Posted Nov 21, 2016 on CheapTickets
We have stayed at GWL in Ohio and felt it was better staffed and the activities were better executed. We had two rooms, one was great and we had no issues. The other was a standard room and the thermostat was broken, the beds had no sheets, the second bed was extremely uncomfortable, and the staff member at check in was extremely slow and forgot to activate our bracelets so we could get in our room. Another staff member who had to help her was very helpful and much more efficient.