I might be over reacting but when we arrived there were several people outside the hotel witg their clothes and bed linens I mean a lot of items, so I was not sure if there were bums hanging around or what. When we got to our room and walked out of the side entrance looking to our right were a bunch of clothes, linens, shoes and other personal items, but after a while they were gone.But te staff was really kind and accomodating. The hotel was clean and the room was nice except for a broken shade that would not go all the way down.