Ratings based on 170 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

GREAT location very comfortable hotel

Posted Aug 25, 2017
Pros: comfort and cleanliness
Cons: breakfast should be included. and the bar Bistro should be open all day considering there is nothing around to grab a coffee or a snack
i was comfortable and i got spacious room. i like courtyard by Marriot cuase wherever you go you know what you'll get for the price and amenities and comfort.
Comment from Hotel Management
Aug 25, 2017 by Courtyard , Hotel Management
Thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Good hotel, close to Wakeforest university

Posted Aug 25, 2017
Beds are comfortable and TV was good with plenty of options to watch. Bathrooms are clean. Wish breakfast was not that expensive.
Comment from Hotel Management
Aug 25, 2017 by Courtyard, Hotel Management
Thank you for leaving feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saratoga, CA

Great hotel if you are visiting Wake Forest U.

Posted Jul 21, 2017
Pros: We got a room that included breakfast. Hot dishes were cooked to order and cold items included delicious yogurt parfaits with strawberries.
Location: Be sure to eat at Sweet Potatoes , the best cornbread you will ever have. Reasonably priced for the quality of the food.
Front desk were very friendly and helpful. Recommended two great restaurants in downtown Winston-Salem. Room was immaculate and the beds were very comfortable. The whole hotel looked like it had been remodeled in the last few years. Only two stories so it was easy to get around. We were staying here for a Wake-Forest baseball camp and also visiting colleges.
Comment from Hotel Management
Jul 26, 2017 by Courtyard, Hotel Management
Good Day Maureen, Thank you for your review. We are pleased that you enjoyed your stay with us. We look forward to your next visit.
4 out of 5
by Valerie

Posted Jun 13, 2017 on Hotels
Only problem I had was that I had purchased breakfast voucher with the room package. Breakfast ended at 10 I was told. Turns out it is 930 on weekdays so server refused to honor voucher when I arrived at 935. Had to call front desk person to get access to food that was still sitting out for breakfast. Not what I would define as good customer service.
Comment from Hotel Management
Jun 16, 2017
Thank you for staying at the Courtyard. The breakfast does not come standard at Courtyard because we switched over to the Bistro. I am sorry that you were unable to enjoy the breakfast.
5 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017
Thank you for staying at the Courtyard Winston-Salem University.
5 out of 5
by Monica

Posted Jun 11, 2017 on Hotels
The stay was good for what we needed (attended a college football camp). My only complaint was that I saw an additional charge on my credit card of $20.00 for this hotel stay. There should have been no charges as I rented the room via hotels.com. The hotel asked for my credit card should anything happen to the room during our stay - which nothing did so this charge should not have appeared on my account. It's just the process of calling them to clear it up - an extra step I should not have to go through. Otherwise the stay was excellent.
Comment from Hotel Management
Jun 16, 2017
Thank you for staying at the Courtyard.
5 out of 5
by A verified traveler

Posted Jun 7, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017
Thank you for leaving feedback.
5 out of 5
by Mike

Posted Jun 6, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017
Thank you for leaving feedback.
4 out of 5
by A verified traveler

Posted Jun 5, 2017 on Hotels
We were there to attend the regional NCAA baseball tournament. The location was very convenient to the field. The baseball and football stadium are within walking distance.
Comment from Hotel Management
Jun 15, 2017
Thank you for your kind remarks. If you are in the area again, we would love the opportunity to accommodate you.
5 out of 5
by A verified traveler

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017
Thank you for visiting the Courtyard Winston-Salem University.