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Reviews of Zephyr Mountain Lodge

3.5 out of 5
Zephyr Mountain Lodge
201 Zephyr Way, Winter Park, CO

Reviews

8.2

Very Good

Rating 10 - Excellent. 257 out of 615 reviews" "
Rating 8 - Good. 196 out of 615 reviews" "
Rating 6 - Okay. 103 out of 615 reviews" "
Rating 4 - Poor. 42 out of 615 reviews" "
Rating 2 - Terrible. 17 out of 615 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Bennett

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Location was great. Outside access to hot tub. But, tub was closed for “maintenance” and was not made aware before booking or at the front desk. Desk agent seemed annoyed that I chose to check in, “in person” instead of through an app and texting a robot. The sink was sort of broken and you had to manually open and close the stopper from under the bowl. There was dried blood visible on the down comforter (under sheets, but visibly gross), trash left in the room and didn’t appear to have been vacuumed. Also, no ventilation in the bathroom and obviously dirty light switches. Kinda gross but an overall cute place. I do not fault the owners and also know that housekeeping is likely stretched with lack of employees. Otherwise parking was a breeze and it was close to the room. Only real value was the location. 10/10 for walking to the lift and a Starbucks right outside the door. Otherwise 2/10 for cleanliness and no hot tubbing.
Stayed 1 night in Apr 2024

2/10 Terrible

hung

Stayed 3 nights in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large well equipped unit, steps from the lift. Underground parking with elevator to you room was nice. The town of Winter Park has some great little restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Wojciech Jozef

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Premium location for skiers
Stayed 4 nights in Jan 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Yoiss

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Everything was wonderful except we dropped something from our night stand and the amount of trash and others peoples clothing under the bed was disturbing.
Stayed 4 nights in Dec 2023

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing and has everything you need within walking distance! I disagree with the price of parking for being a guest at the hotel! $21 per day is a little steep.
Stayed 4 nights in Dec 2023

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Jolene

Stayed 4 nights in Dec 2023

10/10 Excellent

Stacey Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Convenient ski in
Nice to be feet away from gondola straight to skiing. Easy access to hot tubs. Only issue keys not working locker. Reset several times before it worked. Communication was excellent.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Joe

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My problem was with Expedia. I did not get the room I selected. I was disappointed and it was below basic
Stayed 2 nights in Aug 2023

8/10 Good

Rick

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lots of paper trash lying around side walks.
Stayed 2 nights in Aug 2023

6/10 Okay

Angela

Traveled with group
First visit friends reunion
The hot tub advertised outside was broken and we were hoping to use it.
Stayed 2 nights in Jul 2023

4/10 Poor

Liam

Disliked: Cleanliness
I’m need of serious updates & not worth the price
The property did an excellent job communicating about parking and the check-in process. It’s location is amazing being a 2-minute walk from the gondola. However, I would not recommend staying here because the rooms haven’t been updated. The bathtub barely drained, the toilet barely flushed, the blinds kept coming apart, and the walls are paper thin. The prices they’re charging for this place are not worth it at all. You’d be better off trying another property even if it’s farther away.
Stayed 2 nights in Apr 2023

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice property close to the slopes
Stayed 3 nights in Apr 2023

8/10 Good

Peter, Bayonne

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Great location, can’t beat it for access to the ski lifts. The building itself is a little tired and could do with an internal refresh. Our particular apartment was clean, the bed was good, the kitchen was good but the two couches and chair in the lounge were old, springs had gone and pretty much unusable. This was disappointing.
Stayed 6 nights in Apr 2023

10/10 Excellent

SUZANNE

Stayed 4 nights in Apr 2023

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

William, Middletown

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Todd Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to shops and slopes - family friendly. Condo was clean and the staff was friendly -- I would recommend this place to my friends and family.
Stayed 7 nights in Feb 2023

8/10 Good

Carie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was nice, only one remote for two TVs worked. Refrigerator door opened the wrong way and the space in the bathroom lacked any counter space. Getting in and out of the parking garage required two different keys. Worked for two people, however if we would have brought the kids on this trip it would have been a bit rough. Overall excellent location and staff was friendly. Would stay here again due to location convenience.
Stayed 3 nights in Feb 2023

8/10 Good

Adam

Liked: Cleanliness
Stayed 3 nights in Jan 2023

8/10 Good

Mila

Traveled with family
Liked: Cleanliness
The building is located right on the slope
The building is located right on the slope, and it's pretty much the only one like that, so can't beat that. The garage is 1 floor below, so that works. Many clothing hooks everywhere which is great. The unit itself is nice and clean with some small issues which are somewhat typical to all mountain condos. 1. No ventilation in the bathroom! 2. Kitchen hood not venting to the outside, but "recirculating" fried bacon smell into the unit. 3. Both the tub and bath sink not draining properly. 4. The world's tiniest closet.
Stayed 5 nights in Jan 2023

4/10 Poor

John

Disliked: Cleanliness
Dirty
Seemed nice overall but room was dated and had a dirty shower curtain. Kind of hard to understand how a shower curtain that dirty could be overlooked.
Stayed 1 night in Oct 2022

