Premium bedding, pillowtop beds, desk, blackout drapes

Reviews of Radisson Hotel Winnipeg Downtown

3.5 out of 5
Radisson Hotel Winnipeg Downtown
288 Portage Ave, Winnipeg, MB

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1017 reviews" "
Rating 8 - Good. 359 out of 1017 reviews" "
Rating 6 - Okay. 133 out of 1017 reviews" "
Rating 4 - Poor. 91 out of 1017 reviews" "
Rating 2 - Terrible. 60 out of 1017 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great in all areas! Front desk, restaurant and housekeeping were all friendly and helpful
Stayed 1 night in Mar 2024
Response from Duane on Mar 28, 2024
Great to see you enjoyed your stay with us Katie. We appreciate your business and your comments. Look forward to seeing you again

2/10 Terrible

Karla, Dauphin

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Duane on Mar 28, 2024
We apologize you did not enjoy your stay with us Karla. If there are any specific areas we can improve please let us know. Your feedback is very important to us

10/10 Excellent

Sharon

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Duane on Mar 26, 2024
Thank you Sharon for taking the time to review your stay with us. We will continue to work to meet our guest's needs, and maybe next time we get a 6 out of 5 review! Travel safe

10/10 Excellent

Doreen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff makes you feel you are important to the hotel.
Stayed 3 nights in Mar 2024
Response from Duane on Mar 26, 2024
Thank you Doreen for the great review. We are delighted you enjoyed your stay with us. See you again soon!

10/10 Excellent

Darlene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant could have been better. Slow service.
Stayed 3 nights in Mar 2024
Response from Duane on Mar 24, 2024
Thank you for the great score Darlene. I will discuss your service comments with our Resto team and I assure you we will work to be better. Thank you again and look forward to your next stay with us

6/10 Okay

Nik

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
Homeless people everywhere can’t stand outside to have a smoke without getting harassed
Stayed 1 night in Mar 2024
Response from Duane on Mar 25, 2024
Thank you Nik for your feedback. We are challenged downtown and will continue to work to keep our guests safe and comfortable. We appreciate your business and look forward to your next stay with us

10/10 Excellent

William

Traveled with partner
The girls are the front desk was absolutely amazing
Stayed 2 nights in Mar 2024
Response from Duane on Mar 24, 2024
Thank you William for the great review. We do have a great team at the front desk and I will share your comments with our team. Travel safe

2/10 Terrible

Brandon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Meh
Stayed 1 night in Mar 2024
Response from Duane on Mar 21, 2024
We apologize Brandon we did not meet your expectations. If there are any specific areas we can improve please let us know. Your feedback is very important to us.

10/10 Excellent

Micheal

Traveled with partner
Liked: Staff & service, property conditions & facilities
Just very tight to get a truck up the ramp.
Stayed 1 night in Mar 2024
Response from Duane on Mar 19, 2024
Thanks for the great review Micheal. We appreciate your feedback and your business. Travel well and look forward to seeing you again soon.

6/10 Okay

Ashley

Traveled with group, Traveled with partner
Disliked: Cleanliness
Rooms are pretty outdated and ours was not vacuumed between the bed and night stand (had old french fries and hair clip along with dirt and dust that was not ours). Stayed for convenience for a Jet's game. Staff was friendly enough. Breakfast buffet was pretty poor (I've had much better continental for free at many other hotels). Was on 21st floor and took quite a while to get hot water for showers. No microwaves in rooms. Only drink vending machines and very limited snacks at front desk to purchase. Would probably stay somewhere else next time.
Stayed 2 nights in Mar 2024
Response from Duane on Mar 18, 2024
I do apologize for the cleanliness concerns and I will be discussing with our housekeeping team. I will also discuss your comments regarding our breakfast buffet with our culinary team. We had started room renovations and will continue with that. Thank you for taking the time to discuss your stay with us and again, my apologies

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is at least a decade overdue a major refurbishment. Maybe two decades. My room was old and dilapidated and smelled musty; the furniture scratched and cracked. The carpet in the corridor was dirty; the entire corridor smelled of urine. There was no toilet paper left in my bathroom on any of the days of my stay. There wasn’t even a toilet roll holder in the bathroom, which suggests that the hotel never intended to install toilet paper in my bathroom. I had to find a staff member and ask for it. A dreadful hotel, to be avoided at all costs.
Stayed 2 nights in Mar 2024
Response from Duane on Mar 14, 2024
We do apologize John that you did not enjoy your stay with us. I can assure you we do have toilet paper in all of our rooms, as the toilet roll holders are located under the vanity. We have started renovations and are now working on our third complete floor. Again we do apologize for your poor stay.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Duane on Mar 12, 2024
We appreciate your business Jeffrey and your feedback. Look forward to seeing you again soon

