Riads in Winter Garden

"Everything was amazing the best hotel I ever been too "

"The place has potential to be nice but these were the issues we experienced: Broken TV in room 1. No maintenance staff was able to repair for 6 hours so we switched to another room. Uncensored “quiet time” hours. We literally had groups of teens screaming in the hallway outside our room from 12AM to 2AM Unstated 22% gratuity added to bar tab. I normally tip a minimum of 25% but hate it when you aren’t verbally informed when the bill is handed over. I can understand for large parties or large bills, this was two drinks. I caught it on the receipt, my wife did not when she paid. Weird questions by staff. One staff member asked me multiple times if I was rich, which, when you’re traveling and staying in a room that others have access to, is a bit of a red flag to me. It wasn’t after hours of conversation, it was pretty much right off the bat when I said I had owned a lot of tv’s and had never been outsmarted by one before. The lazy river side walk up bar wasn’t open which in itself isn’t a huge problem but you need your key card to get through to the other side of the divider to get to the other bar so it’s not as relaxing as it could be. The lazy river had a green algae strip all the way around it toward where the vertical wall hit the bottom. It needed to be scrubbed properly. The worst part: 2 cockroaches in the 2nd room the second night leading to me not sleeping at all. Yes I have photos and video of it. I was grossed out and really bothered by it."

"The pool was great. Unfortunately, the lazy river wasn't very clean because of the recent rain. Everything else was great! i will be back for the breakfast omelet, the water slides and the arcade."

"las habitaciones son excelentes y se descansa muy bien, el desayuno no es bueno pero todo lo demás muy bien"

"Friendly attentive staff, clean, very nice breakfast, girl at the pool bar was fantastic. We thoroughly enjoyed our stay. They keep everything in good order and still let you enjoy your vacation. Will definitely stay again."

"We stayed here for a cheer competition and had a wonderful time. The kids loved the pool and slide. The small con is that the service is not the greatest."

"Me gusta hospedarme en Rossen porque las habitaciones son cómodas y muy limpias. El lugar tiene seguridad, el ambiente es cómodo y silencioso, se puede dormir tranquilamente. El staff es atento y amable por el momento no he tenido problemas. Este hotel es mi favorito ya que tiene una buena ubicación, hay de todo cerca."

"Too outdated, at least unit we stayed at, there for 1 night only cannot rate the rest of the Resort."

"It was very nice and clean. There were many amenities offered that are very convenient. We had a quick stay and weren’t there very long so I definitely want to come back to stay and get the full experience."