10/10 Excellent

ANASTASIA, DOWNERS GROVE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

laura

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice 1 bedroom condo. Kitchen is fully equipped. The balcony was great to have! Property was overall very good, the location is the best!!!! I would love to come back!
Stayed 1 night in Sep 2022

10/10 Excellent

Tyler

Liked: Cleanliness, room comfort
Beautiful spot and most convenient location in winter park
Stayed 1 night in Sep 2022

10/10 Excellent

Jeff

Liked: Cleanliness, room comfort
I’d come back
Off season with very low occupancy at the time. Everyone was pleasant. Condo was very clean… and I’m picky. Great and secure location in Winter Park.
Stayed 2 nights in Sep 2022

8/10 Good

Jon

Liked: Cleanliness, room comfort
Beautiful location
Needs a bit of TLC but overall fantastic place to stay.
Stayed 1 night in Sep 2022

8/10 Good

Elizabeth

Liked: Cleanliness
Disliked: Room comfort
Very nice lodge, make sure you know the bed 1st
This property is fantastic and right at the base of the mountain. Each unit is individually owned, but is serviced by the lodge. The pillows are so full and wide that they are completely unbearable to sleep on. Every room has the same pillows. Our unit had a double bed, and it was very uncomfortable and small. I paid for an upgraded unit. It would have been nice to know ahead of time the bed situation and that they upgrade was for nothing!
Stayed 1 night in Aug 2022

6/10 Okay

Tonya

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Winter is the time to stay here
So hot in the room. No A/C is fine if the windows open. They did not. The person before us apparently didn’t know how to use baseboards and had the heat on. We fixed that. The box fan didn’t work BUT the front desk was amazing and brought us a brand new one. For the brand Hurricane is was not very powerful though. The bike cage was safe! Loved that offering. Room was comfortable except for the heat. We probably won’t stay again in the summer/fall season. Winter is probably fantastic. The fitness area was nice for a small fitness room. The hot tub area was clean.
Stayed 1 night in Aug 2022

10/10 Excellent

Craig, Colorado Springs

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
4th year in a row we've stayed here and never been disapointed.
Stayed 2 nights in Jul 2022

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, room comfort
Winter Park Resort in the Summer
We’ve been skiing at WP for years, but this was our first summertime stay at the resort. The Zephyr location is great with walk-out-your-door access to numerous restaurant and shopping options along with easy access to hiking, biking, mini-golf, etc. Our unit was nicely decorated and very comfortable.
Stayed 4 nights in Jul 2022

10/10 Excellent

Michelle Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the kitchenette an added bonus. a more comfortable bed it was pretty small.
Stayed 2 nights in Jul 2022

10/10 Excellent

Matt

Traveled with family
Liked: Amenities, property conditions & facilities
It was fantastic that it was right next to the area where the alpine slide and other fun activities were. Loved the private outdoor balcony and the view. Only downfall was no AC, but we should have left more windows open overnight.
Stayed 1 night in Jul 2022

4/10 Poor

Brent

Liked: Cleanliness, property conditions & facilities
Would have liked to have known no AC. Warm summer days.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our suite was absolutely gorgeous! Loved it!
Stayed 1 night in Jul 2022

10/10 Excellent

Patty

Stayed 3 nights in Apr 2022

8/10 Good

Vivienne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the slopes was the reason we booked at this property. In that respect it was great. For some reason the apartment was LUDICROUSLY hot. I don’t know if it was the pilot light in the fireplace? We had the windows all open and it was @ 38 degrees outside- but we couldn’t not get the temperature down - the thermostat was set very low- so we couldn’t figure a way to fix it. The front desk offered to send maintenance - but confirmed that all that could really be done is open the windows. This is a fairly dated property. Expensive unless you want that proximity.
Stayed 1 night in Apr 2022

6/10 Okay

Livia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Communication was excellent. Hot tub was super dirty on our first day. They did clean the water and surrounding areas the second day. One of the hot tub was not working. The beds in the apartment were very uncomfortable. The king bed and also sofa bed. We could not sleep for two nights with so much body pain. Other than that the place was ok and location is great.
Stayed 2 nights in Apr 2022

10/10 Excellent

Jorgia

Traveled with family
Liked: Cleanliness, room comfort
Great condo
Great condo at the Zephyr. The 1 bedroom unit felt roomy and had a perfect view of the slopes. The contactless check-in was easy and staff communicated with me via text.
Stayed 7 nights in Mar 2022

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Property well maintained.
Stayed 3 nights in Mar 2022

10/10 Excellent

Jordan M.

Liked: Cleanliness
Great unit!
Clean / great location / comfortable
Stayed 1 night in Feb 2022

2/10 Terrible

haleh

Stayed 4 nights in Feb 2022

10/10 Excellent

Thomas M.

Liked: Cleanliness
Great
Great
Stayed 3 nights in Feb 2022

10/10 Excellent

Delinda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

8/10 Good

Michael

Traveled with family
Liked: Room comfort
Stayed 4 nights in Feb 2022