Premium bedding, pillowtop beds, desk, blackout drapes

Reviews of Radisson Hotel Winnipeg Downtown

3.5 out of 5
Radisson Hotel Winnipeg Downtown
288 Portage Ave, Winnipeg, MB

Reviews

7.8

Good

Rating 10 - Excellent. 372 out of 1000 reviews" "
Rating 8 - Good. 346 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to key downtown venues
Stayed 1 night in Apr 2024
Response from Duane on Apr 15, 2024
Thank you Ross for you business and thank you for the great review. We are very happy to see you enjoyed your stay with us.

10/10 Excellent

Sunny

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Duane on Apr 14, 2024
We appreciate you taking the time Sunny to comment on your stay with us and are delighted to see you enjoyed your time here. Thank you and Travel safe

10/10 Excellent

Dil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024
Response from Duane on Apr 12, 2024
We appreciate your review Dil and are delighted to see you enjoyed your stay with us. Thank you very much and look forward to your next stay with us.

10/10 Excellent

Vance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were an absolute pleasure. From check in till check out, they did their outmost to make our stay pleasurable. I forgot my jacket when we checked out and I contacted the hotel almost a week after. They had found my jacket and returned it. Thank you to all the staff at the Radisson and I will definitely stay there again.
Stayed 1 night in Apr 2024
Response from Duane on Apr 11, 2024
Thank you Vance for your kind words. We really are lucky to have the team we do at Radisson. We look forward to seeing you again soon!

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duane on Apr 11, 2024
Thank you William for staying with us and taking the time to review your stay. We appreciate your business. Safe travels

8/10 Good

kelly

Traveled with partner
Liked: Staff & service, amenities
Great location
Stayed 3 nights in Apr 2024
Response from Duane on Apr 8, 2024
Thank you Kelly for your feedback on your stay. We look forward to seeing you again in the future. Safe Travels

4/10 Poor

Carly

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were so many issues with our room. The fridge didn’t work, the tap leaked continually and soaked everything on the counter, the toilet wouldn’t stop running so we had to take the back off every time we flushed it, there was no hot water in the shower. Definitely not great, convenient location, but that is all.
Stayed 2 nights in Apr 2024
Response from Duane on Apr 8, 2024
We do apologize for the issues you experienced Carly. We will address your concerns immediately and will discuss the room condition with our team. Again our apologies.

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service
I didn’t like the room we stayed in was adjoining with another room. Felt like there was no privacy.
Stayed 2 nights in Apr 2024
Response from Duane on Apr 8, 2024
Thank you for your feedback Christopher. If you are uncomfortable in your room please let us know and we can find a room better suited for your needs. Travel safe

10/10 Excellent

D'Arcy, Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before! I enjoy staying here when I can!
Stayed 1 night in Apr 2024
Response from Duane on Apr 5, 2024
Thank you very much for staying with us and great to see you enjoy your stays! Look forward to seeing you again

6/10 Okay

Jeff

Upon arriving we found out we had to pay for parking. We were offered an upgrade to a king for $20 dollars. We weren’t told it would be $20 each night. The location was great but the hotel itself wasn’t really that great. We won’t be staying there in the future.
Stayed 2 nights in Mar 2024
Response from Duane on Apr 1, 2024
Thank you Jeff for your feedback. We do apologize for the mix up with the upgrade. I will discuss with our front desk team to ensure this does not happen again. Travel well

10/10 Excellent

Nedia, Calgary

Business traveler
Liked: Amenities, property conditions & facilities
The view from my window.
Stayed 3 nights in Mar 2024
Response from Duane on Mar 31, 2024
Thank you Nedia for the great review. We are delighted to see you enjoyed your time with us and we look forward to seeing you again soon!

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great in all areas! Front desk, restaurant and housekeeping were all friendly and helpful
Stayed 1 night in Mar 2024
Response from Duane on Mar 28, 2024
Great to see you enjoyed your stay with us Katie. We appreciate your business and your comments. Look forward to seeing you again

2/10 Terrible

Karla, Dauphin

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Duane on Mar 28, 2024
We apologize you did not enjoy your stay with us Karla. If there are any specific areas we can improve please let us know. Your feedback is very important to us

10/10 Excellent

Sharon

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Duane on Mar 26, 2024
Thank you Sharon for taking the time to review your stay with us. We will continue to work to meet our guest's needs, and maybe next time we get a 6 out of 5 review! Travel safe

10/10 Excellent

Doreen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff makes you feel you are important to the hotel.
Stayed 3 nights in Mar 2024
Response from Duane on Mar 26, 2024
Thank you Doreen for the great review. We are delighted you enjoyed your stay with us. See you again soon!

