Ratings based on 296 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from norfolk, Effingham Sc

Posted Mar 17, 2019
Everyone was very polite and facility was very clean . Amazing
Comment from Hotel Management
Mar 17, 2019 by Petagay A, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Mar 11, 2019
This may sound odd, but I have been to hotels that had free wine around 5pm. I checked in around this time and saw wine bottles opened and corked, but I was told this was decoration. Maybe not the best way to greet a guest??
Comment from Hotel Management
Mar 13, 2019 by Petagay A, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unsatisfied with your stay. I will address your feedback directly with our team.We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.
5 out of 5
by A verified traveler from Charlotte NC

Posted Jan 2, 2019
Good experience is increíble clean Costumer services
Comment from Hotel Management
Jan 2, 2019 by Petagay A., Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted Dec 28, 2018
Clean. Friendly staff. Enjoyed my overnight stay.
Comment from Hotel Management
Dec 28, 2018 by Petagay A., Hotel Management
Thank you for staying with us! We appreciate your feedback.
5 out of 5
by A verified traveler from Palmetto, Florida

Posted Nov 26, 2018
Clean new hotel with a great staff!!! Chris helped recover a cell phone/wallet that was accidentally left behind. Grateful to be treated with kindness and honesty! We will stay here for all our family visits to Winston-Salem!
Comment from Hotel Management
Nov 27, 2018 by Petagay Allen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Great place but bring your own pillow

Posted Nov 12, 2018 on Hotels
Great hotel for our weekend stay. Close to good restaurants and shopping. Only complaint is that the pillows were all very thin and too soft. Need option for firmer or fluffier pillows.
Comment from Hotel Management
Nov 15, 2018 by Petagay Allen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Great stay

Posted Oct 8, 2018 on Hotels
Awesome, except the room doesn’t get cold enough and the pillows aren’t the most comfy.
Comment from Hotel Management
Oct 9, 2018 by Petagay A., Hotel Management
Thanks for staying with us. We appreciate your feedback
5 out of 5
by A verified traveler

Posted Sep 15, 2018 on Hotels
Comment from Hotel Management
Sep 16, 2018 by Petagay A., Hotel Management
Thanks for staying with us! We appreciate your feedback.
5 out of 5
by A verified traveler

Most amazing hotel

Posted Sep 3, 2018 on Hotels
This hotel was the most amazing hotel the staff was amazing they all where nice and also so helpful anything we needed they where there to help definitely staying again and the breakfast was amazing thanks everyone best 3 days there
Comment from Hotel Management
Sep 4, 2018 by Petagay Allen, Hotel Management
Thanks for staying with us. We appreciate your feedback
4 out of 5
by A verified traveler

Posted Aug 29, 2018 on Hotels
Comment from Hotel Management
Aug 31, 2018 by Petagay Allen, Hotel Management
Thanks for staying with us. We appreciate your feedback!