All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Hawthorne Inn Management on Apr 23, 2024
Dear Paul,We're thrilled to hear you enjoyed your stay with us! Our team works hard to provide exceptional service and create a comfortable environment for our guests. If there's anything specific you loved about your experience or anything we can improve upon, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Hawthorne Inn Management
I enjoyed my stay here! The hotel is very clean with comfy beds! The staff was very friendly and helpful.
Tanisha
Stayed 2 nights in Apr 2024
Response from Hawthorne Inn Management on Apr 23, 2024
Dear Tanisha,We're thrilled to hear you enjoyed your stay! Maintaining a clean and cozy environment for our guests is our top priority. Our staff takes great pride in providing friendly and helpful service to ensure your comfort. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!Hawthorne Inn Management
8/10 Good
gary
Business traveler
Apr 17, 2024
Disliked: Property conditions & facilities
U get what u. Pay for price was very reasonable
The property is just tired
gary
Stayed 6 nights in Apr 2024
Response from Hawthorne Inn Management on Apr 19, 2024
Dear gary,We appreciate your feedback and are glad to hear that you found our prices reasonable. We constantly strive to offer competitive rates to our guests. Regarding the property's condition, we apologize for any inconvenience caused. Rest assured, we are continuously working to improve and update our facilities to provide a more enjoyable experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Thank you for choosing to stay with us.Hawthorne Inn Management
Response from Hawthorne Inn Management on Apr 16, 2024
Dear Jeanne Lynn,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
6/10 Okay
Chris, Lakewood
Apr 5, 2024
Liked: Staff & service
Chris
Stayed 1 night in Apr 2024
Response from Hawthorne Inn Management on Apr 10, 2024
Dear Chris,Thank you for leaving us a rating of your stay with us at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Hawthorne Inn Management
Response from Hawthorne Inn Management on Apr 8, 2024
Dear Cindy,Thank you for choosing to stay with us! We're thrilled to hear that you enjoyed your time at our hotel. Our team strives to provide exceptional service and create memorable experiences for all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay soon. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!Hawthorne Inn Management
Response from Hawthorne Inn Management on Apr 8, 2024
Dear Shelley,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
8/10 Good
Luka
Traveled with group
Apr 1, 2024
Liked: Cleanliness, staff & service
The staff were really helpful and accommodating.
Luka
Stayed 2 nights in Mar 2024
Response from Hawthorne Inn Management on Apr 3, 2024
Dear Luka,Thank you for your kind words! We're thrilled to hear that our staff made your stay enjoyable. Providing exceptional service and accommodating our guests' needs is our top priority. We hope to welcome you back soon for another wonderful experience at our hotel.Hawthorne Inn Management
10/10 Excellent
Anthony
Apr 1, 2024
Anthony
Stayed 2 nights in Mar 2024
Response from Hawthorne Inn Management on Apr 23, 2024
Dear Anthony,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
Very clean, convenient location off the highway, and friendly, helpful staff at the front desk. We checked in late, so we didn’t get to explore the surrounding area. The king size room was an impressive sized room, too!! And we could have our pet for a $50 fee…
Kimberly
Stayed 1 night in Mar 2024
Response from Hawthorne Inn Management on Apr 2, 2024
Dear Kimberly,Thank you for your glowing review! We're thrilled to hear you found our hotel clean and conveniently located. Our team strives to provide exceptional service, and we're delighted you found our staff friendly and helpful. We understand the importance of a comfortable stay, and we're glad you enjoyed our spacious king-size room. Should your travels bring you back to the area, we'd love the opportunity to welcome you and your furry friend again. Safe travels!Hawthorne Inn Management
8/10 Good
Timothy
Apr 1, 2024
Liked: Cleanliness, staff & service, amenities
The A/C didn’t work in the first room. I was moved to a second room where it also never fully cooled.
Timothy
Stayed 1 night in Mar 2024
Response from Hawthorne Inn Management on Apr 2, 2024
Dear Timothy,We sincerely apologize for the inconvenience you experienced during your stay. Ensuring our guests' comfort is our top priority, and we regret that we fell short of your expectations regarding the A/C. Your feedback is invaluable, and we will address the issue promptly to prevent recurrence. Please accept our apologies and know that we are committed to providing a seamless and enjoyable experience for all our guests. Should you choose to stay with us again, we would welcome the opportunity to exceed your expectations.Hawthorne Inn Management
10/10 Excellent
Eric
Mar 31, 2024
Liked: Property conditions & facilities
I stay here every time I’m in town. Hotel is great and it has teleportation speed elevators!