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Duane on Mar 12, 2024
Thank you for the great review Blair. We are delighted to see you enjoyed your time with us. Travel well

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from Duane on Mar 26, 2024
Thank you Jennifer for your feedback and your business. Look forward to meeting your expectations on your next visit as well

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the hotel because of a concert we attended!!!! The front desk staff were amazing! We even got upgraded!! Parking, dining out and the concert and within walking distance! Definitely staying here again for a concert in the future!!!!!
Response from Duane on Mar 7, 2024
Thank you Millie for the great feedback. We appreciate your comments and your business. We are delighted to see you enjoyed your stay and look forward to see you again!

10/10 Excellent

Donalda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure felt safe.
Stayed 1 night in Mar 2024
Response from Duane on Mar 5, 2024
Great to see you enjoyed your stay with us. We appreciate your business and look forward to seeing you again soon!

6/10 Okay

Jenna

Stayed 1 night in Feb 2024
Response from Duane on Mar 21, 2024
Thank you Jenna for taking the time to review our hotel. We appreciate your business. Safe travels

8/10 Good

Zach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel, right beside the arena so if you’re going to a game or concert, it’s less then a block away, very convenient, could’ve had better amenities in my opinion, but overall a good place
Stayed 1 night in Feb 2024
Response from Duane on Feb 26, 2024
Thank you Zach for your business and taking the time to do a review. Travel safe and see you again next time

10/10 Excellent

Colin

Traveled with group
Liked: Property conditions & facilities
Traveled for a concert, everything we needed was right there. Free parking and walked to restaurant, show then bar. Nice fresh Starbucks to start your morning.
Stayed 1 night in Feb 2024
Response from Duane on Feb 26, 2024
Thank you Colin for staying with us and we are delighted you enjoyed your time here. Look forward to seeing you again soon

8/10 Good

Ross

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great to stay at if you’re going to an event at the arena
Stayed 1 night in Feb 2024
Response from Sahiban Singh on Feb 19, 2024
Thank you so much for your valuable feedback! We look forward to welcoming you again soon.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
So close to rink
Stayed 1 night in Feb 2024
Response from Sahiban Singh on Feb 19, 2024
Thank you so much for your valuable feedback! We look forward to welcoming you again soon.

10/10 Excellent

Mohammad M

Stayed 1 night in Feb 2024
Response from Duane on Mar 21, 2024
Great to see you enjoyed the hotel Mohammad. Wishing you safe travels

4/10 Poor

Paula

Response from Sahiban Singh on Feb 19, 2024
We apologize you did not enjoy your stay with us. If there are any specific areas, we can improve please let us know. We always appreciate feedback as it helps us better meet our guest's needs in the future.

8/10 Good

Beth

Traveled with group
Liked: Amenities
Restaurants close early
Stayed 2 nights in Feb 2024
Response from Duane on Feb 11, 2024
Thanks for staying with us Beth. Great to see you enjoyed your stay and look forward to your next stay with us.

10/10 Excellent

Graham, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Clean, quiet, room had a great view of the city.
Stayed 1 night in Feb 2024
Response from Duane on Feb 6, 2024
Great to see you enjoyed your stay with us Graham. Travel safe and thank you

4/10 Poor

Ali

Disliked: Staff & service, property conditions & facilities
Downtown
Stayed 3 nights in Feb 2024
Response from Duane on Feb 4, 2024
We apologize you did not enjoy your stay with us Ali. If there are any specific areas we can improve please let us know. We always appreciate feedback as it helps us better meet our guest's needs in the future.

6/10 Okay

Aaron

Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from Duane on Jan 31, 2024
Thank you Aaron for the review. If there are any specific areas we can improve please let us know. We appreciate your feedback and your business. Safe travels

10/10 Excellent

Daryl, Morson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walkway to the Winnipeg Jets arena is convenient.
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Daryl for your business and your feedback. Great to see you enjoyed your time with us. Safe travels

10/10 Excellent

Traci, Ear Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tight parking in parking lot.
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Traci for the review. Our parking lot is a little tight, especially for larger vehicles. We look forward to seeing you again and travel safe

10/10 Excellent

Richard

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for events at the GoodLife Centre 👍
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Great to see you enjoyed your stay with us Richard. Look forward to seeing you again soon.

