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Posted Mar 23, 2017
Dated decor: vibrant orange and electric blue
Elevator was dark and dirty
I had to fix the toilet three times. First, incomplete flush. Second, toilet tank would not fill. Third, chain came free from flush arm.
Towel bar was hanging from the wall. It was still holding but would soon fall out of wall.
Air conditioner was in need of service. Poor cooling.
Comment from Hotel Management
Mar 27, 2017 by Summer Combs, Hotel Management
Dear Valued Guest-
Thank you for taking the time to let us and other travelers know about your experience. We truly strive to provide great service and accommodations each and every time. It appears during your visit we fell short. I understand when traveling how important it is to have things in working order, and I would like to personally apologize for the working order of the toilet and the towel bar in the guest bathroom. Your feedback is extremely valuable to us, and I have shared with our department leaders. Thank you again for being our guest, and I hope that you will give us another opportunity to serve you in the future.