Eric
Stayed 2 nights in Mar 2024
Response from Hawthorne Inn Management on Apr 2, 2024
Dear Eric,We're delighted to hear that you enjoyed the beauty of our downtown surroundings! Our prime location offers guests the opportunity to immerse themselves in the vibrant atmosphere of the city center. We strive to provide an exceptional experience for all our guests, and we're thrilled that you found the area surrounding our property to be gorgeous. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay soon!Hawthorne Inn Management
The downtown area around the property was absolutely gorgeous!
Kerri
Stayed 1 night in Mar 2024
Response from Hawthorne Inn Management on Apr 2, 2024
Dear Kerri,We're delighted to hear that you enjoyed the beauty of our downtown surroundings! Our prime location offers guests the opportunity to immerse themselves in the vibrant atmosphere of the city center. We strive to provide an exceptional experience for all our guests, and we're thrilled that you found the area surrounding our property to be gorgeous. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay soon!Hawthorne Inn Management
Great location downtown, but was confusing getting around. The room was nice and clean, the staff were wonderful, but the breakfast was an additional $10 for anything other than what was presented.
Suzanne
Stayed 2 nights in Mar 2024
Response from Hawthorne Inn Management on Mar 26, 2024
Dear Suzanne,We appreciate your feedback and are delighted to hear you enjoyed our downtown location and clean rooms. We apologize for any confusion in navigating the area and for the inconvenience regarding breakfast pricing. Your satisfaction is our priority, and we'll work on clarifying our amenities better. We're thrilled you found our staff wonderful and hope to welcome you back for an even better experience. Thank you for choosing us for your stay.Hawthorne Inn Management
We've stayed at The Hawthorne multiple times. It's very nice, nothing fancy but clean. Very nice and helpful staff. A bargain.
John
Stayed 1 night in Mar 2024
Response from Hawthorne Inn Management on Mar 21, 2024
Dear John,Thank you for choosing The Hawthorne for your repeated stays. We're delighted to hear that you find our accommodations clean and our staff helpful. Your satisfaction is our priority, and we aim to consistently provide comfortable stays at affordable rates. We look forward to welcoming you back on your next visit.Hawthorne Inn Management
Response from Hawthorne Inn Management on Mar 21, 2024
Dear Katherine,Thank you for sharing your feedback. We're delighted to hear that you found our hotel conveniently located for accessing the area. Providing ease of access to our guests is one of our top priorities, and we're thrilled that you experienced this firsthand. We look forward to welcoming you back for another enjoyable stay.Hawthorne Inn Management
Response from Hawthorne Inn Management on Mar 19, 2024
Dear Dorianne,Thank you for choosing our hotel for your stay! We're thrilled to hear that our convenient location suited your needs perfectly. Providing easy access for our guests is always our priority. Should your travels bring you back to the area, we'd be delighted to welcome you again for another enjoyable stay. If there are any additional amenities or services you would like to see during your next visit, please don't hesitate to let us know. We appreciate your feedback and look forward to hosting you again soon!Hawthorne Inn Management
Great location, nice and quiet hotel at a reasonable price.
Jo-Anne
Stayed 1 night in Mar 2024
Response from Hawthorne Inn Management on Mar 19, 2024
Dear Jo-Anne,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed our convenient location and peaceful atmosphere at an affordable rate. Providing a comfortable and tranquil environment for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay in the future!Hawthorne Inn Management
Response from Hawthorne Inn Management on Mar 12, 2024
Dear Mark,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
Definitely smells like weed in a lot of places , otherwise great place to stay
Elaina
Stayed 2 nights in Feb 2024
Response from Hawthorne Inn Management on Mar 6, 2024
Dear Elaina,We apologize for any inconvenience caused by the odor. Our team is dedicated to maintaining a comfortable environment for all guests and actively addresses any concerns regarding odor promptly. We appreciate your positive feedback on your overall experience and hope to welcome you back for an even more enjoyable stay in the future.Hawthorne Inn Management
Response from Hawthorne Inn Management on Mar 5, 2024
Dear Kiva T,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay. Our team works hard to provide exceptional service and create memorable experiences for our guests. We hope to welcome you back soon for another enjoyable stay.Hawthorne Inn Management
Response from Hawthorne Inn Management on Feb 28, 2024
Dear Kiva T,We're thrilled to hear you enjoyed the tranquility of your stay! Providing a peaceful environment is a priority for us, ensuring our guests can relax and recharge without disturbances. Thank you for highlighting this aspect of your experience, and we hope to welcome you back soon for another serene getaway.Hawthorne Inn Management
6/10 Okay
Richard
Feb 25, 2024
Liked: Staff & service
It’s a good place generally.
