Posted Nov 6, 2016
The truth is that we didn't even spend the night here. We were booked incorrectly at this hotel by Expedia in the first place. My error was in not opening the confirmation email until we were almost there. When I realized the error it was already 9:30 pm so we decided to go and check out the Sleep Inn anyway even though the reviews of it weren't very good. When we walked into the lobby, it reeked of cigarette smoke. We gave our credit card to check in and went to our rooms. It turns out we were assigned smoking rooms. Our Daughter-in-law who was part of our group is 7 months pregnant, so, I would NEVER have booked a smoking room. Realizing that we would be unable to live with Expedia's error, we went back to the front desk and informed the clerk that we would be unable to stay there. We were refused a refund because we had booked through a 'third party' (Expedia). We have had calls to both the Choice Hotels customer service and Expedia (which refuses to acknowledge that this was THEIR error) and so far have been unsuccessful in getting a refund and will simply have to use our credit card rights to dispute the charge. If you smoke and don't mind that smell, then, this is an OK hotel for you. Not terribly clean; room was old and pretty scuffed up and the bed low to the ground. It didn't look very clean either. All-in-all, an older, not well-kept-up hotel that reeks of smoke.