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Reviews of Quality Inn

2.5 out of 5
Quality Inn
1001 State Road 82, Mauston, WI

Reviews

7.8

Good

Rating 10 - Excellent. 117 out of 375 reviews" "
Rating 8 - Good. 145 out of 375 reviews" "
Rating 6 - Okay. 64 out of 375 reviews" "
Rating 4 - Poor. 27 out of 375 reviews" "
Rating 2 - Terrible. 22 out of 375 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Eugene

Traveled with partner
The room was clean and updated. Very good breakfast. We were on 2nd floor, but no elevators. Our room was on back of hotel, so we entered through the back. The carpet was worn and dirty there. In addition, the fire doors did close tight.
Stayed 1 night in Mar 2024
Response from Mauston Quality Inn Staff on Mar 28, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price, clean and quiet.
Stayed 1 night in Mar 2024
Response from Mauston Quality Inn Staff on Mar 27, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. Very nice breakfast. Kind people.
Stayed 1 night in Feb 2024
Response from Mauston Quality Inn Staff on Feb 16, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room nice hot tub in the room
Stayed 1 night in Feb 2024
Response from Mauston Quality Inn Staff on Feb 14, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mauston Quality Inn Staff on Jan 15, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

zbigniew

Stayed 2 nights in Dec 2023
Response from Mauston Quality Inn Staff on Jan 15, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

E K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Comfortable firm bed. Mostly clean room. There was debris and a lot of dust behind the night stand. We rented a pet room. It smelled clean. Only pet friendly rooms are on the second floor. No elevator. Lots of hot water. Hot breakfast was better than expected. Very good price room. I'd stay here again.
Stayed 1 night in Dec 2023
Response from Mauston Quality Inn Staff on Feb 14, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mauston Quality Inn Staff on Dec 29, 2023
Thank you for stayihg with us. We appreciate your feedback!

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2023
Response from Mauston Quality Inn Staff on Dec 25, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Arthur

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mauston Quality Inn Staff on Dec 13, 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

david

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Mauston Quality Inn Staff on Dec 11, 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Franklin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Nov 2023
Response from Mauston Quality Inn Staff on Nov 28, 2023
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mauston Quality Inn Staff on Nov 22, 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Penny

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Mauston Quality Inn Staff on Nov 13, 2023
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Joan

Stayed 1 night in Oct 2023
Response from Mauston Quality Inn Staff on Oct 30, 2023
We are sorry we did not exceed your expectations on your recent stay. We appreciate your feedback.

8/10 Good

Leslie

Liked: Staff & service, property conditions & facilities
Quiet area
Stayed 2 nights in Oct 2023
Response from Mauston Quality Inn Staff on Oct 23, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Victoria

Stayed 1 night in Oct 2023
Response from Mauston Quality Inn Staff on Nov 6, 2023
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Other than being short on towels, our stay was good. Super comfy pillows.
Stayed 2 nights in Oct 2023
Response from Mauston Quality Inn Staff on Oct 16, 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular. Some added noise due to close to the Interstate.
Stayed 1 night in Oct 2023
Response from Mauston Quality Inn Staff on Oct 30, 2023
Thnak you for staying with us. We appreciate your feedback!

10/10 Excellent

steve

Liked: Cleanliness, property conditions & facilities
Everything was fine
Stayed 1 night in Oct 2023
Response from Mauston Quality Inn Staff on Oct 9, 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Monte, Greeen Bay

Traveled with family
Liked: Staff & service
It was ok but overpriced. They all are in that area. Kind of a weird setup to have to walk through the pool area to get to your room.
Stayed 1 night in Sep 2023
Response from Mauston Quality Inn Staff on Oct 2, 2023
Thank you for staying with us! We appreciate your business and your feedback!

8/10 Good

Kristy

Stayed 1 night in Sep 2023
Response from Mauston Quality Inn Staff on Oct 2, 2023
Thank you for staying with us! We appreciate your business and your feedback!

4/10 Poor

Connie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mauston Quality Inn Staff on Sep 25, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We appreciate your feedback.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
I like hotel cuz it’s included pool n hot tub and it’s awesome !!
Stayed 1 night in Sep 2023
Response from Mauston Quality Inn Staff on Sep 25, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

mary brown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It has a wonderful breakfast, swimming pool and is right next to the interstate. The restaurant across the road from the interstate is also very good.
Stayed 2 nights in Sep 2023
Response from Mauston Quality Inn Staff on Sep 14, 2023
Thank you for staying with us! We appreciate your feedback!

4/10 Poor

BRENT

Stayed 3 nights in Sep 2023
Response from Mauston Quality Inn Staff on Sep 25, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We appreciate your feedback.

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
staff was friendly
Stayed 1 night in Sep 2023
Response from Mauston Quality Inn Staff on Sep 4, 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

cora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool and hot tub was very nice and spacious as well as the complimentary breakfast and pet friendly options
Stayed 1 night in Aug 2023
Response from Mauston Quality Inn Staff on Sep 1, 2023
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

PA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The bathroom is on the smaller side. There were mold in one of the rooms but overall it is clean. There were stained hand towels, and one of the windows had broken window screen.
Stayed 2 nights in Aug 2023
Response from Mauston Quality Inn Staff on Aug 28, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We appreciate your feedback.