Richard
Stayed 1 night in Feb 2024
Response from Hawthorne Inn Management on Feb 27, 2024
Dear Richard,We're delighted to hear that you found our hotel to be generally satisfactory. At our establishment, we continuously strive to provide exceptional experiences for all our guests. If there are any specific areas where we can improve or any additional feedback you'd like to share, please don't hesitate to let us know. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another enjoyable stay.Hawthorne Inn Management
10/10 Excellent
Shauna Marie
Traveled with partner
Feb 25, 2024
Liked: Cleanliness, staff & service
Our only complaint would be that although we had a non smoking room the entire floor smells of cigarette smoke and Marijuana
Shauna Marie
Stayed 1 night in Feb 2024
Response from Hawthorne Inn Management on Feb 27, 2024
Dear Shauna Marie,We sincerely apologize for the inconvenience caused by the odor on your floor. We take cleanliness and guest comfort seriously and will address this issue promptly. Our team will reinforce our non-smoking policy and implement additional measures to ensure a pleasant stay for all guests. Thank you for bringing this matter to our attention, and we hope to have the opportunity to exceed your expectations in the future.Hawthorne Inn Management
6/10 Okay
tammy a, Brantford
Traveled with partner
Feb 23, 2024
The room was nice, lot TV channels and beds were good. The breakfast was awful they had two things bagels and muffins. I think they could have a little more.
tammy a
Stayed 1 night in Feb 2024
Response from Hawthorne Inn Management on Feb 27, 2024
Dear tammy a,Thank you for your feedback. We're pleased to hear that you enjoyed the comfort of your room and the variety of TV channels. We apologize for the disappointment with our breakfast selection. Your input is valuable, and we'll certainly consider expanding our offerings to better cater to our guests' preferences. We strive to continually improve and hope to have the opportunity to exceed your expectations in the future.Hawthorne Inn Management
10/10 Excellent
Alexas
Feb 17, 2024
Liked: Cleanliness, staff & service
Alexas
Stayed 1 night in Feb 2024
Response from Hawthorne Inn Management on Feb 20, 2024
Dear Alexas,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
6/10 Okay
William, Newton
Business traveler, Traveled with partner
Feb 8, 2024
Liked: Cleanliness
Disliked: Amenities
Front desk could not help me find local channels on the TV. It turns on to a list of channels, none of which were ABC, NBC, or CBS. Going up and down around those were just blank. He said “You get whatever the package is that they have.” I later saw a code to scan that was behind the Tv and it showede how to get them!
Also the continental breakfast choice was a muffin, a bagel and an orange of apple.
William
Stayed 1 night in Feb 2024
Response from Hawthorne Inn Management on Feb 12, 2024
Dear William,We sincerely apologize for the inconvenience you experienced with the TV channels and breakfast options. We appreciate your feedback, and we will address the issue promptly to ensure a better experience for our guests in the future. Our team will work on improving our guidance for accessing local channels and enhancing our breakfast offerings to provide more variety and satisfaction. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.Hawthorne Inn Management
Me man my husband loved our room! The staff was friendly and helpful.
