Featured Image
Featured Image

Get an overview of this hotelWinston-Salem hotel near Forsyth Memorial Hospital

Near shopping

Within a half mile of Hanes Mall shopping, this hotel is 1 mile from Forsyth Memorial Hospital and 4 miles to Wake Forest Baptist Medical Center. Downtown Winston-Salem is less than 5 miles away.

Fitness, buffet breakfast

Amenities at Comfort Suites Hanes Mall include complimentary hot buffet breakfast, served daily, and a seasonal outdoor pool. A 24-hour business center and fitness room are also onsite.

Wi-Fi, local calls

Guestrooms at Comfort Suites Hanes Mall provide complimentary wireless Internet access, free local calls, coffee makers, MP3 docking stations, and flat-screen cable televisions.

Hotel Amenities

Hotel Amenities

All indoor public areas at Comfort Suites Hanes Mall are air-conditioned and non-smoking. Amenities include a complimentary buffet breakfast (including hot items) served daily, a seasonal outdoor pool, a 24-hour business center, and 24-hour fitness facilities. Two conference rooms measure a total of 947 square feet; the hotel supplies complimentary high-speed Internet options throughout.

Comfort Suites provides a designated outdoor smoking area with 24-hour access.

  • Number of buildings/towers - 1 
  • Free WiFi 
  • 24-hour business center 
  • Conference space size (meters) - 88 
  • Number of meeting rooms - 2 
  • Free reception 
  • RV, bus, truck parking 
  • Free newspapers in lobby 
  • Free breakfast 
  • 24-hour front desk 
  • Coffee/tea in common areas 
  • Total number of rooms - 80 
  • Number of floors - 5 
  • Elevator/lift 
  • Barbecue grill(s) 
  • Express check-out 
  • 24-hour health club 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Meeting rooms 2 
  • Terrace 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference space size (feet) - 975 
  • Smoke-free property 
  • Outdoor pool 
  • Outdoor seasonal pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking

Room Amenities

  • Flat-panel TV 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Daily housekeeping 
  • Hypo-allergenic bedding available 
  • Private bathroom 
  • Free toiletries 
  • Refrigerator 
  • Desk 
  • Microwave 
  • Premium TV channels 
  • MP3 docking station 
  • Bathtub or shower 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Pay movies 
  • Air conditioning 
  • Free local calls 
  • Coffee/tea maker 
  • Hair dryer 
  • Iron/ironing board 
  • Cable TV service 
  • In-room climate control (air conditioning) 

Where to Eat

A complimentary buffet breakfast with hot items is provided each morning in the breakfast room. The hotel also offers a complimentary evening social on Monday, Tuesday, and Wednesday.

This Winston-Salem hotel does not have its own restaurant, but there are several dining options within the surrounding area.

Nearby restaurants:

Nacho Daddy's Mexican Restaurant

Oriental Cafe

Outback Steakhouse

Village Tavern

Firebirds Wood Fired Grill

Bleu Restaurant

Macaroni Grill

Olive Garden

Golden Corral

Texas Roadhouse


Which Wich Sandwich Shop


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 21

Check-in time ends at 6 AM

Special check-in instructions:


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Only service animals are allowed


You'll be asked to pay the following charges at the property:
  • Deposit: USD 150.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Comfort Suites Hanes Mall
  • Comfort Suites Hanes Mall Hotel
  • Comfort Suites Hanes Mall Hotel Winston-Salem
  • Comfort Suites Hanes Mall Winston-Salem

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?
Learn more.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
Learn more.

Good for overnight stay

4 out of 5
by from Charlotte
Posted Feb 4, 2017
Stayed overnight for a track meet, clean room, no frills.
Was this review helpful to you?

Nice Hotel

5 out of 5
by from Ohio
Posted Nov 22, 2016
Pros: Comfortable beds.
Location: Outback Steak house next door and a great staff and food there also.
Had a great stay at this location. Staff very friendly and helpful. Breakfast was great.
Was this review helpful to you?

Great location.

5 out of 5
by from US
Posted Nov 21, 2016
This hotel is in a great location! Lots of amenaties and very close to the mall, just down the street! The downtown area is only a 10min drive. The hotel is clean and up to date with very friendly staff!!
Was this review helpful to you?

Great stay!

5 out of 5
by from N. Huntingdon, Pa.
Posted Nov 14, 2016
Pros: Cleanliness and breakfast was wonderful. So much to choose from! Very clean room and the hotel as a whole.
Cons: Even though check out was at noon, the maid knocked and woke us up at 8:30 and kept coming back 2 more times and we weren't ready to leave. I guess I should have put the do not disturb sign out.
Location: Close to wear we were going, Graylyn.
Was this review helpful to you?

comfortable beds

5 out of 5
by from nc
Posted Nov 14, 2016
Pros: location, and comfortable bed, air settings were great
Cons: fire drill on our last night - wasn't to happy about this
Location: shopping, plenty of places to eat, and not too far from our convention site
Was this review helpful to you?

4 out of 5
by from US
Posted Oct 31, 2016
Need to redo ceiling in room 310 and fix bathroom sink lever. Great experience except for the ceiling and bathroom faucet lever. Would have been all 5's except for these two things.
Was this review helpful to you?

Not terrible

4 out of 5
by from Columbus, OH
Posted Oct 15, 2016
Cons: Staff super rude
Location: Mall
The hotel itself is ok. The staff is rude and unpleasant. The room was good except that the air conditioner hardly did anything. We stayed for 4 nights, had it on the lowest setting the entire time and we were still warm. There are not many good options in W-S so this one may be your only option if you don't mind rude staff and warm room.
Was this review helpful to you?

Safe and comfortable

4 out of 5
Posted Oct 9, 2016
Pros: Hot shower
Definitely stay again. Great room and friendly service. Clean and cozy room.
Was this review helpful to you?

Nice hotel for the price...

4 out of 5
by from New York
Posted Aug 13, 2016
Pros: It's location, plenty of places to shop with a nice mall nearby. There were also a lot of good restaurants close to the hotel.
Cons: Not much of anything, our stay was really nice.
Location: Just outside of downtown Winston-Salem.... plenty of shops and a big mall nearby, a lot of good restaurants nearby. Overall a good location.
Room was clean, beds were comfortable and hotel staff was friendly and courteous. The only negative was other guests who were way too loud later on in the evening.... Otherwise it was a really nice stay.
Was this review helpful to you?

Nice hotel close to mall

5 out of 5
by from NC
Posted Mar 3, 2016
The staff was very friendly and the rooms were comfortably and clean. Its close to the mall and restaurants.
Was this review helpful to you?