Ratings based on 196 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from West Lafayette, IN

Nice hotel

Posted Jan 7, 2018
Close to Wake Forest University, staffs are very nice and friendly, hotel is kind of old but very comfortable. the price is good
Comment from Hotel Management
Jan 9, 2018 by Courtyard, Hotel Management
Vivian, Thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Death in the family....

Posted Dec 4, 2017
My trip was a return for a death in the family. The staff treated wife and I with such a positive attitude that aided us through our time of grievement. I appreciated their consistent and professional service. DMT, LTC USA (RET)!!
Comment from Hotel Management
Dec 5, 2017 by Courtyard , Hotel Management
Good Day Darren, Thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great hotel close to Wake Forest University

Posted Dec 4, 2017
Pros: It was very convenient to Wake Forest University.
We were extremely happy with our experience. The hotel staff was very friendly and helpful. The food at the Bistro was good. We will definitely stay at this hotel again.
Comment from Hotel Management
Dec 5, 2017 by Courtyard , Hotel Management
Susan, Thank you for your feedback. We are pleased that you enjoyed your stay. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Wonderful experience... clean and comfortable:) loved the Cafe in the lobby
Comment from Hotel Management
Nov 15, 2017 by Courtyard, Hotel Management
Thank you for the review. We are pleased that you enjoyed your stay with us.
2 out of 5
by A verified traveler from North Carolina

Loud and smelly

Posted Nov 9, 2017
Pros: Location; front desk staff.
Cons: More handicap accessible rooms, away from the kitchen. Improve ventilation and sound proofing
Location: Good Italian restaurant, Elizabeth's Italian Kitchen, five minutes away.
It might just have been the room, which was the only handicap accessible they had. It was directly behind the bar and across from the kitchen. It was loud (I could hear the radio, the staff as they closed up around midnight and when the morning shift came in, around 5:00). The kitchen smells were overpowering; during clean up, I wondered if they were cleaning out the grease trap. There was also an exhaust vent outside the window, and the fumes from that were equally overpowering. Although the place is conveniently located, I will not stay there again. I feel I paid way too much for way too little. And maybe the rest of the rooms are fine; I can only judge by my experience. Avoid room 133.
Comment from Hotel Management
Nov 15, 2017 by Courtyard, Hotel Management
Lee Thank you for leaving feedback and thank you for bringing this issue to our attention. I am sorry that you did not sleep well due to your room being next to the kitchen. I understand how frustrating that can be. We do have other accessible guest rooms. Please let us know when you plan to visit again.
4 out of 5
by Jacqueline

Posted Oct 14, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017 by Tracy, Hotel Management
Thanks so much for the 4 star review! We hope that you will come back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from mount airy nc

Nice

Posted Oct 10, 2017
Very clean, nice rooms, bed was super comfy. The area was a little scetchy but I felt completely safe there. Plenty of lights and the staff was on top of things. Very atentative
Comment from Hotel Management
Oct 10, 2017 by Courtyard, Hotel Management
Julie Thank you for leaving feedback. We hope to have you again.
4 out of 5
by A verified traveler

Nice, clean and comfortable facility

Posted Sep 26, 2017 on Hotels
Facility is fairly new and in good shape. No "off" smells in the hallways or our room, as often found in some older hotels. Staff were all very courteous and nice. The hotel was very quiet when we were there (maybe 10-rooms occupied) so noise was not an issue. Staff in the Bistro at breakfast time were great! Very nice, courteous and efficient - and the breakfast has a great variety of selections as was very good. Location - not the greatest if you're looking for scenic or an area you can walk about. However, we selected this for proximity to Wake Forest for a campus tour, so it was an ideal location for our needs. Overall - a nice, clean and comfortable facility with great service.
Comment from Hotel Management
Oct 4, 2017
Good Day Valued Guest, Thank you for leaving feedback. We are pleased that you enjoyed your stay with us. We look forward to serving you again at a later date.
4 out of 5
by A verified traveler

Posted Sep 19, 2017 on Hotels
Comment from Hotel Management
Oct 4, 2017
Thank you for your review.
5 out of 5
by Matthew

Posted Sep 16, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Thank you for your feedback Matthew.