Shauna
Stayed 1 night in Feb 2024
Response from Hawthorne Inn Management on Feb 8, 2024
Dear Shauna,We're delighted to hear you and your husband enjoyed your stay with us! Our team takes great pride in providing friendly and helpful service to ensure our guests have a memorable experience. We strive to create comfortable and welcoming accommodations for all our guests. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay soon!Hawthorne Inn Management
Response from Hawthorne Inn Management on Feb 7, 2024
Dear Steven,Thank you for your kind words! We're delighted to hear that our staff made your stay enjoyable. Providing exceptional service is our top priority, and we're thrilled that our team's efforts were appreciated. We hope to welcome you back soon for another wonderful experience at our hotel.Hawthorne Inn Management
The room was very clean and the water was hot and very good pressure. Bed was very comfortable. I do wish they had bigger or more pillows
Aja
Stayed 1 night in Jan 2024
Response from Hawthorne Inn Management on Jan 16, 2024
Dear Aja,We appreciate your positive feedback! Delighted to hear you enjoyed the cleanliness, comfortable bed, and our efficient hot water system. Your suggestion for additional or larger pillows is noted, and we'll certainly explore options to enhance your future stays. Thank you for choosing our hotel; we look forward to welcoming you back for another enjoyable experience!Hawthorne Inn Management
2/10 Terrible
Wesley
Traveled with family
Jan 10, 2024
Disliked: Staff & service
Nice hotel bad practices
Hotel held onto my 25 dollar deposit. Never received refund
Wesley
Stayed 1 night in Dec 2023
Response from Hawthorne Inn Management on Jan 15, 2024
Dear Wesley,We apologize for any inconvenience regarding your deposit. Our policy typically involves a hold for incidentals, which is released upon checkout. If there's a delay in the refund, we sincerely regret the oversight. Please share your reservation details with us so we can promptly investigate and expedite the process. Our commitment is to ensure a seamless experience for our guests, and we appreciate your understanding as we address this matter promptly.Hawthorne Inn Management
Response from Hawthorne Inn Management on Jan 10, 2024
Dear Jonathan,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
Response from Hawthorne Inn Management on Jan 3, 2024
Dear Anthony,I'm glad you had an excellent visit and experienced great hospitality! If you enjoyed anything specific during your stay or have any comments you'd like to share, feel free to let me know. Your feedback is valuable, and hearing about positive experiences is always wonderful. If you have any questions or if there's anything else I can assist you with, please feel free to ask!Kind Regards,Hawthorne Inn Management
10/10 Excellent
Andy
Dec 27, 2023
Andy
Stayed 3 nights in Dec 2023
Response from Hawthorne Inn Management on Dec 29, 2023
Dear Andy,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
10/10 Excellent
DeAnna
Dec 22, 2023
DeAnna
Stayed 1 night in Dec 2023
Response from Hawthorne Inn Management on Dec 27, 2023
Dear DeAnna,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
6/10 Okay
Brandon
Dec 20, 2023
Brandon
Response from Hawthorne Inn Management on Feb 7, 2024
Dear Brandon,Thank you for leaving us a rating of your stay with us at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Hawthorne Inn Management
10/10 Excellent
Richard
Dec 19, 2023
Liked: Staff & service
I liked that it was close to everywhere I needed to be.
Richard
Stayed 1 night in Dec 2023
Response from Hawthorne Inn Management on Dec 21, 2023
Dear Richard,We're delighted you found our hotel's location convenient for your needs. Being centrally located is one of our key advantages, providing easy access to various destinations. We continuously strive to offer proximity to attractions and convenience for our guests' travels. Your satisfaction is paramount, and we aim to maintain this accessibility aspect to ensure a seamless stay for all our patrons. We look forward to welcoming you back for another enjoyable visit.Hawthorne Inn Management
I thought the on the go breakfast could've been better. Like done granola bars or fruit bars.
phillip
Stayed 2 nights in Dec 2023
Response from Hawthorne Inn Management on Dec 19, 2023
Dear Phillip,We appreciate your feedback regarding our on-the-go breakfast options. We'll consider incorporating a variety of granola bars and fruit bars to enhance our offerings. Our aim is to ensure a diverse selection that caters to various preferences. Thank you for highlighting this, and we look forward to providing an improved breakfast experience during your future stays.Hawthorne Inn Management
Response from Hawthorne Inn Management on Dec 19, 2023
Dear Michael,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
8/10 Good
Samuel
Business traveler, Traveled with partner
Dec 15, 2023
Liked: Cleanliness, staff & service
Bathroom was not handicap accessible for wheelchair
Response from Hawthorne Inn Management on Dec 12, 2023
Dear Ashley,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. Again, we are so glad you enjoyed your stay, and we would love to host you again.Hawthorne Inn Management
The staff was very friendly and the room nice. The bed was very comfortable and clean. I enjoyed my stay and would recommend this place to anyone. They have a simple breakfast but also offer a full breakfast for a small additional fee.
