Ratings based on 159 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Saratoga, CA

Great hotel if you are visiting Wake Forest U.

Posted Jul 21, 2017
Pros: We got a room that included breakfast. Hot dishes were cooked to order and cold items included delicious yogurt parfaits with strawberries.
Location: Be sure to eat at Sweet Potatoes , the best cornbread you will ever have. Reasonably priced for the quality of the food.
Front desk were very friendly and helpful. Recommended two great restaurants in downtown Winston-Salem. Room was immaculate and the beds were very comfortable. The whole hotel looked like it had been remodeled in the last few years. Only two stories so it was easy to get around. We were staying here for a Wake-Forest baseball camp and also visiting colleges.
Comment from Hotel Management
Jul 26, 2017 by Courtyard, Hotel Management
Good Day Maureen, Thank you for your review. We are pleased that you enjoyed your stay with us. We look forward to your next visit.
3 out of 5
by A verified traveler

No complimentary xbreakfast.

Posted May 23, 2017
Not up to standard. Room not clean and services were minimal
Comment from Hotel Management
May 27, 2017 by Courtyard, Hotel Management
Thank you for leaving feedback.
5 out of 5
by Laura

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 27, 2017
Good Day Laura, Thank you for leaving your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Posted May 5, 2017
Pros: Convenient, Friendly Staff, Clean Rooms
The pull out sofa could have been a little more comfortable. Also a in room refrigerator would have been nice.
Comment from Hotel Management
May 27, 2017 by Courtyard, Hotel Management
Thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from Millersville Pa

Great Hotel

Posted May 3, 2017 on Orbitz
Pros: The staff is very friendly and very professional.
We love this hotel but this stay was different. The fire alarm kept going off in the middle of the night. Didnt get much sleep because we had to get up early to go pick our daughter up from college and move her home. But as many times as we stayed at this hotel this was the first difficult time.
Comment from Hotel Management
May 27, 2017 by Courtyard, Hotel Management
Good Day Ginny, I am sorry that the alarm went off during your stay. I know how that situation can disrupt your sleep. We hope that you will come again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wake Forrest

Posted Apr 30, 2017
Pros: Quiet
Location: Close to Wake Forrest, Reynolda House Art Museum
Very nice, quiet hotel. Close to Wake Forrest. On a main street, but backs up to a wooded area. No road traffic noise. Staff very friendly.
Comment from Hotel Management
May 27, 2017 by Courtyard, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 19, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Apr 18, 2017 on Hotels
Hotel was in great condition.
Comment from Hotel Management
Jun 16, 2017
Thank you for leaving feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Good value, very friendly staff

Posted Apr 15, 2017
Pros: Browse on line
Cons: Add more light in room, and update bathroom will even be better
Stayed for one night with family for school visit; chose the hotel for location being close to Wake Forest University. First impression was a budget hotel with dated facility when we arrived; when we walked in we found the restaurant/bar has been nicely decorated, nothing posh but it's comfy for a refreshment and drink after a long day trip. The front desk woman is very friendly and polite, she also gave good recommendation for local restaurant. Room decor is a bit dated but good maintained and clean. just need a bit more light. Good value for a comfortable stay.
Comment from Hotel Management
May 27, 2017 by Courtyard, Hotel Management
Thank you for staying at the Courtyard Winston-Salem University.
4 out of 5
by Lynda

Posted Apr 13, 2017 on Hotels
Front desk staff was very friendly and helpful. Toilet malfunctioned and they gave us a new room right away. No problem.