Front of property

Reviews of Village Inn Clemmons/Winston Salem, Trademark by Wyndham

3 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 334 out of 807 reviews" "
Rating 8 - Good. 291 out of 807 reviews" "
Rating 6 - Okay. 105 out of 807 reviews" "
Rating 4 - Poor. 48 out of 807 reviews" "
Rating 2 - Terrible. 29 out of 807 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

robert, hampton

Disliked: Staff & service, property conditions & facilities
Front desk gets a 5 star. Management gets a zero for customer service. Came into town for a doctor appointment for my sick wife. Manager on duty would not allow a late check out in a huge empty hotel for my sick wife. Disappointed. Will not be back for future appointments. Across street is super8 and quality inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Margorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Village Inn. Although an older hotel it was pleasantly updated and the rooms were surprisingly spacious. The free breakfast was excellent and the staff were pleasant and helpful.
Stayed 4 nights in Apr 2024

4/10 Poor

Terry

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel has no elevator so handicapped people have limited options. They only have 2 accessible rooms. I called and talked to someone to tell them that I was in a wheelchair and needed an accessible room. They assured me that they would have one for me. I checked in at about 3:30pm but they said both accessible rooms were occupied already. They had almost no guests yet?? I had a very hard time with the bathroom. When I complained, they offered nothing but sorry about that.
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

8/10 Good

sandra

Traveled with family
Liked: Amenities
The staff was very friendly and helpful. Other customers that had rooms around us smoked weed constantly and the smell came in our room thru the vents and walls
Stayed 3 nights in Apr 2024

10/10 Excellent

Charles Richardson

Liked: Staff & service
Great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely comfortable. I usually have a hard time sleeping in a hotel, but I slept sound, thanks to the bed and the bedding! Only complaint, and it’s minimal. The a/c was a bit loud and I could hear the people in the adjoining room talking.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hyoun

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a hotel is all the family ship like a really good breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Adilson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, surrounded by restaurants and shopping centers, decent place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Crys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Mar 2024

4/10 Poor

Michael, Weaverville

Liked: Staff & service
Disliked: Amenities
AC didn't cool well, kept cutting off. Fridge did not cool. Small room, very small bathroom. Room was dated but clean. Metal bedsprings were creaky. Breakfast was handed to me in a bag at check-in. Staff was very pleasant. Did not stay. I would instead recommend the Comfort Inn in Mocksville.
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great location
Stayed 5 nights in Feb 2024

10/10 Excellent

Glen, Flint

Stayed 1 night in Feb 2024

10/10 Excellent

Glen, Flint

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and we had no problems except for none of the ice machines worked. The hotel is right close to the expressway which was convenient. The hotel seemed older but it was very nice and that didn't bother us at all. The staff was nice also. The shower & TV were nice along with the bed & pillows. We had a nice buffet breakfast on one morning but only received a paper bag breakfast the second day. We would stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Charnae, Pfafftown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet. Great staff, easy check in and out, loved the price, I would have given a 5 star but they don't have an elevator to use. I will be staying again💯
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s tucked away - not too far but just right- lots of places for all your needs - near interstate Kind folks-most important of all
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl, naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay with family.
We stayed at this hotel for my daughter's volleyball tournament. The staff was very friendly when we interacted with them, the rooms were nice and clean, and we got what we booked. All in all, it was a comfortable stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great firm beds clean room Restaurant was very good
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great.
Stayed 1 night in Jan 2024

10/10 Excellent

Bailey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the quality of this hotel at such a low price

10/10 Excellent

Tiffany

Stayed 2 nights in Dec 2023

10/10 Excellent

Dawn

Stayed 1 night in Dec 2023

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Face lift needed
Good hotel but dated, really dated.
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Muhittin, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young lady at the front desk was very friendly! Everyone was so nice to us, the breakfast buffet was really good. Would stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marchelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very Pleased!!!!
Stayed 1 night in Oct 2023

6/10 Okay

Bethany

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Kimberly

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I had a great stay for the conference i was attending. The front staff workers were great and it was comfortable and clean room. thank you!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jevonda, Charlotte

Liked: Cleanliness, staff & service
Front desk staff was very friendly and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

8/10 Good

Timothy

Liked: Cleanliness
My husband and I was just needing somewhere local to stay after a wedding because we were leaving early The next morning to go out of town so we decided to have a “staycation” and this was just enough. I’ve heard wonderful things about the restaurant attached to the Inn but we didn’t get to try it. This Inn was quaint and everything you need. No bells and whistles, just simple and efficient.
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023

8/10 Good

Sean T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was kept clean and overall positive experience.
Stayed 5 nights in Sep 2023

10/10 Excellent

Gena

Stayed 1 night in Sep 2023

4/10 Poor

Lawrence

Disliked: Property conditions & facilities
Lady at check-in was friendly and funny. But when my smoke alarm went off shortly after I took a shower, I told her and she asked "Did you take shower? Well it must have been the moisture." Apparently not the first time. The room smelled like a gymnasium and, for the first time in probably 1,000 hotel stays in my life, the room had a dehumidifier in the corner, with a lighted note that said "bucket full." The TV worked, and the two bars of soap -- one small, one large -- were nice. But the shower head was probably 20 years old, and the handle to control the water was loose. (At least water pressure and temperature was okay.)
Stayed 1 night in Sep 2023

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area. Great staff. No elevator though so get a first floor room if necessary.
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was noisy and so was the refrigerator. The staff were very friendly and helpful. Morning breakfast buffet was very nice.
Stayed 4 nights in Sep 2023

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Sep 2023

8/10 Good

Ivory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my activities
Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Liked: Amenities
Clean nice quiet
Stayed 1 night in Jul 2023

10/10 Excellent

Carter

Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean to be an older hotel. It has character and the staff was friendly.
Stayed 2 nights in Aug 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Stayed 2 nights in Aug 2023