Posted Nov 28, 2016 on Hotels
Not room I requested, then checked me into a room already occupied, then second room would not allow access, finally up-graded me to a suite, but then got charged for it on my credit card when I got home
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.