10/10 Excellent

Richard, MADSEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homelessness and street people around asking for money, but thats downtown Winnipeg unfortunately. That has nothing to do with the hotel and they have very good security measures in place. Felt very safe there.
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Richard for your comments. We do work diligently to keep our guest safe and secure on every stay.Travel safe and look forward to seeing you again soon

10/10 Excellent

valerie, Swan river

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Duane on Jan 30, 2024
We appreciate your feedback Valerie and are delighted to see you enjoyed your stay with us. Travel safe

4/10 Poor

Kirstin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked king room, arrived at property and they “overbooked the rooms” was changed to a queen without any notice. Very frustrating. Offered a free breakfast for the inconvenience
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
I am sorry for the room type booking errors. We will look into what went wrong and address that immediately. I do hope you enjoyed your stay and again our apologies.

8/10 Good

Lynsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could hear neighbours talking clearly and fire exit door was loud. Text in for room keeping to bring some supplies didn’t happen
Stayed 2 nights in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Lynsey for your feedback. Apologize for your noise concerns and our non prompt feedback. We will work to get better and make your next experience a better one.

10/10 Excellent

Krislyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Duane on Jan 30, 2024
Thank you Krislyn for your business and your review. We look forward to seeing you again and wish you safe travels

10/10 Excellent

Fred

Stayed 2 nights in Jan 2024
Response from Duane on Mar 21, 2024
Thank you Fred for your review. We are delighted to see you enjoyed your stay with us and look forward to seeing you again soon

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
We appreciate your review Mark and are glad to see you enjoyed your stay. We look forward to your next visit with us

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly staff
Stayed 1 night in Jan 2024
Response from Duane on Jan 29, 2024
Thank you Sandra for the great review. Happy to see you enjoyed your stay and look forward to your next visit

8/10 Good

Kurt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Duane on Jan 28, 2024
Great to see you enjoyed your stay with us Kurt. Look forward to your next visit with us. Travel well Kurt

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Duane on Jan 24, 2024
Thank you Kate for your business and for the great review. We look forward to seeing you again soon, and travel safe.

4/10 Poor

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Duane on Jan 24, 2024
We do apologize for your poor experience Chris. If there are any specific areas we can improve, please let us know. Feedback is very important to move our business forward and better meet our guest's needs. Thank you

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2024
Response from Duane on Jan 19, 2024
Thank you Geoffrey for the great review. Happy to see you enjoyed your stay and look forward to your next visit to our fair city. Safe travels

8/10 Good

Kelli

Stayed 1 night in Jan 2024
Response from Duane on Jan 18, 2024
Thank you Kelli for staying with us and for letting us know about your stay. Keep warm and look forward to seeing you again.

10/10 Excellent

Candice

Stayed 1 night in Jan 2024
Response from Duane on Jan 14, 2024
Thank you Candice for staying with us and taking the time to review your stay. Great to see you enjoyed your time with us and we look forward to seeing you again

10/10 Excellent

Lindsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and more! Definitely will be back!
Stayed 1 night in Jan 2024
Response from Duane on Jan 13, 2024
So happy to see you enjoyed your time with us Lindsay. We do look forward to your next visit with us. Stay well

10/10 Excellent

Kylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Duane on Jan 12, 2024
Thank you Kylie for the review and for staying with us at the Radisson Winnipeg. Travel safe and look forward to seeing you again

10/10 Excellent

Tricia

Liked: Staff & service, property conditions & facilities
Perfect place to stay if you attending a Jets hockey game.
Stayed 2 nights in Jan 2024
Response from Duane on Jan 12, 2024
We are happy to see you enjoyed your stay with us Tricia. Trust you were cheering on our Winnipeg Jets! With the hotel attached to the arena via skywalk it sure is handy! Thank you for your business

8/10 Good

Rene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the arena
Stayed 1 night in Jan 2024
Response from Duane on Jan 12, 2024
Great to see you enjoyed your stay with us Rene. Hope you were here to cheer on our Jets! Look forward to seeing you again soon

8/10 Good

Oladeji, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
IT was a good stay. Facilities could be better tho for a Radisson hotel. The staff were really nice too.
Stayed 2 nights in Oct 2023
Response from Duane on Jan 11, 2024
Thank you for the comments Oladeji. Glad you enjoyed your stay and we have started renovations in our guest rooms! Travel well

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
Was double charged when we got home.
Response from Duane on Jan 9, 2024
We do apologize for any billing errors. Trust this was adjusted for you. I will review with our team as well. Thank you for you feedback