Room wasn't ready.
Posted Nov 24, 2016
We've stayed at this hotel several times because it's very close to our relatives in town. This time when we got there they called to make sure the room was ready and sent us upstairs with the key. The manager met us at the elevator to tell us the room turned out not ready after all and sent us back downstairs to wait. My husband was miffed because we had been driving for 7 hours. Less than 10 minutes later they came to tell us it was ready, and gave us a box of chocolates and some sparkling grape juice as a gift for waiting. Nice to get the gift, but really - the hotel wasn't full, it was Thursday night. The maid cleaned the room well so no problem, but our mood was a little soured.