Ratings based on 712 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from airdrie

Awesome hotel

Posted Oct 5, 2017
Love staying here! Comfy rooms, clean bathrooms, good location and awesome staff
Comment from Hotel Management
Oct 8, 2017 by GSM, Hotel Management
Thank you Bryan for staying at our hotel. We are pleased that you found everything to your liking. We hope to invite you back soon. Safe Travels George Engel Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Whitby

Great hotel

Posted Sep 8, 2017
Great hotel all around. Friendly and highly competent staff. One of the beds in the room was missing the frame and the mattress was on the floor, that was a little strange.
Comment from Hotel Management
Sep 9, 2017 by George Engel, Hotel Management
Dear Mike Thank you for the feedback. We appreciate the kind words about our team. Please let us apologize for the missing frame our team apparently did not work fast enough. We care about your thoughts and thank you for giving us details. Safe Travels George Engel Guest Services Manager
3 out of 5
by A verified traveler

Noisy and messy

Posted Sep 3, 2017
This was our second time staying at this location and it was disappointing. Room had numerous issues such as a dirty tv screen, broken lamp, broken coffee table etc. We booked a suite which was nice and roomy but it appeared the hotel was unable to handle the large number of guests they had on hand. Floor was very noisy at night with kids running and screaming in the halls at all hours. As well when we exited our room, having to walk through leftover food all over the floors was not pleasant. Elevators were inadequate and the overall stay was disappointing to say the least. Restaurant staff were very nice but front desk looked overwhelmed.
Comment from Hotel Management
Sep 9, 2017 by GSM, Hotel Management
Dear Jason Thank you for your feedback. We had a special group in house so therefore the hotel seemed different. We have taken all your comments to heart and appreciate the details. This opportunity to improve will not go unnoticed and I can say our hotel has already bounced back. Safe Travels George Engel Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort frances Ont.

Great hotel at the price given.

Posted Aug 23, 2017
Last minute trip into the city and with the price offered it was a no brainer. Good hotel, clean and comfortable.Great bed and comfortable pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, TX

Hilton Winnipeg Airport

Posted Aug 23, 2017
Pros: Close to airport.
Cons: Nothing can be improved.
Location: I did not venture out from the hotel.
This hotel is close to the airport and has free shuttle service. The hotel staff is very accommodating and try to meet you every need.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Aug 21, 2017
Was a very nice hotel, food was great, service was good and the rooms were very nice!
Comment from Hotel Management
Sep 9, 2017 by GSM, Hotel Management
Thank you so much for the five stars. We are pleased that you enjoyed everything at the hotel. Thank you for staying with us. Safe Travels George Engel Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond Virginia

Posted Aug 2, 2017
Been staying here for several years now, enroute to my annual fishing trip. Always appreciate the clean and comfortable room, and suggestions from the staff for dinning and shopping.
Comment from Hotel Management
Sep 9, 2017 by GSM, Hotel Management
Dear Bob Our team really appreciates your loyalty and its always a pleasure to send you off on your fishing trips up North. We look forward to seeing more of you. Safe Travels George Engel Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing stay

Posted Jul 29, 2017
Hotel staff are very friendly and the rooms were comfortable. General areas of the rest of the hotel were very hot and it didn't seem as if there was any AC running. Especially enjoyed the service on the 6th Floor. Pool was small but did the job Overall good stay!
5 out of 5
by Denise

the perfect stay

Posted Jul 24, 2017 on Hotels
perfect
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Pros: The beds and pillows are sooooo comfy!
I really like the suites and that there is a bedroom separate from the living room!