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Get an overview of this hotelHotel in Winston-Salem with free breakfast and restaurant


Located in the heart of Winston-Salem, this hotel is 0.8 mi (1.3 km) from Hanes Mall and within 3 mi (5 km) of Wake Forest University Baptist Medical Center and Theatre Alliance. Wake Forest University and BB&T Field are also within 6 mi (10 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.

Room Amenities

All 146 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.

Quality Inn & Suites Hanes Mall

Hotel Amenities

Hotel Amenities

Quality Inn & Suites Hanes Mall features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Winston-Salem hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a safe deposit box at the front desk. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Total number of rooms - 146 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free breakfast 
  • Fitness facilities 
  • Meeting rooms 3 
  • Number of floors - 2 
  • RV, bus, truck parking 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Free self parking 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Refrigerator  
  • Microwave  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking

Room Amenities

  • Access via exterior corridors 
  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Refrigerator 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Cable TV service 
  • Coffee/tea maker 
  • Desk 
  • Free local calls 
  • Hair dryer 
  • Iron/ironing board 
  • Flat-panel TV 
  • Free WiFi 
  • Shower/tub combination 
  • Phone 

Where to Eat

Guests are offered a complimentary continental breakfast.

Legends Bar and Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3:00 PM

Check-in time ends at midnight


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.


  • Pets allowed for an extra charge of USD 15.00 per pet (varies based on length of stay)
  • 3 per room (up to 25 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: USD 15.00 per pet (varies based on length of stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Quality Inn Winston Salem
  • Quality Winston Salem
  • Winston Salem Quality Inn
  • Quality Inn Hanes Mall Winston-Salem
  • Quality Inn Hanes Mall
  • Quality Hanes Mall Winston-Salem
  • Quality Hanes Mall
  • Quality Inn Suites Winston Salem
  • Quality Inn Suites Hanes Mall

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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Learn more.
3.4 out of 5
64% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
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Clean, Comfortable, Reasonable

4 out of 5
by from Charlotte
Posted Jan 20, 2017
I was pleasantly surprised to find the room was clean and comfortable. The bed was cozy enough and rather well appointed, considering the cost. Definitely worth it.
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staff nice accommodations NOT

1 out of 5
by from NC
Posted Jan 14, 2017
Pros: Staff super nice
Cons: Needs major updating and a visit from the exterminator.
Front staff super nice when checking in. However, when entering the circa 1980 room, found a bedbug. Immediately checked back out and went to another hotel. When checking out, the staff were once again very nice, understanding, and assured me the charge would not be put on my card.
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Double charging for rooms

1 out of 5
by from B
Posted Jan 2, 2017
Had new employee that charged the room to my secured credit card when I had already paid thru Expedia.com. As the front desk was supposed to reverse the charge, they actually charged the card AGAIN! We have had to cancel credit card and issue a fraud alert in order to get it fixed as we have not gotten any satisfaction from Quality Inn and Suites. Almost as if I shouldn't even be bothering them with they're mistake. Tom is a liar! Will never stay there again and since I have at least 4 more chemotherapy trips, I will be finding another hotel in Winston-Salem! Probably shoulda just fixed the mistake and you could've had a great customer!
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Nice Hotel, close to everything!

5 out of 5
Posted Dec 30, 2016
Pros: Very new feel. Close to restaurants, everything.
Location: Everything.
I usually stay at a different Quality Inn in Winston Salem, but glad that I chose to stay here this time. I had a super clean room, they allowed my dog, and I had an excellent nights sleep.
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Nice motel

5 out of 5
by from MI
Posted Dec 24, 2016
Room was spacious and comfortable. Breakfast was excellent. Convenient to dining and shopping. Easy access from Interstate.
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Nice hotel across from Hanes Mall

3 out of 5
by from Winston Salem, NC
Posted Dec 14, 2016
Nice and friendly hotel. Had a great time soing karaoke and drinking at the bar.
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2 out of 5
by from US
Posted Nov 7, 2016
Room was clean but furniture was dated. Gap in door allowed cold air to pour into room.
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Great if you have pets

3 out of 5
by from US
Posted Oct 28, 2016
This is a solidly built hotel with first floor rooms and suites that's perfect if you have dogs. Hardly hear your neighbors coz I think it's concrete. Tom at the desk very friendly and the best-other hotel staff functional but not always friendly. Dunkin Donuts adjacent and not too much traffic like where La Quinta and Hampton Inn are in Hanes Mall area. Great value.
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Horrible from the start!

1 out of 5
by from US
Posted Oct 26, 2016
Location: Furniture Market
The room wasn't ready when we got there at 6pm when check in was at 3pm. The room was broken, the shower curtain, the lamps, the rug was frayed, the lighting was very poor, and I didn't feel safe. The first day the door locks were broken, and couldn't lock the door when you shut it leaving the room, so I took most of my belongings out so they wouldn't get stolen per management (I would have done that anyway), but didn't take my shower belongings and when I got back to my room, all of that was gone, including the water bottle I had in the refrigerator. I was just happy to leave when my time was up in Winston-Salem! They should be embarrassed and management I am sure it tired of giving excuses. They should give up the "free breakfast" for fixing some items in the room. I will never stay there again, my car would have probably been better since there wasn't a room left in the city!
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Bathroom disappointment

2 out of 5
by from M
Posted Oct 17, 2016
Bathroom fixtures were loose and toilet seat was not the right size for the toilet bowl. Also had several towels and wash clothes that were not clean.
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