I already paid - Why are you charging me again?
Posted May 31, 2016 on Hotels
The room was nice enough, though there was no microwave in the room. Very clean. The biggest drawback is that I was charged additionally for the room (twice) even though I prepaid through hotels.com. Nice hotel, okay staff, but not too smart.
Comment from Hotel Management
by General Manager, Hotel Management
My apologies for the billing error. We have corrected that for you, and regret the inconvenience. Thank you for commenting on how clean the hotel is. Our housekeeping staff works very hard to make sure everything is just perfect. I hope you'll stay with us again the next time you're in Woodbridge.