Ratings based on 770 Verified Reviews

3.6 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Way Upstate New York

Great staff & Great location outside of Boston

Posted Apr 19, 2017
Pros: The rooms where larger than most other hotels and it was nice having a balcony and sliding glass door to open and sit on for fresh air.
Cons: Nothing worth mentioning, for an older hotel its in pretty good condition.It is very clean!!!
Location: Lots of shopping centers, grocery stores and restaurants in the immediate area. Perfect distance outside of downtown Boston.
Originally booked two nights. I had a problem back home and had to cancel one night. I called Expedia explained my situation and the hotel management helped me right out with no hassles or games.
Comment from Hotel Management
Apr 19, 2017 by Alida, Hotel Management
Dear Guest, We really appreciate your review and very happy to hear you enjoyed your stay here! Hope to see you soon, Magnuson Hotel Framingham
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Brewster MA

Good Value

Posted Apr 12, 2017
Pros: close to where I needed to be
Clean older facility with excellent staff good location
Comment from Hotel Management
Apr 19, 2017 by Alida, Hotel Management
Dear Ed, Thank you for your review, we are happy to hear that you enjoyed your stay here with us! Warm Regards, Magnuson Hotel Framingham
4 out of 5
Recommended
for Everyone
by A verified traveler from Granby, ct

Very clean room in good condition. Great location

Posted Mar 26, 2017
Pros: Very clean and comfortable room. Nice polite staff. Loved the restaurant.
Cons: Could use updating
Location: Great location. Close to shopping and lots of restaurants.
Very clean. Great location close to restaurants and shopping.
Comment from Hotel Management
Apr 19, 2017 by Alida, Hotel Management
Dear Adrienne, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We are also taking steps to upgrade. Looking forward to seeing you again soon. Best Regards, Magnuson Hotel Framingham
5 out of 5
by robert

Posted Jan 9, 2017 on Hotels
It was okay
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear guest, Thank you for taking time to review your stay with us. Looking forward to seeing you again soon. Call us if there is anything we can help you with.
4 out of 5
by Elizabeth

Wonderful stay

Posted Jan 9, 2017 on Hotels
My husband and I enjoyed our stay. Housekeeping did a wonderful job tidying up the room. The overall atmosphere was inviting. We loved the fact that there was a breakfast buffet, fitness center and laundry facility if we needed. Also, the restaurant attached to the hotel was wonderful! We would definitely stay there again.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear guest, Thank you for your positive comments. We take pride in catering to our guests needs the best way we can. Call us if there is anything we can help you with.
3 out of 5
by Luyang

Posted Dec 31, 2016 on Hotels
The hotel is clean and the staff is nice. Breakfast is not as good as we expected.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear guest, Thank you for your positive comments and I'm pleased that you had a good stay overall. However, I apologize for our breakfast selection. We are looking to improve our selection . We look forward in welcoming you back again. Thank you,
4 out of 5
by A verified traveler

Posted Dec 29, 2016 on Hotels
We had a great sleep
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear guest, Thank you for your positive feedback . I'm happy you enjoyed your stay and I'm looking forward to seeing you again as a guest at our hotel. Thank you,
4 out of 5
by A verified traveler

Posted Dec 26, 2016 on Hotels
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to rate us. Looking forward to seeing you again soon. Call us if there is anything we can help you with. Thank you,
4 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to rate us. I'f your traveling in our area again soon, don't hesitate to call us. Thank you,
4 out of 5
by A verified traveler

Convenient, very friendly staff, clean

Posted Dec 18, 2016 on Hotels
It was great. Our second visit in a month. We will be back. Just wish the curtains had a way to block out the light from the businesses next door.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We look forward in accommodating you. Thank you,