Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Lasalle, ONT

Don't waste your money!!!

Posted Sep 12, 2016
Hotel offers free parking, which is not true. There is parking available on the street for a 2 hour time limit, or you have the option of obtaining a parking pass and parking in a church parking lot the next street over. Hotel charges a fee for being a "green" hotel. Recycling fee is not included in your charges through expedia. Also, there is a $100 deposit you must pay when you check in, that will be refunded to you the next day which is also not mentioned anywhere on their website. For someone who was traveling on a budget, I was not impressed with all of these hidden fees that came up. Furthermore, this hotel had some of the thinnest walls I have ever encountered. It was possible to clearly hear conversations that were taking place on an entirely different floor. Upon checking out, no desk clerk was available for over half an hour to return our room keys. I would not recommend staying at this hotel.
4 out of 5
by A verified traveler from Woodstock, ON

Posted Aug 29, 2016
Pros: It was close to restaurants.
Cons: If space and budget allows, install an elevator.
My family stayed for the night. What we liked most was the separate kitchen area and a large refrigerator.
Comment from Hotel Management
Sep 12, 2016 by Michelle K, Hotel Management
Thank you for the review we appreciate your business and hope you stay with us again when in the area.
2 out of 5
by A verified traveler

Posted Jul 25, 2016
Hotel was ok needs updateing we only stayed one night
Comment from Hotel Management
Jul 29, 2016 by Michelle Kirwin, Hotel Management
Thank you for the feedback I will review your comment with my owner. We appreciate your business
3 out of 5
by Michael from Florida

Posted Jun 18, 2016 on Hotels
The pillows were too small. Your head barely fit.
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
I will address this with my owner please ask for extra pillows we be glad to help . Thank you for your business
3 out of 5
by Josh

This traveler left a rating score only Posted May 16, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 13, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Michelle, Hotel Management
Thank you for the great rating we hope you will choose us again when in the area. Thank you for your business
4 out of 5
by A verified traveler from C

small

Posted Apr 4, 2016
Bathroom was tiny, very hard to move around in and get ready. Put my arm up to brush my hair and walked my elbow. Did the same on the soap dish in the shower. Very awkward place to have it and sacked my elbow from little space
Comment from Hotel Management
Apr 7, 2016 by Michelle K, Hotel Management
I am sorry the layout in the bathroom you were in was tiny. Please give our hotel a try again when checking in please ask to see the room first is a larger bathroom is available we will do our best to accommodate you. Thank you for your business we hope you will allow us to serve you better next time .
4 out of 5
by A verified traveler

Posted Mar 20, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Michelle, Hotel Management
Thank you for the positive review we hope to see you again soon. I'd like to thank you for your business.
4 out of 5
by Susan

Downtown Woodstock

Posted Mar 20, 2016 on Hotels
Nice clean small rooms. No parking for trailers Not much of a breakfast.
Comment from Hotel Management
Jun 11, 2016 by Michelle, Hotel Management
Thank you for the feedback we appropriate your business and hope you will choose us again. If there anything we can do to improve your stay please let us know
5 out of 5
by A verified traveler from Barrie, Ontario

Great location

Posted Mar 15, 2016
Pros: The staff were great. Freindly and helpful
The location is excellent if you are like the downtown experience. Walking distance to great food, nice pubs, and all amenities. Visit the art gallery. Well worth the time.
Comment from Hotel Management
Mar 17, 2016 by Michelle K, Hotel Management
Thank you for the feedback I am so pleased to hear you had a great stay we look forward to having you choose us again when travelling in the area.