoming you back!Sincerely,Scott GerritsDuty ManagerHomewood Suites by Hilton Winnipeg

8/10 Good

Cindy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
No major complaints other than the peppery is showing it’s age. Prices are high for the quality of room you receive.
Stayed 4 nights in Dec 2023
Response from Scott on Feb 19, 2024
Dear Cindy,Thank you for taking time to post a review. You'll be pleased to know that the property has begun it's renovation of all guestrooms and hallways etc.. This renovation had been delayed for a lengthy period of time due to global supply chain issues.We look forward to the opportunity to welcome you back, as we hope to complete this before the end of June, 2024.Sincerely,Scott GerritsDuty ManagerHomewood Suites by Hilton Winnipeg

8/10 Good

Debra

Stayed 1 night in Dec 2023
Response from Scott on Dec 30, 2023
Dear Debra,Thanks for staying! We look forward to welcoming you again, the next time you require accommodations in Winnipeg.Scott GerritsDuty ManagerHomewood Suites by Hilton Winnipeg

8/10 Good

Je-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Scott on Dec 30, 2023
Je-Ann,Thanks so much for staying. We hope to welcome you back again.Regards,Scott GerritsDuty ManagerHomewood Suites by Hilton Winnipeg

10/10 Excellent

Darcy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Scott on Dec 30, 2023
Darcy,Thanks so much for staying. We look forward to welcoming you again in the future.Kind Regards,Scott GerritsDuty ManagerHiomewood Suites by Hilton Winnipeg

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2023
Response from Scott on Dec 30, 2023
Dear Daniel,Thanks for staying with us earlier this month. We look forward to welcoming you back soon.Sincerely,Scott GerritsDuty ManagerHomewood Suites by Hilton Winnipeg

10/10 Excellent

Maria Aela Keana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Scott on Nov 21, 2023
Dear Maria Aela Keana,Thanks for staying with us and for the review. We look forward to welcoming you back again.Kind Regards,Scott GerritsDuty Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Scott on Nov 21, 2023
Dear Anonymous,Thank you for staying with us. We look forward to welcoming you back soon.Kind Regards,Scott GerritsDuty Manager

10/10 Excellent

Issiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Scott on Nov 4, 2023
Thank you for posting a review about your recent stay with us! It's always helpful for us to have feedback from our guests as well as letting other potential guests know.We look forward to welcoming you gain soon.Thanks again!Scott GerritsDuty ManagerHomewood Suites by Hilton Winnipeg

8/10 Good

Nellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Scott on Nov 4, 2023
Dear Nellie,Thank you for completing the guest review from your stay here in late September. Sorry for the delay in replying. We certainly appreciate your stay with us and the feedback. We look forward to welcoming you in the future.Regards,Scott GerritsDuty ManagerHomewood Inn & Suites Winnipeg

8/10 Good

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotal
I do love this hotel - they are very accommodating - the one thing only that I would say - because their shower head is too high to even adjust - a handheld would be really nice - I don't think this is a big upgrade and I find most hotels have them. It's not enough of a reason for me not to stay at this hotel I love but sure would make it perfect.
Stayed 11 nights in Sep 2023
Response from Justin in Hotel Management on Sep 18, 2023
Hello Debra - Thank you for taking time to review your stay with Homewood Suites by Hilton Winnipeg Airport-Polo Park. We very much look forward to welcoming you back again soon.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Justin in Hotel Management on Sep 9, 2023
Thank you for taking time to review your recent stay at Homewood Suites by Hilton Winnipeg Airport. We look forward to welcoming you again soon!

4/10 Poor

Olivia

Traveled with family and small children, Traveled with pets
Disliked: Staff & service
Booked with Expedia and didn’t get the requested room. When I complained they changed me in what I asked for, no bed sheets for the kids, no staff to help. I had to sacrifice my time with them at the pool to make their bed. When I expressed my desapointment, the front desk said they can check me out. If was passed 10pm with 2 young kids and 2 dogs a long weekend!! Honestly wouldn’t go there again.
Stayed 1 night in Sep 2023
Response from Hotel Management at Homewood Suites by Hilton on Sep 5, 2023
Hello Olivia:Thank you for your feedback on your recent stay with Homewood Suites by Hilton Winnipeg. I am sorry you were unhappy with your stay, it is always our hope guests enjoy their stay with, our sincerest apologies we were not able to meet your expectations this visit. We hope one day you will give us another try one day down the road.

10/10 Excellent

Darwin

Traveled with family
Liked: Amenities
Location was great for activities around it. The pull out beds were a little worn as it is a couch in the room that gets lots of use.
Stayed 3 nights in Jul 2023
Response from Justin, Hotel Manager on Aug 4, 2023
Hello there! - Thank you so much for taking time to review your recent stay at Homewood Suites by Hilton. We look forward to the opportunity to welcome you again soon!

10/10 Excellent

SHERRI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like hearing the air conditioning unit outside my window - continuously day and night. I paid for an expensive room and it was disappointing to have the noise.
Stayed 2 nights in Jul 2023
Response from Justin in Hotel Management on Aug 4, 2023
Hello there! - Thank you so much for taking time to review your recent stay at Homewood Suites by Hilton. We look forward to the opportunity to welcome you again soon!

10/10 Excellent

Terri

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It would be great if the windows in the room opened up even a little to let fresh air in as opposed to running the air conditioning. It was not hot out but the rooms did get stuffy.
Stayed 5 nights in Jul 2023
Response from Justin D - Hotel Manager on Jul 21, 2023
Good day Terri:Thank you for taking time to review your stay with us. We look forward to welcoming you again soon.Sincerely,Justin

10/10 Excellent

Ajit

Stayed 3 nights in Jul 2023
Response from Justin in Hotel Management on Jul 7, 2023
Greetings:Thank you so much for taking time to review your stay with Homewood Suites by Hilton Winnipeg Airport. We look forward to welcoming you again soon!