10/10 Excellent

Darlene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant could have been better. Slow service.
Stayed 3 nights in Mar 2024
Response from Duane on Mar 24, 2024
Thank you for the great score Darlene. I will discuss your service comments with our Resto team and I assure you we will work to be better. Thank you again and look forward to your next stay with us

6/10 Okay

Nik

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
Homeless people everywhere can’t stand outside to have a smoke without getting harassed
Stayed 1 night in Mar 2024
Response from Duane on Mar 25, 2024
Thank you Nik for your feedback. We are challenged downtown and will continue to work to keep our guests safe and comfortable. We appreciate your business and look forward to your next stay with us

10/10 Excellent

William

Traveled with partner
The girls are the front desk was absolutely amazing
Stayed 2 nights in Mar 2024
Response from Duane on Mar 24, 2024
Thank you William for the great review. We do have a great team at the front desk and I will share your comments with our team. Travel safe

2/10 Terrible

Brandon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Meh
Stayed 1 night in Mar 2024
Response from Duane on Mar 21, 2024
We apologize Brandon we did not meet your expectations. If there are any specific areas we can improve please let us know. Your feedback is very important to us.

10/10 Excellent

Micheal

Traveled with partner
Liked: Staff & service, property conditions & facilities
Just very tight to get a truck up the ramp.
Stayed 1 night in Mar 2024
Response from Duane on Mar 19, 2024
Thanks for the great review Micheal. We appreciate your feedback and your business. Travel well and look forward to seeing you again soon.

6/10 Okay

Ashley

Traveled with group, Traveled with partner
Disliked: Cleanliness
Rooms are pretty outdated and ours was not vacuumed between the bed and night stand (had old french fries and hair clip along with dirt and dust that was not ours). Stayed for convenience for a Jet's game. Staff was friendly enough. Breakfast buffet was pretty poor (I've had much better continental for free at many other hotels). Was on 21st floor and took quite a while to get hot water for showers. No microwaves in rooms. Only drink vending machines and very limited snacks at front desk to purchase. Would probably stay somewhere else next time.
Stayed 2 nights in Mar 2024
Response from Duane on Mar 18, 2024
I do apologize for the cleanliness concerns and I will be discussing with our housekeeping team. I will also discuss your comments regarding our breakfast buffet with our culinary team. We had started room renovations and will continue with that. Thank you for taking the time to discuss your stay with us and again, my apologies

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is at least a decade overdue a major refurbishment. Maybe two decades. My room was old and dilapidated and smelled musty; the furniture scratched and cracked. The carpet in the corridor was dirty; the entire corridor smelled of urine. There was no toilet paper left in my bathroom on any of the days of my stay. There wasn’t even a toilet roll holder in the bathroom, which suggests that the hotel never intended to install toilet paper in my bathroom. I had to find a staff member and ask for it. A dreadful hotel, to be avoided at all costs.
Stayed 2 nights in Mar 2024
Response from Duane on Mar 14, 2024
We do apologize John that you did not enjoy your stay with us. I can assure you we do have toilet paper in all of our rooms, as the toilet roll holders are located under the vanity. We have started renovations and are now working on our third complete floor. Again we do apologize for your poor stay.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Duane on Mar 12, 2024
We appreciate your business Jeffrey and your feedback. Look forward to seeing you again soon

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Duane on Mar 12, 2024
Thank you for the great review Blair. We are delighted to see you enjoyed your time with us. Travel well

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from Duane on Mar 26, 2024
Thank you Jennifer for your feedback and your business. Look forward to meeting your expectations on your next visit as well

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the hotel because of a concert we attended!!!! The front desk staff were amazing! We even got upgraded!! Parking, dining out and the concert and within walking distance! Definitely staying here again for a concert in the future!!!!!
Response from Duane on Mar 7, 2024
Thank you Millie for the great feedback. We appreciate your comments and your business. We are delighted to see you enjoyed your stay and look forward to see you again!

10/10 Excellent

Donalda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure felt safe.
Stayed 1 night in Mar 2024
Response from Duane on Mar 5, 2024
Great to see you enjoyed your stay with us. We appreciate your business and look forward to seeing you again soon!