CAT
Stayed 2 nights in Nov 2023
Response from Hawthorne Inn Management on Dec 12, 2023
Dear CAT,We appreciate your positive feedback regarding our friendly staff, comfortable and clean rooms, and varied breakfast options. We strive to provide a pleasant experience for all our guests and are delighted to hear you enjoyed your stay. Thank you for recommending our hotel. We look forward to welcoming you back and ensuring your next visit exceeds your expectations.Hawthorne Inn Management
6/10 Okay
Dawn
Business traveler
Dec 5, 2023
Liked: Cleanliness
Dawn
Stayed 1 night in Dec 2023
Response from Hawthorne Inn Management on Dec 7, 2023
Dear Dawn,Thank you for leaving us a rating of your stay with us at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Hawthorne Inn Management
4/10 Poor
Joseph
Dec 4, 2023
Liked: Staff & service
Disliked: Cleanliness, room comfort
Joseph
Stayed 2 nights in Dec 2023
Response from Hawthorne Inn Management on Dec 7, 2023
Dear Joseph,We would love to know how we could have improved your stay. Once again, we are sorry for any inconvenience you faced. Our goal at The Hawthorne Inn & Conference Center is to provide the best lodging experience in The Hawthorne Inn & Conference Center, and it looks like we failed to meet that mark. It would be constructive if you could contact us and provide more context and feedback so we can improve.Hawthorne Inn Management
6/10 Okay
Yailene
Dec 3, 2023
Yailene
Stayed 1 night in Dec 2023
Response from Hawthorne Inn Management on Dec 7, 2023
Dear Yailene,Thank you for leaving us a rating of your stay with us at The Hawthorne Inn & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in The Hawthorne Inn & Conference Center. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Hawthorne Inn Management
Facility was very clean and staff was very efficient and friendly. The free breakfast left a little to be desired, just muffins and bagels, but overall a nice stay.
Jennifer
Stayed 1 night in Nov 2023
Response from Hawthorne Inn Management on Dec 6, 2023
Dear Jennifer,We're thrilled you found our facility clean with efficient and friendly staff! Your feedback on breakfast is valuable; we're always seeking to enhance our offerings to better suit our guests' preferences. We appreciate your kind words and hope to exceed expectations during your next visit with a more diverse breakfast selection. Thank you for choosing us and sharing your experience. We're dedicated to continually improving to ensure a consistently pleasant stay for all our guests. Hawthorne Inn Management
Clean rooms. Very convenient to downtown. They could add some items to the breakfast. Overall very satisfied.
Trevor
Stayed 2 nights in Nov 2023
Response from Hawthorne Inn Management on Dec 5, 2023
Dear Trevor,We're delighted you appreciated our clean rooms and convenient location close to downtown. Your feedback regarding breakfast items is noted, and we're actively looking into enhancing our offerings to better meet your expectations. Ensuring a satisfying stay is our priority, and we're thrilled to have met your overall satisfaction. Thank you for choosing us, and we hope to welcome you back soon for an even more enjoyable experience.Hawthorne Inn Management
6/10 Okay
Sandra
Traveled with pets, Traveled with family
Nov 29, 2023
Liked: Cleanliness, staff & service
a good price for a quick stay. Our room was a non-smoking room, but it had a smell to it.
Breakfast was not very good. Advertised breakfast included, but there was a $10 fee to get anything decent.
Sandra
Stayed 1 night in Nov 2023
Response from Hawthorne Inn Management on Dec 1, 2023
Dear Sandra,Thank you for choosing our hotel. We apologize for any inconvenience caused by the odor in your non-smoking room; rest assured, we'll address this promptly. We regret that the breakfast didn't meet your expectations; we're revisiting our offerings to enhance the quality and value. Regarding the fee, we'll ensure our advertising accurately reflects the complimentary breakfast details. Your feedback is invaluable in our commitment to providing a better experience. We hope you'll consider staying with us again to experience the improvements firsthand.Hawthorne Inn Management
Great location, within walking distance of downtown W-S and Old Salem. Room was spacious and clean. Breakfast is, unfortunately, a bit lacking -- bagels and muffins. You need to buy a voucher for a hot breakfast, which usually isn't worth it.
Suzanne
Stayed 2 nights in Nov 2023
Response from Hawthorne Inn Management on Nov 30, 2023
Dear Suzanne,We're delighted you enjoyed our prime location near downtown W-S and Old Salem, finding your room spacious and pristine. We appreciate your feedback regarding breakfast options; we're continuously striving to enhance our offerings. We regret the inconvenience with the voucher-based hot breakfast and will review this to improve its value. Your insights are valuable, and we hope to exceed your expectations on your next visit by providing a more satisfying breakfast experience along with our exceptional accommodations. Thank you for choosing our hotel, and we look forward to welcoming you back soon.Hawthorne Inn Management
Professional Staff Member such as Fred. The price is very convenient, the room is always great.
Paula
Stayed 1 night in Nov 2023
Response from Hawthorne Inn Management on Nov 29, 2023
Dear Paula,We're delighted to hear about your positive experience with our dedicated team member, Fred. Thank you for recognizing our commitment to professionalism. We strive to maintain competitive pricing without compromising on the quality of our rooms. Your satisfaction is our priority, and we're thrilled that you consistently enjoy your stay with us. We look forward to welcoming you back soon for another exceptional experience at our hotel.Hawthorne Inn Management