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice quiet clean even though had construction going on on the building.
Stayed 1 night in Aug 2023
Response from Mauston Quality Inn Staff on Aug 28, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was a good value and having the bar on site was a great feature.
Stayed 1 night in Aug 2023
Response from Mauston Quality Inn Staff on Sep 1, 2023
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Not to be believed
There was a problem with the toilet not draining quickly. I've never been to a hotel where I had to plunger my own toilet. Amazing.
Stayed 3 nights in Aug 2023
Response from Mauston Quality Inn Staff on Aug 15, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We appreciate your feedback.

8/10 Good

Niki

Traveled with group
Liked: Staff & service, amenities
The bed was comfortable and the linen/towels were soft. The entrance was inviting and clean. Staff was friendly and accommodating. There is a great bar located in this hotel. The bartender was friendly with great service. The breakfast was hearty with buiscuits and gravy, eggs, sausage, make your own waffles and more.The are some issues that could be adressed. We where on a Harley trip and unfortunately one of our guys couldn't make it so we had an extra room that was not refundable. Im glad we did because our shower in our room was made for someone under 3 feet, because it was hung incorrectly. The bottoms of the tubs where also not something I would sit on because they where chipped throughout. I showered in the spare room where the shower was hung properly, unfortunately the bathtub backed up while showering. The hotel did correct this but kind of gross. Also the toliet in this room was leaking and was not fixed properly during the stay. When I walked around the floor my feet where black. Carpets are in desperate need of deep cleaning. Parking lot was in good shape but litter all over in the back. Our room was next to the front desk. There where times that an attendent was not there (not aproblem), but a bell was. That was rang over and over. Please put the bell away and leave the phone number only. Its frustrating as a guest when someone is ringing the bell 10 times. Overall those are things that can be corrected. Overall a great stay for your buck!
Stayed 3 nights in Jul 2023
Response from Mauston Quality Inn Staff on Aug 1, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We appreciate your feedback!

10/10 Excellent

DAVID

Stayed 1 night in Jul 2023
Response from Mauston Quality Inn Staff on Sep 1, 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
We were legit right at the hot tub so it was amazing to just walk straight into the hot tub from our room
Stayed 3 nights in Jul 2023
Response from Mauston Quality Inn Staff on Jul 31, 2023
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Randall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2023
Response from Mauston Quality Inn Staff on Aug 11, 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Brendan

Stayed 2 nights in Jul 2023
Response from Mauston Quality Inn Staff on Aug 21, 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Amy

Stayed 2 nights in Jul 2023
Response from Mauston Quality Inn Staff on Jul 31, 2023
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

LARRY

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty place…found a used Frosty cup inside the bedsheets of a made up bed…would NOT recommend this hotel to anyone…
Stayed 1 night in Jul 2023
Response from Mauston Quality Inn Staff on Jul 24, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We are looking into this issue and will be taking the necessary steps to ensure that these issues are resolved. We appreciate your feedback.

10/10 Excellent

Sheldon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Mauston Quality Inn Staff on Jul 24, 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Virginia

Traveled with family
Liked: Cleanliness, staff & service
room was not set up right.
The handicap room was set up terrible!! Luckily just one of us was handicapped. One side of bed was close to air conditioning had to scoot sideways to get in bed. Also the bars in bathroom should of been in shower not out side of shower. Shower head was to low and tub to high. no place to hang wet towels and towels by sink were in way when using sink.
Stayed 6 nights in Jul 2023
Response from Mauston Quality Inn Staff on Jul 24, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We appreciate your feedback.

8/10 Good

Dustin

Traveled with group
Liked: Cleanliness, staff & service
Great value and the highlight is the bar
Stayed 3 nights in Jul 2023
Response from Mauston Quality Inn Staff on Jul 20, 2023
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Eduardo

Stayed 1 night in Jul 2023
Response from Mauston Quality Inn Staff on Aug 11, 2023
Thank you for staying with us! We appreciate your feedback!

2/10 Terrible

Tiffany

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and smelled. Drain clogged in tub. Dusty. Coffee maker not cleaned. Litter around outside of building.
Stayed 3 nights in Jul 2023
Response from Mauston Quality Inn Staff on Jul 10, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We are looking into the issues you had and will be taking the necessary steps to correct them. We appreciate your feedback.

10/10 Excellent

Martin

Traveled with partner
Liked: Staff & service, property conditions & facilities
We didn’t have any troubles and it was quiet
Stayed 1 night in Jul 2023
Response from Mauston Quality Inn on Jul 7, 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Roberta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice, clean facility.
Response from Mauston Quality Inn Staff on Jul 3, 2023
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Janelle

Traveled with family
Outdated but a place to stay
Stayed 1 night in Jul 2023
Response from Mauston Quality Inn Staff on Jul 3, 2023
Thank you for your feedback!

10/10 Excellent

Wendy

Stayed 1 night in Jul 2023
Response from Mauston Quality Inn Staff on Jul 24, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Don

Stayed 1 night in Jun 2023
Response from Mauston Quality Inn Staff on Jul 20, 2023
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Raul

Traveled with family
Disliked: Cleanliness
Not the cleanest, but we stayed at the detached portion. Ice machine was not clean but functional
Stayed 4 nights in Jun 2023
Response from Mauston Quality Inn Staff on Jun 21, 2023
We are sorry we did not exceed your expectations on your recent stay with us. We are looking into this and will be taking the necessary steps to correct this issue. We appreciate your feedback!