Ratings based on 26 Verified Reviews

3.7 out of 5
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Busi

Posted Jun 16, 2017 on Hotels
Had a wonderful overnight stay and appreciate the great service from warm staff!
Comment from Hotel Management
Jun 19, 2017
Dear Busi Thank you for taking the time to complete the GUEST Satisfaction Survey after your recent stay with us at Protea Hotel by Marriott Emalahleni Witbank. Kind Regards Alexis Roestoff Marketing Assistant
4 out of 5
by A verified traveler

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jun 10, 2017
Dear Thank you for taking the time to complete the GUEST Satisfaction Survey after your recent stay with us at Protea Hotel Witbank. We hope to have the privilege of welcoming you to Protea Hotel by Marriott Emalahleni Witbank again soon. Kind regards Alexis Roestoff Marketing Assistant
5 out of 5
by Winston

Posted Apr 18, 2017 on Hotels
from the moment i walked in the receptionist made me feel at home all the time andbthey made me feel free to ask them anything i didnt understand. they were very friendly. the room was great and clean. perfect and the hotel stuff was wonderful. always smiling and they were welcoming. it was a great experience to stay at protea hotel witbank.
Comment from Hotel Management
Jun 6, 2017
Dear Thank you for taking the time to complete the GUEST Satisfaction Survey after your recent stay with us at Protea Hotel Witbank. I am delighted to hear that the STAFF was so friendly and efficient. Your commendations of STAFF member’s in particular are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Emalahleni Witbank again soon. Kind regards Alexis Roestoff Marketing Assistant
4 out of 5
by Thobile

Pleasant and clean

Posted Apr 3, 2017 on Hotels
We stayed there for our wedding night, it was pleasant. The room was nice and clean. The staff were very professional and courteous. The water in the shower was not as hot as we would have liked though. Other than that, we would go back in a heart beat.
Comment from Hotel Management
Apr 11, 2017
Dear GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete the GUEST Satisfaction Survey after your recent stay with us, and to assure you that your comments are being used constructively to maintain and improve, where necessary, our service standards and facilities. Thank you for choosing to stay at Protea Hotel by Marriott Witbank and we looking forward to welcoming you back again soon. Please do not hesitate to contact the hotel for any further assistance you may require in future. Kind regards Alexis Roestoff Marketing Assistant
5 out of 5
by moosa

This traveler left a rating score only Posted Apr 3, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 3, 2017 on Hotels
5 out of 5
by GJ

Business stay in Emalahleni - well rested

Posted Mar 24, 2017 on Hotels
A great deal filled with comfort at a good price
5 out of 5
by Masoko

Convenient,clean and safe. Street noisy at night

Posted Mar 1, 2017 on Hotels
M stay was amazing and safe. Thank you Protea. The room a located first night had issues with smelly wet carpet. Reported ASME night opened the window and walla mosquitoes feasted on us. But was given another room the next night also got mosquito repellent which ended up not being necessary
Comment from Hotel Management
Mar 10, 2017 by General Manager, Hotel Management
Dear Mosoko Thank you for taking the time to complete the GUEST Satisfaction Survey after your recent stay with us at Protea Hotel By Marriott Witbank. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel By Marriott Witbank again soon. Kind regards Alexis Roestoff Marketing Assistant
5 out of 5
by bongani

This traveler left a rating score only Posted Jan 8, 2017 on Hotels
1 out of 5
by Mthobisi

Comfortable and budget

Posted Dec 27, 2016 on Hotels
The room was not cleaned the night after, the TV wasn't clear and the booking was meant to have breakfast