We didn't stay
Posted Sep 19, 2016
We were looking for a hotel in East St. Paul that wasn't too expensive, but had all the amenities. This hotel fell short of what we were looking for. The hotel seemed cramped and the rooms were small. For example, our room with a king size bed didn't have an easy chair. The hotel has an attached restaurant, useful if you are traveling in what can be a very cold winter.
I was impressed by the hotel staff who didn't charge us when we left after checking in. We did pay the higher price for the room allowing us to cancel the reservation. They explained they would charge us for a night if we handn't shown up, but would not charge us for deciding not to stay.
Comment from Hotel Management
Sep 23, 2016 by GMWoodbury, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your arrival. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.