8/10 Good

Sandy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I wish they did daily room services just for garbage collecting and every other day bathroom amenities other than that very nice staff and place to stay.
Stayed 11 nights in Jun 2023
Response from Justin D - Hotel Manager on Jul 21, 2023
Hello Sandy:Thank you for taking time to review your stay! We look forward to welcoming you again soon!

10/10 Excellent

Jeffrey, Hillsburgh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality for the money. Stove top, dishwasher and fridge made for a good long term stay. Lots of food and decent shopping within walking distance. Would stay here long term again
Stayed 14 nights in May 2023
Response from Justin D - Hotel Manager. on Jun 30, 2023
Greetings:Thank you very much for your review. We very much look forward to welcoming you again soon!

10/10 Excellent

Todd

Stayed 1 night in Jun 2023

8/10 Good

Tracy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, and one of the newer hotels we've stayed in when we're in Winnipeg
Stayed 4 nights in May 2023
Response from Justin D - Hotel Manager. on Jun 30, 2023
Greetings:Thank you very much for your review. We very much look forward to welcoming you again soon!

10/10 Excellent

Bessie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
spacious suite. Great kitchen.
Stayed 1 night in May 2023
Response from Justin, Hotel Manager on May 29, 2023
Thank you for taking time to review your stay with us! We look forward to welcoming you back again soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and comfortable. Hilton always has comfortable beds nice amenities. Employees are friendly and helpful in any way they can. My only complaint would be with a small shower. Newer properties are making showers and baths more of a priority. I always enjoy a nice full hot breakfast each morning that suits my healthy lifestyle choices.
Stayed 1 night in Apr 2023
Response from Justin in Hotel Management on Apr 29, 2023
Dear Eric,Thank you for taking time to review your stay with Homewood Suites by Hilton. We are thrilled to hear that your room and the healthy choices at breakfast made your stay extra enjoyable. We hope to welcome you back to the area soon!

6/10 Okay

Valerie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Apr 2023
Response from Justin in Hotel Management on Apr 19, 2023
Thank you for taking time to let us know about your recent stay at Homewood Suites by Hilton Winnipeg Airport. We hope to welcome you back soon!

10/10 Excellent

Janet

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
nearby to shopping areas
Stayed 7 nights in Mar 2023
Response from Justin in Hotel Management on Apr 19, 2023
Thank you for taking time to let us know about your recent stay at Homewood Suites by Hilton Winnipeg Airport. We hope to welcome you back soon!

8/10 Good

Dustin

Stayed 3 nights in Mar 2023
Response from Justin in Hotel Management on Apr 19, 2023
Thank you for taking time to let us know about your recent stay at Homewood Suites by Hilton Winnipeg Airport. We hope to welcome you back soon!

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall!
Great place to stay, we typically enjoy staying at any homewood suites when travelling. The breakfast is always plentiful and very tasty. One if the best continental breakfasts offered by any hotel. Staff are very kind. The only one critic is that i wish the bed was more comfortable. This isnt the case with the other homewood suites weve stayedbat but i noticed it during this stay.
Stayed 2 nights in Mar 2023
Response from Art on Mar 7, 2023
Thank you for a very detailed comment. Your happy stay is our primary goal!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jets game
4 friends came in for Jets game. Room was great staff at the front were polite and efficient. Was a 15$ Uber ride down to the game. Will be where we come back when we stay in Winnipeg every time going forward.
Stayed 1 night in Jan 2023
Response from Justin D - Hotel Manager on Jan 23, 2023
Thank you for taking time to let us know how your stay was. We look forward to welcoming you again soon!

8/10 Good

Manvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Bobby, Arviat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to shops we usually go to. We enjoyed breakfast each morning offered. We intend to return for another stay.
Response from Justin D. Hotel Manager on Jan 23, 2023
Thank you for taking time to let us know how your stay was. We look forward to welcoming you again soon!

10/10 Excellent

Darcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying
Amazing
Stayed 6 nights in Dec 2022
Response from Justin D. Hotel Manager on Jan 23, 2023
Thank you for taking time to let us know how your stay was. We look forward to welcoming you again soon!

10/10 Excellent

Varinder

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so happy stay in Homewood
Response from Justin D Hotel Manager on Jan 23, 2023
Thank you for taking time to let us know how your stay was. We look forward to welcoming you again soon!

10/10 Excellent

William T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet.
Stayed 2 nights in Nov 2022

10/10 Excellent

Gina

Stayed 1 night in Nov 2022

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location near Polo Park and the Airport. The hotel was clean and had all of the amenities that we were looking for; pool, continental breakfast, free parking and free wifi. Staff was polite and helpful.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lorrinda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a great hotel. Very clean, very thoughtful, clean warm dishes in the dishwasher to know they’re sanitized, nice beds, pillows and towels.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Christine

Stayed 1 night in Oct 2022

10/10 Excellent

Val

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Lena

Stayed 8 nights in Sep 2022

6/10 Okay

Ron

Stayed 1 night in Sep 2022
Response from Nica on Oct 3, 2022
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Ronald

Liked: Cleanliness
We stayed there twice on our trip to Minaki. The rooms are well appointed and clean, but the views are non existent. Close to the airport. Night staff spent an hour with me attempting to get me into wifi. The problem was with my computer He refused a tip. We would stay again.
Stayed 1 night in Sep 2022
Response from Nica on Oct 3, 2022
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel
Stayed 1 night in Sep 2022
Response from Nica on Oct 3, 2022
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and spacious.
Stayed 1 night in Sep 2022
Response from Nica on Oct 3, 2022
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!