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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Overview of Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

3.5 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Business services
  • Parking available
  • Bar
Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101

Explore the area

  • Popular LocationBenton Convention Center5 min walk
  • Popular LocationOld Salem16 min walk
  • Popular LocationTruist Stadium19 min walk
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)29 min drive

Room options

About this area

Winston-Salem

Hotel Indigo Winston-Salem Downtown, an IHG Hotel is located in Winston-Salem. Old Salem and George Black House and Brickyard are local landmarks, and the area's natural beauty can be seen at Reynolda Gardens and Tanglewood Park. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum.
Visit our Winston-Salem travel guideOpens in a new window
Map

What's nearby

  • Frank L. Horton Museum Center - 3 min walk
  • Benton Convention Center - 5 min walk
  • Home Moravian Church - 15 min walk
  • Old Salem - 16 min walk
  • Truist Stadium - 19 min walk

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive

Restaurants

  • King's Crab Shack - 2 min walk
  • Thai Harmony - 3 min walk
  • Thirsty Pallet - 2 min walk
  • The Katharine Brasserie & Bar - 2 min walk
  • Camino Bakery - 3 min walk

About this property

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

3.5-star hotel
Consider a stay at Hotel Indigo Winston-Salem Downtown, an IHG Hotel and take advantage of a coffee shop/cafe, a bar, and a business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and a front-desk safe
  • Express check-in, ATM/banking services, and a computer station
  • An elevator, a 24-hour front desk, and a ballroom
  • Guest reviews give good marks for the dining options, helpful staff, and walkable location
Room features
All 75 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, limited housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Shared microwave

Guest services

  • Weekly housekeeping

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

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Policies

Check-in

Check-in from 3 PM - 3:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Optional extras

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Hotel
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Winston-Salem

Frequently asked questions

Is Hotel Indigo Winston-Salem Downtown, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Winston-Salem Downtown, an IHG Hotel on Apr 9, 2023 start from $132.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Valet parking is available for USD 25 per night.

What time is check-in at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Check-in is from 3 PM - 3:30 AM.

What time is check-out at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Winston-Salem Downtown, an IHG Hotel located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Frank L. Horton Museum Center and Benton Convention Center. Home Moravian Church and Old Salem are also within 1 mi (2 km).

Can I cancel my reservation for free at Hotel Indigo Winston-Salem Downtown, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Winston-Salem Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Winston-Salem Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Hotel Indigo Winston-Salem Downtown, an IHG Hotel Reviews

Hotel Indigo Winston-Salem Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 240 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 56 out of 240 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 15 out of 240 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 10 out of 240 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 6 out of 240 reviews" "
" "2 - Terrible 3%

9.4/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience, helpful staff and clean rooms. Made us feel like we had out own little apartment with the way the hotel layout it. Although we got a room with one king bed, and it didn't have a mini fridge, which I was not expecting. It probably listed it in the description, but just keep that in mind.
Stayed 1 night in Feb 2023

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Daniel, Columbia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice!
Stayed 1 night in Jan 2023

10/10 Excellent

Adrienne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff. Comfortable beds. Great bar and restaurant.
Stayed 1 night in Jan 2023

8/10 Good

E Vincent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is great, historic. The neighborhood is totally walkable. I would stay there again. The only thing I found unusual was that I was billed to my credit card a few hours before even arriving. The front desk said it was standard procedure. It wasn't a big deal. I'm used to paying upon checkin/out.

10/10 Excellent

Georgene

Stayed 1 night in Dec 2022

10/10 Excellent

Louis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

Celeste, Wilmington

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The check-in wasn't memorable, but the rest was pretty much a disaster. The entire reason for my visit was a prescheduled college tour for my daughter and her friend. We got downstairs at 9am for breakfast and should have had plenty of time to make a 10am tour (just 5 minutes away). First, we waited several minutes to get seated. Once seated, it was10 minutes before we saw anyone. It was the same girl who seated us bringing us water. When I said that I was ready to order, she said that she wasn't the waiter. Ok? Ten minutes later the actual waitress comes over to get the order. Instead of making our coffees, I watch her pour drinks for all of the alcoholics sitting at the bar. When we finally get our coffee, it was cold. No time to complain. I explain that we are in a hurry and she brings out the food at 9:45. We push it down in 5 minutes and I send the girls up to the room with the food boxes (because of course we couldn't finish) while I go to the valet. I call the tour and they said that it will leave at 10:05. Great, we can make it EXCEPT the valet lost my car! The whole point of a valet is that your car is supposed to be safe. I call the hotel manager because the day supervisor was definitely drowning in a glass of water and immediately handed me his card. He didn't answer, so he was useless. I ask the supervisor if she could contact the valet guy. They have no way of communicating with the valet guy, no cell phone, no CB radio. The valet guy returns wi
Stayed 2 nights in Nov 2022

2/10 Terrible

Greg

Stayed 1 night in Nov 2022

10/10 Excellent

Douglas, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a great place to stay with a great restaurant located on the main floor.

General hotel information

Reasons to Book
Property Cleanliness & Onsite Restaurant/Bar
Star Rating
3.5
Nearest Airport
Greensboro, NC (GSO-Piedmont Triad Intl.)
Address
104 WEST FOURTH STREET, Winston-Salem, NC