Embassy Suites Hotel Winston-Salem

Photo gallery for Embassy Suites Hotel Winston-Salem

Featured Image
Indoor pool
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
27-inch TV with cable channels, pay movies, MP3 dock
27-inch TV with cable channels, pay movies, MP3 dock

Overview of Embassy Suites Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
460 N Cherry St, Winston-Salem, NC, 27101

Explore the area

  • Popular LocationBenton Convention Center1 min walk
  • Popular LocationTruist Stadium19 min walk
  • Popular LocationOld Salem19 min walk
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)29 min drive

Choose dates to view prices

About this area

Winston-Salem

Embassy Suites Hotel Winston-Salem is located in Winston-Salem. The area's natural beauty can be seen at Reynolda Gardens and Tanglewood Park, while Old Salem and Southeastern Center for Contemporary Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum.

What's nearby

  • Benton Convention Center - 1 min walk
  • Truist Stadium - 19 min walk
  • Old Salem - 19 min walk
  • Wake Forest University Baptist Medical Center - 3 min drive
  • Winston Salem State University - 4 min drive

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive

Restaurants

  • Grille Restaurant and Bar — 1 min walk
  • Jeffrey Adams on Fourth — 2 min walk
  • King's Crab Shack And Oyster Bar — 2 min walk
  • Mellow Mushroom — 2 min walk
  • Sweet potatoes — 3 min walk

About this property

Embassy Suites Hotel Winston-Salem

3.5-star hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 146 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like sofa beds and living rooms. Other amenities available to guests include balconies, MP3 docks, and refrigerators.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and safes. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Conference space (24000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 27-inch TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Up to 75 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 257 out of 674 reviews
5 - Excellent 38%
Rating 4 - Good. 167 out of 674 reviews
4 - Good 25%
Rating 3 - Okay. 93 out of 674 reviews
3 - Okay 14%
Rating 2 - Poor. 83 out of 674 reviews
2 - Poor 12%
Rating 1 - Terrible. 74 out of 674 reviews
1 - Terrible 11%

3.9/5

Cleanliness

4.1/5

Staff & service

2.7/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Traveled with group
Liked: Cleanliness, amenities
The staff during breakfast were great. We called to get extra soap and some toiletries delivered and never received them.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed. This place is going through some MAJOR renovations. The entire 1st floor looks like a war zone. The check-in desk is set up in a back room with some offices. If you look for typical amenities at an Embassy Suites like a relaxing lounge or restaurant/bar, don't look here. I love Embassy Suites, but this is definitely NOT IT. But they still charge a nightly rate like a fully functional Embassy Suites, so be aware. Is there any good? Well, the room was fine. The location downtown is fantastic, Lots of food and drink choices in easy walking distance (good thing because you're not getting it on-site).
Stayed 2 nights in Sep 2021

2/5 Poor

Disliked: Cleanliness
Building is very old and under a complete remodel. It should be closed until remodel is completed
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely destroyed property under construction. They signage actually directed us to a vacant construction site where we got locked out in a pavilion. We thought the hotel was abandoned. All amenities were closed.
Stayed 2 nights in Sep 2021

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No warning of extensive construction going on in the hotel at time of booking. Refrigerator and TV in room did not work.
Stayed 2 nights in Aug 2021