Ratings based on 434 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great family hotel

Posted May 27, 2017
Great breakfast, great room, friendly staff, we will stay again for sure! Highly recommend.
Comment from Hotel Management
Jun 7, 2017 by Cassandra, AGM, Hotel Management
Lyn, Thank you for your feedback! We are happy to hear your family had a great time staying with us. We take great pride in serving the needs of our guests! We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Pros: design attractive
Cons: na
Location: na
Loved the customer service, the cleanliness, the breakfast was wonderful, (off the) chain. Customers friendly. In an ideal location, lots restaurants, shops, and entertainment. Room comfort, two bathroom areas, large closet space, separate lounge area with sofa and desk. Suite very functional for entertainment. Elevator security great with the use of room card for access to a room. Exercise room well furnished / pool room well furnished and attractive.
Comment from Hotel Management
May 22, 2017 by Cassandra, AGM, Hotel Management
Anonymous, Thank you for taking the time to share your experience! We are pleased to hear that everything about your experience with us met expectations. I will share your feedback with the staff to continue to inspire and motivate them! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Recommended

Posted May 7, 2017
Great service, nice feel, and worth your money even though is cheap! Recommend 100%!
Comment from Hotel Management
May 22, 2017 by Cassandra, AGM, Hotel Management
Ana, Thank you for your comments! We are glad to hear you had such a great stay. We appreciate you taking the time to recommend our hotel to others! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Clean facilities, kids enjoyed pool, satisfying breakfast, great overall.
Comment from Hotel Management
Apr 24, 2017 by Cassandra, AGM, Hotel Management
Anonymous, Thank you for your comments! We are glad to hear you had a great stay with us. We hope to see you all again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Apr 14, 2017
Nice place to stay. Good breakfast. Beds were not as comfortable as they could have been. Location was excellent.
Comment from Hotel Management
Apr 17, 2017 by Cassandra, AGM, Hotel Management
Anonymous, Thank you for your comments! We are so pleased to hear you had a nice stay. We hope you choose SpringHill Suites Potomac Mills again, should you be in the Woodbridge area. Cassandra, AGM
4 out of 5
by A verified traveler

Overall happy. Would stay again.

Posted Mar 21, 2017 on Hotels
Spacious clean room. Friendly staff. A little hard to find but lots of shopping and food in the area. Pool was small but clean. Breakfast was just ok.
Comment from Hotel Management
Apr 17, 2017 by Kathy, Hotel Management
Anonymous, Thank you for your feedback! We are glad you chose SpringHill Suites and enjoyed your stay. We will share your comments with the staff. We hope to see you again soon! Cassandra, AGM
5 out of 5
by christa

Nice hotel, definitely recommend

Posted Mar 18, 2017 on Hotels
Very nice hotel, friendly staff, great location. Liked the room layout with having 2 sink options & the separation of the bathroom. The windows on the bathroom doors need to be tinted more though, when one of us got up in the middle of the night to use the restroom & turned on the light in the bathroom, it was VERY bright, woke everyone else up in the room, either tint or maybe a "night light" setting would be great. Sofa bed was not good, it was slanted down, kind of broken down, my daughter slept on the couch itself, which, since it had a chaise on it, it worked fine & she was comfortable.
Comment from Hotel Management
Apr 17, 2017 by Kathy, Hotel Management
Christa, Thank you for your comments! We are so pleased to hear you had a pleasant stay! We would like to sincerely apologize about the sofa bed. I will forward your comments with the appropriate hotel team. We look forward to seeing you in the future! Cassandra, AGM
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Family friendly staff

Posted Mar 11, 2017
Free laundry, spacious rooms, very relaxing. Breakfast hours during the week are 6:30-9:30. It is closed up at 9:30 on the dot, that would be my only complaint. I was trying to get juice and they turned the machine off.
Comment from Hotel Management
Mar 14, 2017 by Cassandra, AGM, Hotel Management
bluefire, Thank you for your comments! We will share your feedback with the organization. Thank you for choosing SpringHill Suites, we hope to see you again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2017 on Hotels
5 out of 5
by Glynis

A new experience in hotel

Posted Feb 28, 2017 on Hotels
Each morning it was nice to go and get breakfast and eat at the downstairs lounge. Everyone was very friendly and cordial toward each other. Need more waffle stations. Two was not enough. Food was fresh and plentiful. As soon as you walk into the hotel, the décor was beautiful. Then arriving at the rooms, the rooms were very European like. Nice change from a traditional room. Loved the area to have guest just come and sit and a desk to work at. Loved every minute of my stay.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Glynis, Thank you for your feedback! We are so pleased to hear you had an exceptional stay. We will share your feedback with the organization! We hope to see you again in the future. Cassandra, AGM