Ratings based on 470 Verified Reviews

4.0 out of 5
79% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Seattle

Disappointing

Posted Dec 14, 2017
Was informed at check-in that the type of room I reserved had all already been used. The hotel was dimly lit, and the room in particular felt dark. Construction made the hallways unwelcoming and one morning the hallway to the breakfast room was closed, forcing me to walk outside and around the hotel in below freezing weather. I will not be back.
Comment from Hotel Management
Dec 16, 2017 by General Manager, Hotel Management
Thank you for your valuable feedback and review. We appreciate your comments and are in the middle of a renovation to make our facility a better place! We will be renovating through the winter season and soon will be shining bright again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodbury, MN

Posted Dec 11, 2017
Nice hotel if you stay on the remodeled side....it was too busy to even go in the hottub which was terrible....we were looking forward to it...but there were lots of kids in the hottub
Comment from Hotel Management
Dec 12, 2017 by General Manager, Hotel Management
Thank you for your review and feedback! We appreciate your business here in Woodbury and thank you for choosing our property!
2 out of 5
by A verified traveler from Willmar

Bad experience

Posted Dec 5, 2017
When we arrived at the hotel, we were given a handiacapped accessible room with no tub. I opened up the covers and the bed sheet had chocolate on it so I removed it. When we went to shower and brush our teeth, all the drains were plugged. There was an airvent that constantly blew out cold air as well. When I brought up the concerns to staff, they did not offer us any apologies or compensation. I would not stay here again ever. Very disappointed.
Comment from Hotel Management
Dec 7, 2017 by General Manager, Hotel Management
Thank you for your feedback and review. We would love to further discuss your stay with you! Please contact the hotel and we would love to make things right for you!
3 out of 5
by A verified traveler

Construction

Posted Dec 2, 2017
Could not get to the pool with out going outside and it was December 1st.
Comment from Hotel Management
Dec 2, 2017 by General Manager, Hotel Management
Thank you so much for the valuable feedback! We are remodeling our property to make us a better facility and we truly apologize for any inconvenience. Our entry will be open today and thank you for choosing Radisson Hotels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the money.

Posted Nov 26, 2017
Pros: The breakfast was great. Lots of choices including fresh fruit.
Cons: Carpets in first room were in need of replacing. There was some construction going on. It's probably on the list.
Good experience. After checking in, we did not feel our room had been vacuumed. When reported to the front desk, the staff then upgraded us to a clean room. We were very happy with that. Front desk employees very helpful, friendly, and professional.
Comment from Hotel Management
Nov 27, 2017 by General Manager, Hotel Management
Thank you for the great feedback! We appreciate your business very much and have begun a major renovation to refresh our hotel including replacing the carpet! We look forward to your next stay with us in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2017
Convenient to our destination. The heater was noisy.
Comment from Hotel Management
Nov 27, 2017 by General Manager, Hotel Management
Thank you for the great feedback and review... We truly appreciate your business very much!
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodbury mn

Posted Nov 18, 2017
Hotel was remodeling. Rooms were clean. Somewhat difficult to get to where you wanted to go.
Comment from Hotel Management
Nov 18, 2017 by General Manager, Hotel Management
Thank you for the great feedback and review! We are renovating a small area near the pool to make us shine bright! Thank you for choosing Radisson Hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fargo, ND

Posted Nov 9, 2017
I was just traveling to the cities for a Wild game. Great location, close to the interstate. Overall, a very nice hotel for the short time I was there!
Comment from Hotel Management
Nov 9, 2017 by General Manager , Hotel Management
Thank you so much for the great review! We are very glad to hear that your stay was enjoyable in St. Paul and hope to see you again soon. Thank you for choosing our location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Nov 6, 2017
Great clean super friendly will stay there again
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Thank you so much for the great review and wonderful feedback! We appreciate your business very much and thank you for choosing our hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maplewood, Minnesota

Love it! Clean, Comfortable and Friendly.

Posted Nov 6, 2017
Very relaxing and enjoyable visit. Great staff for the most part. There was a older woman at the front desk thAt was not helpful or friendly but the rest was very pleasant and went above and beyond. We will be back and I will recommend to others.
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Thank you so much for choosing our Country Inn & Suites in Woodbury! We appreciate the valuable feedback and your business very much. See you again in the near future and again thank you for choosing Carlson.