Ok for a bussiness trip
Posted Oct 9, 2016
Place was ok. It had no ice machine, my room ran out of toilet paper, when i asked them to replace they forgot.
Went cook and found out no dishes in room, when i went to.get them i had to wait for desk person... took a while
Comment from Hotel Management
Oct 17, 2016 by Manager, Hotel Management
Thank you for providing us with details about your stay. I am sorry to hear that the front desk did not replenish your missing items after they were notified. I would also like to apologize that our dish services were not communicated to you at the time of check in. We do provide dishes at no charge upon request. To ensure your experience is not repeated, going forward we will coach our team to make sure they communicate our amenities at the time of check-in and also to be sure that we follow thru on all requests. Thank you very much for bringing this to our attention. We hope you will give us a chance to make a better impression the next time you are in the area.