Ratings based on 182 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Apr 20, 2018
Really nice hotel, rooms really comfortable and clean, the staff are all really helpful and the bar is well stocked, the location is great and it’s nice an easy to find, breakfast was also really good
4 out of 5
Recommended
for Everyone
by A verified traveler from Essex

A nice one night break with a visit to the thermal

Posted Apr 19, 2018
Pros: Good location and fit for purpose.
Cons: Food
Location: Good location near Woodbridge with Golf and other attractions nearby such as Snape and Orford.
Generally very good. A bit disappointing to pay an extra £7.50 for a very tough piece of rump steak and also by 8.45 a.m. the cooked breakfast was overdone.
4 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

Posted Apr 15, 2018
Friendly clean reasonable priced hotel lovely surronding and quiet
2 out of 5
by A verified traveler from St Neots

Nice hotel if you are golfer.

Posted Apr 7, 2018
Nice hotel if you are golfer. To use the wellness centre make sure you buy a package or prebook it otherwise may all booked out .That is what did happen to us and we left after the 1st night as we couldn't do anything else(bad weather), ruining our bank holiday Easter.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely setting lovely hotel

Posted Apr 2, 2018
Very warming hotel , golf course lovely , all very pretty
4 out of 5
Recommended
for Everyone
by A verified traveler

Short stay but comfortable.

Posted Mar 31, 2018
Pros: Most things.
Cons: The light switch system is a tad confusing
Location: N/A
Booked overnight stay to go to wedding in Woodbridge. After a dreadful journey it was nice to discover the room we booked was warm and comfortable and we were able to relax for a while. Good nights sleep in a huge comfortable bed. Lovely breakfast in the morning and some time for the grandchildren to play a round of kiddy golf in a really good adventure course. In all a short but enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk

Booked as we had concert at Snape Maltings

Posted Mar 11, 2018
Inclusive was use of Pool steam sauna . food was great. Hotel a little tired. Room was excellent though fresh and clean with a new feel. Family room / large wardrobe mini fridge / superior 6ft comfort bed ..waters tea coffee and biscuits. there linen crisp huge beds and very large family room plenty of space . Products for bathroom there. Really very pleased !!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ipswich.

Hotel Experience.

Posted Mar 1, 2018
Reception staff very good. A bit of a trick to get to the bar. Bar staff could have been a bit more accommodating. Room was of a reasonable size the biggest problem no hot water, this was a problem as attending a wedding reception. Although compensation given on checking out. Over all a fairly pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodbridge

Lovely hotel

Posted Feb 18, 2018
Great Facilities. Pet friendly and child friendly. 😊😊😊😊.
3 out of 5
Recommended
for Everyone
by A verified traveler from beccles

Nice hotel

Posted Feb 12, 2018
Pros: It’s surroundings and pleasant staff .
Cons: Pool area bit dated .
Location: Lovely local pub 5 minutes away in car nice walks
Staff very friendly relaxing surroundings bit disappointed with room as next to a toilet so was woke early with cleaner cleaning it . Lovely pool area pool a little bit cold thow so didn’t stay in to long . But enjoyed our stay .