Hot Tub and Pool need help
Posted Mar 2, 2016
The hotel staff was nice. Our room was clean. But we picked this hotel and paid a little more than the hotel down the road because of the pool and hot tub and we were disappointed and could not use it. The hot tub was dirty, like foamy discoloration dirty. When I complained (very nicely) the hotel staff said "we had a bad night last night". So, I am not sure what that meant, but it is still not good!
Comment from Hotel Management
Mar 5, 2016 by HotelStaff, Hotel Management
Thank you for choosing to stay with us. It is extremely unfortunate to see the amenity that brought you to our hotel did not meet your expectations. Thank you for bringing this to our attention, this has since been resolved. We are sorry you were not satisfied with your recent stay,
we would like to invite you back to our property to improve your previous experience.