Ratings based on 22 Verified Reviews

3.8 out of 5
77% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

All ok room a little small but very good.

Posted Feb 7, 2017
Pros: close to where I wanted to be.
Staff very polite room very clean. Would recommend it to anyone.
Comment from Hotel Management
Feb 7, 2017 by Pam, Hotel Management
Dear Valued Guest, Thank you so much for taking your time to inform me about your recent stay with us. We appreciated you allowing us to serve you & in making that stay comfortable. The entire staff appreciates your comments about them as they all strive to make each guest feel special. We hope to see you on your next visit to our area. May safe travels always be with you, Pam Donnell GM
5 out of 5
Recommended
for Couples
by A verified traveler from Newark, DE

Nice, Clean, quiet friendly hotel.

Posted Feb 6, 2017
Pros: Clean, friendly staff, well maintained grounds, Track behind the hotel for walking/running, smoking areas kept 25' from building.
Cons: Beds were harder than I am used to. (not necessarily a bad thing) Pillows are small. Easy enough to bring a full size pillow.
Location: Several good restaurants nearby. McDonalds is immediately in front of the hotel. Route66 Diner within a mile is a wonderful place to eat.
Beautiful, well maintained hotel inside and out. I was impressed by how clean and comfortable the common areas were kept. everything was just as I could have hoped. Wifi was fast and connected first time. Breakfast was provided and the coffee was great.
Comment from Hotel Management
Feb 6, 2017 by Pam, Hotel Management
Dearest Mike & June, Thank you so much for giving us the opportunity in making your stay with us comfortable. We do take great pride in the cleanliness of our Sleep Inn. We like to think of ourselves as the Best Little Secret in town. We are constantly thinking of ways to provide the needs of our guest. Our newest addition is the Breakfast & as yourselves our guest are loving it. On a return visit there will be no need to bring pillows just pull our slips out & they are standard size-just tightly wrapped for looks :). Thank you for giving me the time to thank you & we hope to see you on a return trip to our area. Always may safe travels be with you. Respectfully, Pam Donnell GM
2 out of 5
by A verified traveler

Horrible lighting & A/C did not work

Posted Dec 5, 2016
Horrible lighting & A/C did not work the first time we stayed in early summer. But the lighting in this room is the worse I've experienced in a hotel.
Comment from Hotel Management
Dec 7, 2016 by Pam, Hotel Management
Dear Repeat Customer, We appreciate you letting us know about the light issues you experienced & hopefully on a return visit you will find an improvement. We appreciate you letting us have the opportunity to serve you & want all our guest comfortable. We are constantly doing upgrades & hope each visit with us you find them to your satisfaction. Please always let us know if we can assist in any dislikes you encounter so we can remedy the problem even while you are with us. We want to wish you a Merry Christmas. Always have safe travels. Thank you for allowing us to serve you. Respectfully, Pam Donnell GM
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Clean and room was updated

Posted Jul 24, 2016
Very clean room with updated bath. Very comfortable beds with plenty of pillows. Breakfast was excellent many choices
Comment from Hotel Management
Jul 25, 2016 by Pam, Hotel Management
Thank you for letting us know we made you comfortable at the Sleep Inn Kernersville. We succeeded in our goal & it is always awesome to hear. We look forward to a return visit. Have a wonderful summer. Pam Donnell GM
4 out of 5
Recommended
for Everyone
by A verified traveler from charlotte

Business trip

Posted Apr 8, 2016
Comfortable rooms. Just a little noisy from hallway noise.
Comment from Hotel Management
Apr 9, 2016 by Pam, Hotel Management
Thank you for letting us make your stay with us enjoyable. We strive to have enjoyable stays for all our guest. We look forward to a return visit. Thank you, Pam Donnell GM
2 out of 5
by A verified traveler

Posted Feb 15, 2016
Noisey building. Odd smell. Staff was pleasant. I was impressed with their call to my room to be sure I found my way there and whether I needed anything.
Comment from Hotel Management
Feb 17, 2016 by GM, Hotel Management
We do apologize for the noise & odor you experienced on your visit with us. We have remedied those issues. Thank you for the kind word of encouragement about the staff .Once again please accept our deepest apology & we hope to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Flower Mound, TX

Posted Jan 23, 2016
My daughter and I were looking for a safe, clean place to stay while visiting family in the area. The Sleep Inn was a great choice!
Comment from Hotel Management
Jan 27, 2016 by Pam, Hotel Management
Thank you for letting us provide you & your daughter with all the needs sought after during you visit with family. We appreciate you taking the time to let us know. We look forward to a return visit the next time you are in town. Respectfully, Pam Donnell GM
2 out of 5
by A verified traveler

No sleep or staying in this Sleep Inn

Posted Oct 5, 2015
The fire alarm went off first at 9:30pm. All occupants had to evacuate outside to the rain. We were outside for over 30 minutes before being allowed back inside when nothing was found to be wrong. Fine. These things happen. Then at 2:40am it goes off again blaring for 10 minutes straight. Then at 3:00am. Then 5 more times over the next two hours. No discount was given to many unhappy guests for the inconvenience and disturbance to sleep. They claimed the rain was setting it off.
Comment from Hotel Management
Oct 6, 2015 by GM, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We had issues with the Fire Control Office losing power several times & phone lines due to the State of Emergency Friday. Please accept our deepest apology.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and close to restaurants

Posted Sep 26, 2015
The bathroom is small but the bed was comfortable
Comment from Hotel Management
Oct 5, 2015 by GM, Hotel Management
Thank you for the time you took to let us know that we satisfied you on your visit to the Sleep Inn of Kernersville. The staff & I want to let you know it was our pleasure to have you & hope to see you again when you return to our area. Respectfully, The Sleep Inn Staff
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Radford, VA

Convenient for business

Posted Sep 17, 2015
Pros: Everything!!! The staff was very helpful, professional and courteous.
Staff was wonderful & helpful. Expedia made a mess out of my reservation and the front desk staff straightened it out. The GM signed me up on the spot to receive points for my stay!!
Comment from Hotel Management
Sep 21, 2015 by Pam, Hotel Management
Thank you for staying with us & we are elated your Pros are Everything & we met those expectations. Looking forward to your return visits. Respectfully, Pam Donnell GM