Ratings based on 324 Verified Reviews

3.0 out of 5
35% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Winston-Salem, NC

Posted Feb 5, 2018
Had a relatively nice stay, but sink was clogged. Room was comfy enough but water families seemed to have some smooth flow issues. Overall, pretty decent stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Cons: The room and hallways were cold. Even turning the heat up didn't help much.
Location: It was close to the interstate. Gas station, grocery store, and eating places were all close by.
Major complaint was the cold hallways. The room was also cold and turning the heat up didn't help much. Breakfast was good. Location was good.
2 out of 5
by Quernecia

Posted Oct 30, 2017 on Hotels
Very old hotel in the middle of renovations customer service could have been better.
3 out of 5
by A verified traveler

Cig burns!!!

Posted Oct 30, 2017 on Hotels
The floor in the bathroom was really dirty. The bathroom sink had been remodeled but the bathtub looked terrible. Our room was a non smoking room, but there was cig burns all in the comforters. I understand comfort inn is an affordable option, but the uncleanliness made our stay uncomfortable.
1 out of 5
by A verified traveler from chicago

Third world wonder in Winston Salem

Posted Oct 30, 2017
The people were nice. The place was poorly maintained and the room was not clean. Ther was dried "?" on surfaces (wall/hairdryer/door) that should/could have easily been addressed. The floor tile has clearly had water damage. Some was really-grouted/some not. It was uneven and gross looking. linens did seem clean and fine.
3 out of 5
by A verified traveler

Come back!

Posted Oct 28, 2017 on Hotels
They are obviously updating a building that was mistreated.Slowly getting there.
3 out of 5
Recommended
for Everyone
by A verified traveler

Satisfied customer .

Posted Oct 23, 2017
Hotel was ok it's just that due to the fact that they are under construction for Renovation 0nly one elevator was working... so inconvenient & my room look Decently clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from AL

Remodeling

Posted Oct 22, 2017
Undergoing upgrades with a modern look. One elevator was being repaired and the other was not working well. Very slow and noisy. Need to improve access to and lighting in parking lot.
2 out of 5
by A verified traveler

Staff inattentive. Sink & tub didn't drain

Posted Oct 20, 2017
Pros: Location good
The room needs upgrade badly. I got stuck in smoking room it was horrible.
3 out of 5
by ivan

Posted Oct 18, 2017 on Hotels
Room was nice, hotel under renovation. Price was ok, worst part - non smoking room smelled like smoke.