Ratings based on 426 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
I think the best hotel in Winnipeg. A must for those who are looking at staying at a hotel!!!
Comment from Hotel Management
Jun 5, 2017 by Drew F, Hotel Management
Thank you for taking the time to leave your glowing review! We look forward to welcoming you back soon! Kind regards, Drew Fisher General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

Staycation

Posted May 24, 2017
I wanted to stay somewhere with a pool and a good restaurant and the fairmont fit the bill. The food was delicious and the pool fit our needs but the service blew us away! From checkin to checkout it was a dream! Samantha at the front desk gave a voucher for room service milk and cookies for my daughter (nice treat!) and some mom and dad vouchers for the lounge. A tiny robe was sent up for my daughter as well! So cute! Nathalie and Mike were warm and friendly and looked after us in the lounge.. We are not very high maintenance guests but the service just kept surprising us - when the room service girl saw us with the small ice bucket and a cooler (my daughter's lunch for school the next day was in there) - she immediately offered to bring us ice in a bigger bucket.. As we left the bellman(?) took us to the parkade rather than having to give an explanation as we were off to work/school.. Fabulous! You guys are amazing!
Comment from Hotel Management
May 26, 2017 by Drew F, Hotel Management
We are indeed very fortunate to have such exceptional and talented ambassadors on our team, and I am delighted you were not only able to experience their signature service first hand, but that took the time to recognize them. It is always a pleasure to see how they help turn moments into memories for our guests and I will be sure to share your comments with them as I know this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to having the opportunity to welcome you and your family back for another staycation soon! Kind regards, Drew Fisher General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, close to downtown

Posted May 15, 2017
Cons: The taps and sink are nice, but the hot water handle came off. I screwed it back on and it was fine, but I wonder how often this happens in the hotel.
Location: The Manitoba Museum is a short walk, well worth a visit. The Planetarium and Science centre is in the same building. RedRiver is good for walks/runs.
I needed to find a hotel in Winnipeg that was close to downtown and that was decent. I found that there are not a lot of good hotels in that particular area, but the Fairmont was an exception. I booked the hotel for two nights at a very reasonable price, considering the upscale finishings and amenities. The Fairmont has most everything right in my opinion, from the comfortable mattress to the wonderful pillows (soft and comfortable), granite countertops, quiet air conditioner and climate control (some hotels have loud or windy air conditioner/heating units), stocked cabinets with coffee, wine, water, etc., and a decent exercise room and pool on the top floor. My only quibble is that hotel internet wifi is not included in the base price (about 14.95 extra Can) but I understand that if you join the 'club' you get perks that offset that. I used my phone as a hotspot and that worked okay, though perhaps not as fast as a local wifi. The intersection in front of the hotel is very busy, but you can walk underneath it via walkways safely. The walkway also is where you can take the subway. The staff was extremely friendly, professional, and accommodating. I'd highly recommend this hotel. It may be a little more than some of the other hotels in the city, but you won't be disappointed.
Comment from Hotel Management
May 17, 2017 by Drew F, Hotel Management
Thank you for taking the time to leave your detailed feedback! It is always a pleasure to receive such positive comments. We are indeed very fortunate to have such exceptional and talented ambassadors on our team, and to be connected to the Portage and Main "underground circus". We look forward to having the opportunity to welcome you back soon! Kind regards, Drew Fisher General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located.

Posted May 15, 2017
Staff are extremely attentive and pleasant. Good stay.
Comment from Hotel Management
May 17, 2017 by Drew F, Hotel Management
Thank you for taking the time to leave your review. We are indeed very fortunate to have such exceptional and talented ambassadors on our team, and I am delighted you were able to experience their signature service first hand. We look forward to welcoming you back to the Fairmont Winnipeg soon. Kind regards, Drew Fisher General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right at Portage and Main

Posted May 1, 2017
Front desk (Samantha) was very helpful and made good recommendations for restaurants nearby. Hotel is connected underground to the walkway so we were able to navigate throughout the local downtown neighbourhood without venturing out into the cold.
Comment from Hotel Management
May 17, 2017 by Drew F, Hotel Management
Thank you for taking the time to leave your review! We are indeed very fortunate to have such exceptional and talented ambassadors on our team, especially in Samantha, and I am delighted you were able to experience her signature service first hand. We are also very fortunate to be connected to the Portage and Main "underground circus" - especially given our weather some days! We look forward to welcoming you back to the Fairmont Winnipeg soon. Kind regards, Drew Fisher General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the middle of downtown

Posted Apr 6, 2017
Pros: good downtown location close to restaurants and some shopping and Cleanliness.
Cons: Hotel's showing its age. Add one person on front desk. connect parking to lobby. Make bathroom bigger if possible
Location: Mid downtown Hotel close to MTS Arena' restaurants and shopping.
The hotel has been around for long time. Used to be one of the best in Winnipeg . I believe the Queen stayed in it. Pleasant convenient downtown hotel. Reasonably priced
Comment from Hotel Management
Apr 6, 2017 by Drew F, Hotel Management
Thank you for taking the time to share your feedback. I will be sure to share your comments with our team as I know that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing the Fairmont Winnipeg and we hope that we will have the pleasure of welcoming you again soon. Kind regards, Drew Fisher General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Heart of Winnipeg

Posted Mar 27, 2017
My wife and I enjoyed a great weekend away for our 24th anniversary. We love the location, food and nearby entertainment. Definitely will be back again!
Comment from Hotel Management
Mar 29, 2017 by Drew F, Hotel Management
Thank you for taking the time to complete a review, and for choosing us to be a part of your special celebration! We are delighted to hear you enjoyed your stay, and we look forward to the opportunity to welcome you back soon! Kind regards, Drew Fisher General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Dryden On

Posted Mar 26, 2017
We would not have normally booked a room at the Fairmont because its too expensive for a nites stay but we got a good discount so we tried it. When we arrived Fairmont asked if we wanted to upgrade our room for $60. so we did and I dont know why because that put us back into the too expensive range. But what we got was fantastic. Great room, great view, great service people, complimentary snacks, drinks, breakfast etc. Would recommend to anyone.
Comment from Hotel Management
Mar 29, 2017 by Drew F, Hotel Management
Sounds like you took an upgrade to our Fairmont Gold Floor - and so delighted to hear that you enjoyed your stay! Thank you for taking the time to tell us about your experience, and we look forward to welcoming you back soon! Kind regards, Drew Fisher General Manager
5 out of 5
by A verified traveler

Posted Mar 24, 2017 on Hotels
The staff are very kind and friendly. I forgot something in my room and the staff put it in the lost and found. When I called, they said they would mail it to me at no cost. Hard to find such care and honestly these days!
Comment from Hotel Management
Mar 27, 2017
Thank you for taking the time to leave such a glowing review! I was delighted to see that you had such an enjoyable stay on your recent visit. It is always a pleasure to receive positive feedback. We are indeed very fortunate to have such exceptional and talented ambassadors on our team, and I will be sure to share your comments with them as I know this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon! Kind regards, Drew Fisher General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from bc

Located centrally in Winnipeg, ease and access to.

Posted Mar 21, 2017
Hotel has views of downtown, located with ease to sporting events, theatre and fine dining . Staff very accommodating.
Comment from Hotel Management
Mar 22, 2017 by Drew F, Hotel Management
Thanks for taking the time to provide your feedback. I'm glad you enjoyed your stay and the hospitality of our team. We look forward to welcoming you back in the future. Kind regards, Drew Fisher General Manager