Ratings based on 23 Verified Reviews

3.9 out of 5
82% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by Catherine

most terrible stay in Winterthur

Posted Jun 9, 2017 on Hotels
The hotel is located just beside the train station ! our family room was on the railways, there was no air-conditioning and we could not open the window. At 5:30 in the morning the sun starts to heat up the room, it was a nightmare, we did not sleep the whole night. We asked for a room change, willing to pay, we were told there was no other room available, when the hotel was half empty...the next day a different person at the reception apologized and told us the building is old and they are in the process of renovating and putting airco in all the rooms, but it's not done yet. And we did ask for a quiet room when we did the booking !!
5 out of 5
by Derek

comfortable

Posted Apr 20, 2017 on Hotels
Very nice room and comfortable bed. The bathroom was nice and big too!
1 out of 5
by A verified traveler from Twin Cities, MN

ball room music too laud until 3 am. Moved from 1F to 4F still laud and walls vibrating.

Posted Sep 9, 2011
Cheaper side is by the railroad track, so if the windows are open, very laud from 5 am to 12 midnight. The other side is $40 more but when the basement ballroom is putting laud music, there is no difference between rairoad side or the other side. Some rooms have airconditioners but again the noise is the same. Mid-night after our complaints, the hotel moved us from 1st floor to 4th floor but the band noise from the ballroom was not much changed. We couldn't sleep at all.
4 out of 5
by Andrea

This traveler left a rating score only Posted Jul 30, 2017 on Hotels
5 out of 5
by Patrick

This traveler left a rating score only Posted Jul 12, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 5, 2017 on Hotels
5 out of 5
by A verified traveler

Gutes Hotel

Posted Jun 11, 2017 on Hotels
Der Aufenthalt war tiptop! Die Bedienung reibungslos. Man könnte die Frühstückshalle rennovieren.
3 out of 5
by Sandra

Stadthotel

Posted May 27, 2017 on Hotels
Check-in und Check-out ging zügig und das Personal war sehr freundlich. Nespresso-Kaffeemaschine grosszügig mit Kaffeepads ausgestattet. Auch die Minibar war gut gefüllt mit Gratis-Getränken. Das Zimmer war nicht ganz so sauber. Hatte grössere Krümmel auf dem Boden. Die Luft im Bad und Zimmer war nicht ganz so frisch..es roch ein bizzeli. Ansonsten habe ich sehr gut geschlafen.
4 out of 5
by Fabian

Pragmatisch und gut

Posted May 15, 2017 on Hotels
Pragmatisch und gut. Das Frühstück war lecker aber die Organisation davon ist etwas im Chaos versunken.
5 out of 5
by A verified traveler

Konfortables, sauber, nette mitarbeiter

Posted May 4, 2017 on Hotels
Sèche schön