What the HELL is goin' on at this place!!!
Posted Apr 11, 2017
We checked out of the hotel a day early because of loud, rude guests that weren't quieted until a little after 11PM. At least a dozen un-chaperoned kids running up and down the hall pounding on walls, and doors as the ran and hollered loudly. When we first got there, after a 29 mile detour, we both just wanted to sit back in the hot tub and melt a little stress away. We went to the pool area, rather than the waterpark area thinking it would be a little more peaceful at 3:30PM. Not the case, after sitting down in the massively over-chlorinated hot tub, my wife got hit in the face by a basketball from the basket in the pool area (we where in the hot tub 30' away). When I went to complain at the front desk, the receptionist said, "I already asked them to stop, but they won't listen to me." With no resolution of either issue we checked out the morning after these incident's. I'd have left right away, but the hotel sent the maintenance guy up to yell at them. It stopped a little after 11PM. I was told that the hotel was bought buy a time share company (Capitol Investments) and where spending $10mil. on upgrades.