6/10 Okay

Jenna

Stayed 1 night in Feb 2024
Response from Duane on Mar 21, 2024
Thank you Jenna for taking the time to review our hotel. We appreciate your business. Safe travels

8/10 Good

Zach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel, right beside the arena so if you’re going to a game or concert, it’s less then a block away, very convenient, could’ve had better amenities in my opinion, but overall a good place
Stayed 1 night in Feb 2024
Response from Duane on Feb 26, 2024
Thank you Zach for your business and taking the time to do a review. Travel safe and see you again next time

10/10 Excellent

Colin

Traveled with group
Liked: Property conditions & facilities
Traveled for a concert, everything we needed was right there. Free parking and walked to restaurant, show then bar. Nice fresh Starbucks to start your morning.
Stayed 1 night in Feb 2024
Response from Duane on Feb 26, 2024
Thank you Colin for staying with us and we are delighted you enjoyed your time here. Look forward to seeing you again soon

8/10 Good

Ross

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great to stay at if you’re going to an event at the arena
Stayed 1 night in Feb 2024
Response from Sahiban Singh on Feb 19, 2024
Thank you so much for your valuable feedback! We look forward to welcoming you again soon.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
So close to rink
Stayed 1 night in Feb 2024
Response from Sahiban Singh on Feb 19, 2024
Thank you so much for your valuable feedback! We look forward to welcoming you again soon.

10/10 Excellent

Mohammad M

Stayed 1 night in Feb 2024
Response from Duane on Mar 21, 2024
Great to see you enjoyed the hotel Mohammad. Wishing you safe travels

4/10 Poor

Paula

Response from Sahiban Singh on Feb 19, 2024
We apologize you did not enjoy your stay with us. If there are any specific areas, we can improve please let us know. We always appreciate feedback as it helps us better meet our guest's needs in the future.

8/10 Good

Beth

Traveled with group
Liked: Amenities
Restaurants close early
Stayed 2 nights in Feb 2024
Response from Duane on Feb 11, 2024
Thanks for staying with us Beth. Great to see you enjoyed your stay and look forward to your next stay with us.

10/10 Excellent

Graham, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Clean, quiet, room had a great view of the city.
Stayed 1 night in Feb 2024
Response from Duane on Feb 6, 2024
Great to see you enjoyed your stay with us Graham. Travel safe and thank you

4/10 Poor

Ali

Disliked: Staff & service, property conditions & facilities
Downtown
Stayed 3 nights in Feb 2024
Response from Duane on Feb 4, 2024
We apologize you did not enjoy your stay with us Ali. If there are any specific areas we can improve please let us know. We always appreciate feedback as it helps us better meet our guest's needs in the future.

6/10 Okay

Aaron

Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from Duane on Jan 31, 2024
Thank you Aaron for the review. If there are any specific areas we can improve please let us know. We appreciate your feedback and your business. Safe travels

10/10 Excellent

Daryl, Morson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walkway to the Winnipeg Jets arena is convenient.
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Daryl for your business and your feedback. Great to see you enjoyed your time with us. Safe travels

10/10 Excellent

Traci, Ear Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tight parking in parking lot.
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Traci for the review. Our parking lot is a little tight, especially for larger vehicles. We look forward to seeing you again and travel safe

10/10 Excellent

Richard

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for events at the GoodLife Centre 👍
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Great to see you enjoyed your stay with us Richard. Look forward to seeing you again soon.

10/10 Excellent

Richard, MADSEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homelessness and street people around asking for money, but thats downtown Winnipeg unfortunately. That has nothing to do with the hotel and they have very good security measures in place. Felt very safe there.
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Richard for your comments. We do work diligently to keep our guest safe and secure on every stay.Travel safe and look forward to seeing you again soon

10/10 Excellent

valerie, Swan river

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Duane on Jan 30, 2024
We appreciate your feedback Valerie and are delighted to see you enjoyed your stay with us. Travel safe

4/10 Poor

Kirstin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked king room, arrived at property and they “overbooked the rooms” was changed to a queen without any notice. Very frustrating. Offered a free breakfast for the inconvenience
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
I am sorry for the room type booking errors. We will look into what went wrong and address that immediately. I do hope you enjoyed your stay and again our apologies.

8/10 Good

Lynsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could hear neighbours talking clearly and fire exit door was loud. Text in for room keeping to bring some supplies didn’t happen
Stayed 2 nights in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Lynsey for your feedback. Apologize for your noise concerns and our non prompt feedback. We will work to get better and make your next experience a better one.

10/10 Excellent

Krislyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Duane on Jan 30, 2024
Thank you Krislyn for your business and your review. We look forward to seeing you again and wish you safe travels

10/10 Excellent

Fred

Stayed 2 nights in Jan 2024
Response from Duane on Mar 21, 2024
Thank you Fred for your review. We are delighted to see you enjoyed your stay with us and look forward to seeing you again soon

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
We appreciate your review Mark and are glad to see you enjoyed your stay. We look forward to your next visit with us

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly staff
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Sandra for the great review. Happy to see you enjoyed your stay and look forward to your next visit

8/10 Good

Kurt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Duane on Jan 28, 2024
Great to see you enjoyed your stay with us Kurt. Look forward to your next visit with us. Travel well Kurt