All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Though booked through a travel site o was charged almost the same amount twice upon arrival . Thinking it was just for a deposit i later called with no return calls on explanations if the charge
Cute place, clean and situated in a small town with good eats
Jimmy
Stayed 1 night in May 2018
6/10 Okay
Verified traveler
Apr 27, 2018
Ok
It was ok, the price was right.
Verified traveler
4/10 Poor
Ann, Marlboro, MA
Apr 15, 2018
Disliked: Property conditions & facilities
Close to the venue of my meeting the next day
The room was very dated although they said they were renovating
the internet was spotty
there were very few stations on the TV that were "authorized"
the sink in the bathroom was a pedestal - no room for any toiletries at all
the shower was so small - zero space to move around
I had to ask for a hair dryer
there was a giant parrot flying around in the lobby as i walked in
I would not stay there again nor would i recommend to anyone.
The clerk was helpful and cordial. I was charged more than what Expedia quoted me for the one night stay. At 11:00 PM after hours of traveling and quibbling about the room cost difference, I yielded and made a mental note to relay this discrepancy to Expedia. There it is. The bathroom had two towels for showering that were extremely worn. There were no hangers in the small closet. Sidewalks leading to the room were not sanded over the ice. A true safety concern. Parking was adequate.
I did not stay at Americas Best Value in, Wolcott, CT. The hotel was rundown and in an unsuitable area. I did not feel safe or comfortable with the surroundings. The hotel and room was run down. The room smelled old and mpldy. It seemed more like a motel you could rent by the hour. I would not recommed this hotel to anyone.
If my card has been charged, I request a refund immediately.
Thank you.
It is a dirty hotel! Holes in the sheets, cigarette burns on the head board, wax on the remote controller and don’t ask me what that was about!? The paint in my room looked like a accident and the room service lady kept waking me up on the first day after I told her I had another day and didn’t want service. I do not recommend this place to anyone! Btw I put pictures in my comments and if you’re wondering I used my jacket as a pillow case! Terrible, terrible, terrible.
Thomas
Stayed 2 nights in Oct 2017
4/10 Poor
wayne
Oct 21, 2017
Liked: Cleanliness, staff & service
Disliked: Room comfort
spartan room
the tv was 15' from the bed
no lamps on the night stands..
front curtain did little to block the super bright outside lights
We made reservation for 4 nights. We had a specious room in a very lousy condition: stained carpets and couch, sticky cabinets, crooked curtains and the alarm device made squeaky sound. The stuff person (the only one there) changed the battery. Next day when we returned in the evening the room was not cleaned! and the stuff person brought us towels. On our last night, at 2 am the alarm device again made the squeaky sound. We had to call the stuff person. He gave us another room and we tried to sleep. It made our driving back home very difficult, since we barely slept that night. We never had such a bad experience!
I believe the bathroom had just been renovated and had a toxic smell from the paint and not ceramic tiles - it was dark and narrow with no shelving to put your tooth brush/paste, glasses, etc on.Maybe they were not finished with it yet. No hair dryer. The room had an odd combination of furniture and placement as well. There was however a mini fridge and microwave. the wi-fi was almost non-existent. 2 double beds, the room cost $68. Not complaining, just say'n.
Screens shredded, no tissues, no alarm clock, no iron, cramped bathroom, shabby furniture, roach walking up the wall, worn-looking sheets, busted remote.
The room smells like cat urine the staff were sleeping on the floor when you want to check out it was disgusting it was the worst hotel I've ever stayed at
Decent hotel. A/c didn't work all that well but it wasn't particularly needed.
James
Stayed 3 nights in Jun 2017
4/10 Poor
Verified traveler
May 3, 2017
Disliked: Staff & service
Not good
I stayed here two different times. First time the TV did not work. I let the front desk know and he did nothing about it.
Second time I booked, I was supossed to get a 15% discount, when I got there they said I could not get the discount because I was only staying one night.
The have bad customer service. Place smells like some kind of spices. I wouldn't stay here again.
For the purpose, it was a very nice stay. Unfortunately, they had a bird next to my room and the thing kept making noise into the night. At first I thought it was a woman screaming. It was a very clean place inside and out. The bed was comfortable and I slept well.
The staff was nice, except the cleaning staff, she yelled a lot and called a lot. We had over slept and she was pushing us out but it was Sunday, I'm sure nobody was waiting for the room.
The stay was okay, the level of disgust was at a all time high. The tub wasn't cleaned from the previous guest. There were cob and spider webs in each corner of the room, including the bathroom. The toilet tissue holder was broken, the carpet was filthy. i really did appreciate the late check out though. other than that There's room for improvement.
Well, The hotel clerk was rude to say the least. The room was clean. The beds were comfortable. The bathroom was interesting. The mixing valve on the shower was reversed. So hot was cold and cold was hot. Same with the sink.
Richard
6/10 Okay
Tammy, Torrington
Dec 16, 2015
Disliked: Cleanliness, room comfort
Paint peeling on room walls also hot tub didn't stay running
Tammy
8/10 Good
Larry, lady lake
Nov 23, 2015
Liked: Cleanliness, room comfort
it met my needs
Larry
6/10 Okay
Brian, Burlington, VT
Nov 23, 2015
Disliked: Property conditions & facilities
Basic, clean rooms
Nothing to write home about, but if you need a basic, clean room to stay for a couple nights and don't want to spend a lot, this place will meet the need.
The place was falling apart!!!!! There were wires coming out of were the smoke detector was supposed to be. The bed sheets were extremely dirty. We had to go out and buy our own bedsheets, blankets, and pillow cases. We slept fully dressed. We wouldn't recommend this place to our worst enemy!!!!
Anonymous
6/10 Okay
Arthur, Conroe, Texas
Oct 8, 2015
Sorry, will not stay here again. Price was right.
WiFi was non existant. No coffee/tea making facilities. No coffee or continental breakfast offered. Bedding OK. Front desk not at all friendly. Always woke up attendant who was sleeping on the floor.
Arthur
6/10 Okay
Verified traveler
Sep 29, 2015
Disliked: Property conditions & facilities
Okay
It was overall okay but the internet did not work, which made my experience less than desired.