Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

nice place with history

Posted Oct 26, 2016
Pros: modern and updated place with a nice bar and coffee shop
Cons: Parking lot seems to be a bit small for guests however enough space on the visitor lot
Location: central close to downtown
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you very much for the feedback. We hope to see you again soon!
5 out of 5
by A verified traveler from US

Very nice

Posted Oct 25, 2016
Location: It was a bit tricky to find.
We stayed here for two night. The room was spotless. The beds were very comfortable and I have a tricky back that rebels with many beds. The windows did not block all the street noise, but it was acceptable. You could see some places that needed attention in the hall from luggage carts. We ate two breakfasts and two dinner in the dinning room. The breakfasts were great. I was amazed at the amount of fruit that came with the "healthy breakfast." I really enjoyed the French toast and our server alerted me to the size of the pieces, so I did not over order. The French onion soup was rich and thick. I was disappointed with the fish and chips. The fish were heavily breaded and the chips over cooked. Even the coleslaw had a strange dressing. My Reuben sandwich was much better prepared. All in all we had an excellent stay and I would stay here again. I feel the hotel was a great value for the money.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you very much for your feedback. We appreciate that you choose to stay with us and hope to see again!
5 out of 5
by A verified traveler

Posted Sep 29, 2016
Pros: Room comfort. Staff helpfulness. Location and proximity to activities.
Cons: More outlets for mobile devices. Some way to segregate vanity area from main room (light spillage in middle of the night).
We chose to not rent a car. Location was very convenient.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Thank you very much for your feedback. We really appreciate it. We hope to have you stay with us again!
4 out of 5
by A verified traveler

Nice hotel close to hospital

Posted Sep 23, 2016
Great place to stay and good food in the restaurant
Comment from Hotel Management
Sep 25, 2016 by General Manager, Hotel Management
Thank you very much for the review. Thank you for the compliments! We look forward to seeing you again!
4 out of 5
by Brittany

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you very much for staying with us. We hope to see you again in the future!
4 out of 5
by A verified traveler

Posted Aug 27, 2016
Très bien pour un court séjour. Bien situer pour les restaurants.
4 out of 5
by Doug from Yorkton, Sk

Great location clean room

Posted Aug 26, 2016 on Hotels
Room was clean and comfortable and good value for the money
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Thank you very much for your feedback. We hope to see you again soon!
5 out of 5
by A verified traveler

Norwood Hotel

Posted Aug 25, 2016 on Hotels
Beautiful hotel with incredible spa. Hotel staff are professional, kind and courteous. Location was great for me - it's close to downtown.
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Thank you very much. We hope to see you again soon!
4 out of 5
by A verified traveler

Decent, centrally located without being downtown

Posted Aug 25, 2016
There was an old Keurig cup left in the machine when we checked in and on the second night, we had a question for the desk clerk who insisted we had been moved to another room. We had not. Apart from this confusion and small oversight by housekeeping, the room was clean, the staff was friendly and helpful and we enjoyed our stay.
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Thank you very much for your comments. We apologize for the coffee issue. We hope that you will stay with us again soon!
4 out of 5
by A verified traveler from sandy hook

Nice hotel close to downtown

Posted Aug 22, 2016
Pros: As mentioned above
Cons: Instructions for air conditioner
Location: Close to downtown & the Forks
Friendly welcome, clean room, close to downtown, helpful staff. Had some difficulty turning air conditioner on with remote but managed. Nice restaurant & bar area with great popcorn!
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Thank you very much for the feedback. We are sorry that there was any difficulty with the AC unit. We are glad that enjoyed the rest of your stay and look forward to your next visit!