Ratings based on 433 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from pittsburgh


Posted Mar 6, 2017
Nice room great breakfast good location really nice staff.
1 out of 5
by A verified traveler from Seattle, WA

No Maid Service at All

Posted Mar 1, 2017
Pros: Location and price.
Cons: Dependability of maid service, cleanliness, management.
Location: Lots of restaurants nearby. Also, Target, Kohl's, and Old Navy. Easy driving distance to Town Center Mall and Kennesaw State University.
I've stayed at this hotel a few times now - as it is close to family members and conveniently located to restaurants and Target and it is usually a really good price. I've had issues before with the maid service being spotty - but this time it was non-existent. I'm not a picky person and it doesn't take a lot to please me. Just to have the beds made and being replenished with essentials (soap, shampoo, cups, toilet paper, towels) and emptying the trash is enough to make me happy. I stayed for seven days and did not have the maid come by once. I complained to the front desk the first 4 days and on the 5th day I saw the maid in the hallway and asked her to service my room to which she responded that my room was not one of hers but that she would tell the other maid that I needed service. This was 3:00 in the afternoon. She went on to explain that they were short handed and she and another of the maids had been sick and that they needed to concentrate on the getting the rooms cleaned for the new check ins. I understand that this is all out of her control - but the hotel needs to work harder to ensure that they have enough staff to get everything done. Especially after my complaints - the hotel should have sent someone, management if need be, to make the beds and stock up my room. Every day I had to ask for stuff and take down my garbage because it was overflowing. This was not the "get away" that I was hoping for. Not relaxing like I had hoped it would be.
2 out of 5
by A verified traveler from Baltimore MD

Do not go there!!

Posted Jan 28, 2017
The room is too small for what I paid for. There wasn't a mini refrigerator nor a microwave in the room. We found a toenail in the upper left hand corner of the shower. GROSS!!! We asked twice to clean our room and they never did. Mind you we were there for 3 days!!! The towels were stained like seriously if they are stained why put them in a guest bathroom. I went out a bought myself a towel to use. The "complimentary breakfast" was cheap and no variety at all. I will never go back there.
4 out of 5
for Everyone
by A verified traveler from Atlanta

Over all very nice

Posted Jan 24, 2017
Pros: Quiet and comfortable
Cons: Make the room a little bigger
Location: Location: right off the hwy and easy to find Things to do: only stayed one night and didn't leave the room so I'm not sure
Very nice lady at front desk. Room was nice, clean, and comfortable but kind of small.
4 out of 5
for Everyone
by A verified traveler from Tennessee

Clean and convenient.

Posted Jan 23, 2017
Pros: Location, bedding and staff. Clean
Nicely decorated, adequate facilities. A good nights rest at an amazing price. The staff was quite helpful. Adequate continental breakfast... Ample coffee and juices, which is very important to me. Easy to get to and close to everything. We will return when in the area.
4 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Really liked the suite. Got it for the same price as a standard room this trip.
3 out of 5
by A verified traveler

they kept locking me out

Posted Dec 20, 2016
Pros: price
Cons: smoke smell
terrible staff keep locking me out of my room. hallways smell like smoke
3 out of 5
by A verified traveler

Over priced

Posted Dec 19, 2016 on Hotels
Couch had stains all over it. Room cost was really high $100 for 1 night in a microtel?!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2016 on Hotels
5 out of 5
for Everyone
by A verified traveler

Posted Dec 14, 2016
Pros: The room was clean and odor-free. The kitchenette had its own sink and the staff were very friendly and helpful.
I was very impressed with what was rated a 2-star hotel.